Executive Home Delivery Reviews 

756
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its professionalism, efficiency, and punctuality, often receiving calls before arrival. People appreciate the helpful and polite staff who go above and beyond by assembling items, placing them in desired locations, and removing all packaging. The overall service is frequently described as excellent, making the entire process smooth and hassle-free. Many consumers also highlight the quality of the products received, often noting their solid construction and perfect condition upon arrival. Reviewers consistently express high satisfaction, indicating a strong recommendation for the company's reliable and customer-focused approach.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, efficient, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight with their purchases, such... See more

Customer communications

Users describe positive interactions with contact, highlighting excellent communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on the day and within the…

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down twice by a different delivery company it was so nice to have a company that were so professional. Can highly recommend.

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Delivery timescale was a bit long

Delivery timescale was a bit long but i must say it was worth every week of waIting. Delivery guys were 100% and very helpful. They kept in touch right up to 15 minutes before delivery. I would buy from dfs again but im so in love with my sofa that i will have this one for ever

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Was a bit worried after seeing mixed…

Was a bit worried after seeing mixed reviews online about the deliveries but the guys were brilliant. After 2 damaged sideboards delivered from Next I opted to try somewhere new and for much cheaper. Ben and Daniel delivered and done a great job. Thanks

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery arrived in the time slot…

Delivery arrived in the time slot given. The delivery chaps were extremely helpful. They put the piece of garden furniture where we asked and took all packaging with them. It was a smooth and efficient service. Thank you.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing delivery

Tracking kept up to date called to say they would be a bit earlier than slot given amazing service from company and delivery drivers

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Very helpful guys

Very helpful guys, nothing was too much trouble.
It was a collection and delivery of sofas, and they had to go through the patio doors and around the back through a neighbours garden too, very professional and friendly.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient delivery

Very efficient delivery from 2 polite and courteous guys, 2 hour timeslot in advance then a phone call about 15 minutes before they arrived. They were very careful bringing our furniture in, quickly assembled and tested it and cleared away all the packaging.

April 27, 2026
Unprompted review

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