I was totally new to the filing process and Ulebert and the team were incredibly helpful and responsive throughout the entire process. They were very reassuring and I could easily get hold of them wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Expat Tax Online is great and very easy…
Expat Tax Online is great and very easy to do. They are very professional and I had no problems at all.
Kein Catli is very helpful.
Great Service. Thanks Geraldine
Geraldine, who was the contact was helpful and very pleasant to deal with. She was always available to help.
Being the first time using Expat Tax Online I had many questions on the process which were answered quickly and all the service was efficient and informative. Extremely good value. I highly recommend Geraldine and look forward to dealing with her again.
Super friendly and efficient service
Super friendly and efficient service. Highly recommend!
Excellent communication
Quick, easy and knowledgeable. Constant contact and communication is what I like the most.
Everything went very smoothly.
Smooth process
Despite the onerous paperwork involved, including many FBAR forms, Andrea and the team made the process really easy to get through and helped every step of the way. The cost of preparing the return was much less than that of a competitor I had used in the past, and my refund was deposited into my account just over two weeks after the return was filed. I will definitely be using this company again next year.
First Time Expat Filing
I had never filed taxes as an expat before and was incredibly nervous going into the process, but this company made everything so smooth and organized from start to finish. I never waited more than 12 hours for a personalized response, which made a huge difference in easing my anxiety.
The tax experts were calm, professional, and incredibly reassuring—even when I felt completely overwhelmed. They explained everything clearly and made sure I understood each step, which I really appreciated.
Everything was completed on time, and all documents were easy to access and review. I typically dread filing taxes, but this was by far the most painless experience I’ve ever had.
Highly recommend, especially if you’re feeling unsure or filing as an expat for the first time!
Much better than Turbo Tax
I tried to use Turbo Tax, but since I no longer have a US address, I couldn't pay them.
Turbo Tax said my federal refund was $197, and I owed my state $744.
With Expat Tax Online, my federal refund was $995, and I owe $626 to my state. I saved $798 on my federal and $118 on my state!
They were thorough, timely, and reasonably priced.
I am very pleased!
Everything was great from start to…
Everything was great from start to finish. Always available to ask questions. Would definitely recommend.
Never disappointed!
I have been relying on Expat's tax services for the past several years and have never been disappointed. Communication is excellent at every step of the way, and my tax return is always prepared in a timely manner. This year, I was especially impressed with the new platform, which allows you to ask questions (and receive answers) immediately through chat while completing the questionnaire.
Streamlined Foreign Offshore Procedures
I used Expat Tax Online for a Streamlined Foreign Offshore Procedures filing after not having filed U.S. taxes for decades, and the experience exceeded my expectations.
As a U.S. citizen living in South Korea, my situation involved foreign earned income, FBARs, Social Security, and Korean pension income, so I needed a firm that truly understood expat-specific issues. They handled multiple years of returns along with all required FBAR filings as part of the Streamlined submission, and everything was organized clearly and professionally.
What stood out most was how well they guided me through the process. The instructions were precise (including how to properly label and mail the Streamlined package), and they were consistently responsive whenever I had questions. At no point did I feel lost, despite the complexity.
The pricing was very reasonable given the amount of work involved, with no surprise add-ons. After submitting, I was able to follow-up on everything through the IRS system, and my returns have already been accepted, with refunds issued for prior years. The entire process was completed within just a few months.
The biggest benefit is peace of mind. Going from years of non-filing to being fully compliant with the IRS is a huge weight off my shoulders.
I’ve since used them again for my current-year return, which was accepted without issue, and I plan to continue working with them going forward.
Highly recommended for any U.S. expat—especially those considering the Streamlined program.
What a great experience with Expat Tax…
What a great experience with Expat Tax Online! They are so responsive and answered all of my questions came up. We switched companies this year when our coordinator and tax preparer were no longer with the company we were using and they also raised their rates considerably. Our taxes were done quickly and when promised, using their online portal was easy. Jennie our coordinator has been amazing every step of the way! Thank you Jennie!!
Expat Tax Online as able to guide me…
Expat Tax Online as able to guide me through the US tax system that was very alien to me with the end goal of renouncement that was completed.
I was able to understand the time lines and file appropriately. The main thing for me was being kept up-to-date with the overall process and stages. Online collection of tax details was easy as well as final review and the filing itself.
Expat Tax has made filing my US taxes a…
Expat Tax has made filing my US taxes a breeze, something I previously dreaded annually now feels much more straight forward and less extractive of my time and energy. Thank you again!
Ulebert and Jennie stars
Ulebert and Jennie were extremely helpful and responded super quickly to all my queries. The online system was quite a lot for me to collate old bank statements and filling it all in took time but I saved so much money (I am talking about £8,000)it was worth doing the leg work myself. As I said the consultants held my hand all the way and no question was a silly question. Thank you everyone
Very professional, prompt frequent correspondence, assistance through all stages.
Very professional, prompt frequent correspondence, assistance through all stages, well worth the expense in order to be certain you have properly navigated the bureaucratic maze of IRS regulations.
Fast, efficient, friendly service
Fast, efficient, friendly service at a reasonable price. Thank you Expat Tax Online for another year of excellent service.
Great experience!
After using another online tax service the previous 2 years, I wasn’t happy with the service I received. I found Expat tax online to be a far better experience for a lot less money. Having to file a US return every year is a drag and Expat tax made it easy. Andrea was extremely responsive to any queries I had, and helped me through the process from start to finish. I will definitely be using them again moving forward and hope Andrea is still there next year.
Wonderful experience
Wonderful experience. Very helpful and super easy to follow instructions. Great to be able to get help from the experts.
Efficient preparation and good…
Efficient preparation and good communication
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








