Executive Home Delivery Reviews 

752
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and punctuality, often noting that items arrive exactly when expected with prior notification. The staff consistently receives high marks for being polite, friendly, and professional, making the delivery process smooth and pleasant. People appreciate the excellent communication, including calls before arrival and tracking updates. Reviewers highlight the exceptional service, with delivery teams often assembling items, placing them in desired spots, and removing all packaging. The careful handling of products and property is also frequently mentioned, ensuring items arrive in perfect condition. This attentive approach contributes to a highly satisfactory overall experience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the helpfulness,... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, efficiency, and helpfulness.... See more

Service

Customers consistently note positive experiences with service, highlighting the politeness, efficiency, and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight with their purchases,... See more

Customer communications

Users describe positive interactions with contact, with many reviewers appreciating the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

752 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(752)

326 reviews in the last 12 months

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Rated 5 out of 5 stars

2 sofas delivered today

2 sofas delivered today. Was kept informed about time of delivery. Delivery on time, and the two delivery men (didn't get their names) were first class. Rapid work and all rubbish removed.

June 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Straightforward delivery

Straightforward delivery to ground floor lounge. Sofa unpacked, feet fitted & put in place. Packaging removed. Polite delivery guys. No fuss.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I found working with your customer…

I found working with your customer service department easy . I had to push my delivery date back due to delays with work men. It’s “wasn’t a problem “

Communication to us with regards to delivery was good and the drivers arrived within the timeframe assembled the couch and chair, checked the powered recliner was working . Very happy thanks

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Above and beyond.

The two men who delivered my item very kindly unpacked the sofa, put the legs on and to top it all took the packaging away. They did this despite not having to and it was very much appreciated.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Two part settee ordered and only one…

Two part settee ordered and only one part put in the van ,cannot get through to anyone in the Glasgow office to try and sort this out

June 9, 2026
Unprompted review
Executive Home Delivery logo

Reply from Executive Home Delivery

We’re sorry to hear about the issue with your delivery. We’ve checked our system and only one section of the settee was booked in by the retailer, which is why only one part was loaded for delivery. We’ve also checked our records and can’t see any missed calls or contact attempts to our Glasgow office.

I will ask our customer service team to work with the retailer to get this resolved as quickly as possible.

if you need to contact us our contact number is 0141 952 7222

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Rated 5 out of 5 stars

proffesional service

The guys arrived early and even though they did not have my mobile number arrived outside the house,carried out the delivery in a very competant manner,very polite and made the whole thing look effortless. Many thanks.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and took it away with them. Would use again if needed. Many thanks.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Delivery

Called half an hour before delivery and was well within time slot given.. both guys polite and efficient, unwrapped and placed where wanted and took wrapping with them. Sofas were handled with great care.

June 2, 2026
Unprompted review

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