I was totally new to the filing process and Ulebert and the team were incredibly helpful and responsive throughout the entire process. They were very reassuring and I could easily get hold of them wit... See more
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Company details
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Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
No recent history of asking for reviews
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Replied to 33% of negative reviews
Typically replies within 1 week
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Efficient preparation and good…
Efficient preparation and good communication
Amazing service
Honestly, one of the best service providers for tax preparation I’ve ever come across. They’ve updated their process this past year, I thought last year‘s updates were amazing and this year‘s updates are even better and make the process that much more straightforward. I will of course be back next year and into the future.
Their team is all over it and are extremely pleasant to work with
Thanks so much again!
Efficient
Polite and helpful - straightforward, efficent, informative and reliable, as well as extremely good value given the extortionate fees charged elsewhere.
Expat Tax Online were very good
Expat Tax Online were quick, correct, made sure I supplied all the necessary documentation and kept me informed of their progress. They are also priced reasonably and I feel confident that my US tax forms and FBAR’s are correct and will pass muster. I shall be using them again next year.
They were very supportive and patient…
They were very supportive and patient with me. Flexible and answered my queries in a timely fashion would recommend
Great service again this year
Great service again this year! I’ve been using Expat Tax Online for a few years since they helped me get on track with the Amnesty Program. They continue to make the process as straightforward as possible, and are very responsive when questions do arise. I really liked the new portal this year, as well as the built-in chat system (where you message with an actual person) when you do have a question. Thanks again, Team!
Exceptional Service from Expat Tax Onlineat…
I had a fantastic experience with Expat Tax Online. They reached out to me early with my tax package, which gave me plenty of time to get everything sorted. Throughout the process, they were incredibly patient, never rushed me, and were genuinely pleasant every time we spoke.
Once I submitted my information, the service was impressively quick — my taxes were prepared much faster than I expected. Overall, the whole experience felt smooth, supportive, and very professional. Highly recommend.
Expat Tax makes filing easy for expats!!
Everything went pretty smooth. The customer service is great. I did struggle a bit this year completing the questionnaire on the iPad. I’ll go back to doing it on the computer next year. I have been using Expat Tax for over 5 years and they make filing for expats super easy and stress free!!
Seamless communication
From the start of the year with gentle reminders, to final signed submission for IRS filing, the communications have been professional and helpful. The chatbot element on their new secure portal also helps with any questions in real time which expedites the whole process. A special mention of Andrea who was always available with the perfect amount of friendly encouragement. Thank you Expat Tax Online!
A stellar tax team
A stellar tax team, where every step is made seamless. Service is personalized--several team members are in touch, and I could email any one of them along the way for insight or help with the questionaire. Everything is taken care of, and it really feels like pros are working on your taxes with a high level of detail and care. I've used them both inside the US and abroad, and am so happy with the service.
professional, quick and friendly (can only recommend)
Super friendly and professional team! Even though everything was remote and by mail, the communication was very easy and I always got a quick and detailed answer to every single question (even though I had a lot). I can only recommend Expat Tax Online, thanks again Geraldine, Pauline and rest of the team :)
Highly recommend.
Very responsive and helpful. The new OneTax App is effective and easy to use.
You are basically 'hand-held throughout the whole filing process..I would have no hesitation in recommending them to other expats!
Efficient, friendly and affordable.
Efficient, friendly affordable. Kein was very helpful and patient with me!
Competent and fast tax service
Competent and fast tax service. Friendly customer service. Easy interactions.
Very professional, excellent communication
The entire process from start to finish with Expat Tax Online was very professional. In particular, my point-of-contact Jennie Camarillo was extremely helpful and responsive in communication with me constantly. In recently years I have done the work to file my taxes on my own, but this past year I reached out for professional help because of a more complex case than I had handled previously. I couldn't have been more impressed with the job that Jennie and all the accountants on the team did. 100% recommend for all expats!
Working with expat tax online was so easy
Working with expat tax online was so easy and fluid. I was able to fill out their questionnaire provide a few documents and not stress or worry as they always answered all my questions and kept me updated throughout the process.
I personally worked with Pauline and she was wonderful.
US Tax Obligation
I used Expat Tax Online for the first time this year to assist me in filing my US tax and the service was altogether very good. I know how important it is to get this right and I appreciate the professional help to file accurately and on time. ETO is a very good service, great communication (Jenny C was helpful throughout), good professional advice and the process was definitely straight forward. Many thanks to the organization.
Great service
Great service. Would recommend to anybody thats need their taxes done while working overseas.
Reliable and speedy service
I have used Expat Tax Online for the last several years and have found their service to be fantastic. This year was particularly speedy, with the filing completed within about 3 weeks.
Always friendly and keep me updated throughout the process.
Thank you to Clark, Jean and team!
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