Executive Home Delivery Reviews 

756
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its professionalism, efficiency, and punctuality, often receiving calls before arrival. People appreciate the helpful and polite staff who go above and beyond by assembling items, placing them in desired locations, and removing all packaging. The overall service is frequently described as excellent, making the entire process smooth and hassle-free. Many consumers also highlight the quality of the products received, often noting their solid construction and perfect condition upon arrival. Reviewers consistently express high satisfaction, indicating a strong recommendation for the company's reliable and customer-focused approach.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, efficient, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight with their purchases, such... See more

Customer communications

Users describe positive interactions with contact, highlighting excellent communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(756)

310 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely faultless

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and took it away with them. Would use again if needed. Many thanks.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Delivery

Called half an hour before delivery and was well within time slot given.. both guys polite and efficient, unwrapped and placed where wanted and took wrapping with them. Sofas were handled with great care.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

My suite was being delivered on the…

My suite was being delivered on the Monday. I received a text on the Friday to advise if the 2 hour time slot. On the Monday, the delivery men called me 20 mins before delivery to advise of their arrival. They arrived within time. Normally the suite is delivered and left in middle of floor but the delivery men put my suite together and took away all of the packaging. The delivery men were extremely nice and friendly! A great service and a happy customer.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Collection of my sofa,and chair and…

Collection of my sofa,and chair and then delivered back.
On time within time frame and a call prior to arrival as promised.
Both staff were polite and friendly. Unwrapped and took away protective sheets.
Would definitely recommend this company.

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent delivery service

Smooth delivery service. I was kept fully updated with delivery time information. The staff delivering the sofas were extremely helpful and courteous. Service from the drivers was top notch.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery

Polite, efficient delivery team. All communication great prior to delivery and we were pleased Executive Home Delivery could change our delivery date when our plans unexpectedly changed. All packaging removed for recycling. Lovely service as usual!

May 29, 2026
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Rated 5 out of 5 stars

Above and beyond

Delivery guys went above and beyond to make sure I got my sofa in place on the first delivery. I have a very difficult to reach address but they tried everything possible to reach me (eventually with success). Thanks a lot!

May 26, 2026
Unprompted review
Rated 4 out of 5 stars

Ben and Danny were fantastic and…

Ben and Danny were fantastic and friendly. I'm knocking off one star as they weren't trained properly regarding how to assemble the Furl sofa bed. If the Furl folks had trained the Exec Home Delivery team, that would have made it a full 5-star job.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, on time, good guys and took away all the packaging without being asked.
Couldn’t ask for better

May 25, 2026
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Rated 5 out of 5 stars

Amazing service

Amazing service, great communication from getting told the delivery slot, to a call from the guys to say they were 10 mins away. They were very polite and professional, delivered and put sofa in situ where we wanted, took away all the packaging and gave excellent customer service - thank you

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery experience

Delivery driver telephoned, as promised, before arrival. Both delivery men were polite, helpful in explaining regarding the sofas purchased. They assembled the sofas quickly and cleared up afterwards. Would have no qualms using again if required.

May 22, 2026
Unprompted review

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