My items arrived in a timely manner and the products were well sealed with no damage. Each item presented a wonderful experience of flavor to all of my family members.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I just wanted snacks and soda.
To see what some unique snacks would taste like, I ordered a subscription box full of all kinds of unique snacks. Most were really good; there were a few unusual or different tasting snacks that didn'... See more
What made my experience great was the expected delivery time process. The products was delivered right on time. What the company is doing great is producing good tasting snacks.
Company replied
Company details
- #19 of 23 best companies in Online Food Ordering Service
Written by the company
At Exotic Snacks Company, we are passionate about bringing you the best selection of exotic snacks from around the world. As a trusted provider of unique and hard-to-find snacks, we strive to deliver an exceptional snacking experience to our valued customers. With our extensive range of products, you can explore flavors and tastes that are not commonly found in your local stores. We carefully curate our collection, ensuring that each snack meets our high standards of quality, flavor, and authenticity. Customer satisfaction is at the heart of our business. We take pride in providing excellent customer service and fast shipping, ensuring that your orders are delivered promptly and in perfect condition. We believe that snacking should be a joyous experience, and we are committed to making your snacking journey exciting and delightful. Whether you're looking to discover new flavors, satisfy your cravings, or share unique snacks with friends and family, we've got you covered. Join us on this delicious adventure and experience the world of exotic snacks like never before. Thank you for choosing Exotic Snacks Company. We appreciate your trust and look forward to serving you with exceptional snacks and outstanding service.
Contact info
United States
- exoticsnacks.com
4.0
Great
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 48 hours
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The mystery drinks box is awesome love…
The mystery drinks box is awesome love them here soon be ordering more
February 26, 2024
Reply from Exoticsnacks
We're thrilled to hear that you enjoyed our mystery drinks box! It's always exciting to discover new and delicious beverages from around the world. We look forward to providing you with more amazing options in the future, and we appreciate your support. If there are any specific drinks you'd like to see in your next order or if you have any questions, don't hesitate to reach out to us. Cheers to many more enjoyable discoveries with Exotic Snacks!
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Good but not great
My order came on the expected date but I was missing an item and another item was melted along with one of the sodas being flat
February 25, 2024
Reply from Exoticsnacks
We're sorry to hear about the issues you encountered with your order. It's important to us that every order meets your expectations. Regarding the missing item, we apologize for the oversight and any inconvenience it may have caused. As for the melted item and flat soda, we understand how disappointing that can be. Please reach out to us at info@exoticsnacks.com with your order details so we can investigate further and make things right for you. We appreciate your feedback and the opportunity to improve.
Amazing!!
The product was exactly as pictured and shipping was very fast! My order arrived 2 days before my original delivery date. I am very pleased and will be purchasing from this company again!
February 23, 2024
Reply from Exoticsnacks
Thank you for your positive feedback! We're delighted to hear that your order arrived swiftly and met your expectations. Providing excellent service and quality products is our priority, and we're thrilled to have exceeded your expectations. We look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
excellent service and price.
February 9, 2024
Reply from Exoticsnacks
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and pricing. Providing excellent value and customer satisfaction is our top priority, and we're delighted to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Reply from Exoticsnacks
Thank you for your feedback! We're glad to hear that you enjoyed the snacks. We understand your concern regarding the pricing of the coffee, and we're constantly reviewing our pricing to ensure that we offer competitive rates. We appreciate your business and hope to have the opportunity to serve you again in the future. If you have any further questions or feedback, please feel free to reach out.
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Reply from Exoticsnacks
Thank you for your review! We're thrilled to hear that your order arrived promptly and that you received everything you wanted. We aim to provide fast and reliable service to ensure customer satisfaction. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Reply from Exoticsnacks
Thank you for your feedback! We're delighted to hear that you enjoyed your snacks and that the shipping was prompt. It's great to know that you found the Pepsi delicious as well. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your support and hope to serve you again soon!
Great fast service fair pricing
Great place to order things that you cannot find in stores. Fair prices thanks.
February 9, 2024
Reply from Exoticsnacks
We're thrilled to hear that you had a positive experience with us! Thank you for your kind words and for choosing us to find unique items that you couldn't find elsewhere. We strive to offer fair prices and are glad you found them satisfactory. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Very good!
Very good! Received my items fast. Also got refunded for an item that I guess was out of stock after I had placed my order. Good products, they came packaged really well and secure. I will definitely be purchasing from them again in the future!
February 10, 2024
Reply from Exoticsnacks
Thank you for your positive feedback! We're delighted to hear that you received your items quickly and that you were pleased with the packaging. We apologize for any inconvenience regarding the out-of-stock item, but we're glad we could promptly issue a refund. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out
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You had what I wanted in stock and…
You had what I wanted in stock and delivered it in a timely fashion.
February 8, 2024
Reply from Exoticsnacks
We're thrilled to hear that you found what you were looking for and that your order arrived promptly! Thank you for choosing us for your snacking needs. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!
Returning Customer
I have ordered from Exoticsnacks a few times and love everything I have tried so far! Will continue to order from here in the future.
January 25, 2024
Reply from Exoticsnacks
We're delighted to hear that you've been enjoying your orders from Exoticsnacks! Thank you for being a loyal customer and for your continued support. We look forward to serving you again in the future. If you ever need anything or have any questions, don't hesitate to reach out. Happy snacking!
Fast shipping and product arrived…
Fast shipping and product arrived without damage. Good price as well.
February 1, 2024
The drinks were delicious!
January 17, 2024
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It was a nice purchase
January 17, 2024
It is what I wanted and couldn’t find…
It is what I wanted and couldn’t find locally.
January 15, 2024
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Hey guys thanks for everything
Hey guys thanks for everything, I look forward to trying it out again in the future
January 25, 2024
Still waiting on mail to deliver second order
Still waiting for what i ordered first order came in still waiting for. Great service just waiting for mail for second order i placed on jan 17
January 10, 2024
Reply from Exoticsnacks
Updated Response on 1/31/2024:
We appreciate your feedback. We checked the status of your second order placed on 1/17, and it was processed and shipped on 1/19. We understand waiting can be frustrating, and we recommend monitoring the tracking information provided. It seems the package is delayed but expected to arrive soon. If you have further questions or concerns about your order, kindly reach out to us directly for assistance. Trust Pilot may not be the most suitable platform for order inquiries. Thank you for your understanding as we still have not received any email communication from you. Please update your review.
Response on: 1/30/2024
We understand your concern, and we sincerely apologize for any confusion. Our records indicate that your order was successfully delivered on 1/16/2024. It's essential to note that customers are responsible for monitoring their tracking information, and we recommend reaching out to us directly if there are any issues with your order. Regrettably, we did not receive any communication from you regarding this matter.
We take pride in providing excellent customer service, and we're committed to resolving any concerns you may have. Please contact us at your earliest convenience, providing more details about your order or any specific issues you encountered. We value your satisfaction and want to ensure that your experience with us meets your expectations. Thank you for your understanding, and we look forward to assisting you further.
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