Expat Tax Online Reviews 

1,892
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its ease, simplicity, and efficiency, making complex processes stress-free. The staff is frequently commended for being incredibly helpful, responsive, and professional, providing clear and timely answers to all queries. Many people appreciate the exceptional customer service, noting the personalized approach and consistent communication throughout the entire process. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the software and forms as easy to understand and use. However, some people mentioned that the turnaround time was not as quick as other providers and that the streamlined tax process took a while to complete.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and responsiveness... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and helpful replies... See more

User experience

Customers consistently note positive experiences with user experience, finding the software and platform easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was totally new to the filing process and Ulebert and the team were incredibly helpful and responsive throughout the entire process. They were very reassuring and I could easily get hold of them wit... See more

Rated 5 out of 5 stars

As a complete US tax novice and a number of years of returns and F-Bars to deal with, expat tax online made the process as smooth and as simple for us as it could have been. 5 years of returns filed... See more

Rated 5 out of 5 stars

What a great experience with Expat Tax Online! They are so responsive and answered all of my questions came up. We switched companies this year when our coordinator and tax preparer were no longer wit... See more

Rated 5 out of 5 stars

Another year, another faultless tax preparation by Expat Tax online. I’ve been a client for years and never had a complaint. They are very skilled professionals and make it all seem easy. Question... See more


Company details

  1. Tax Preparation Service

Written by the company

Low-Cost US Tax Preparation for Americans Living Abroad


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,892)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% Satisfied

100% Satisfied! Every year I turn to ETO to handle my US tax preparation, and it's always a smooth and stress-free experience. I highly recommend them to US citizens who are unsure about their filing requirements or are confused by the paperwork.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Expat Tax for the past…

I’ve been using Expat Tax for the past three years and they make filing my taxes incredibly easy every time. Their communication is always clear and prompt, which takes so much of the stress out of the process. A special shout-out to Jean Pring for being so helpful and professional! 😊

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I trust these folks with my taxes every year because they make the process so easy, and remain super helpful the whole way through

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

how to make filing US returns super simple, hassle free (almost)

As a complete US tax novice and a number of years of returns and F-Bars to deal with, expat tax online made the process as smooth and as simple for us as it could have been.
5 years of returns filed without issue, very quick specific individual help available (Jennie Camarillo) to hand hold through the process. here's what to expect, here's what's happening now, this is what will happen next.... very clear blow by blow instructions on what we needed to do and in what format / where. very responsive whenever we had queries (and we had many!)

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Superb services

Superb services, quick and knowledgeable respond always! Thank you Jean Pring and Clark Stott to make our TAX return 2025 easy and efficient.
We are long time clients of Expattaxonline and always happy with the results.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

The new system is great!

The new system is great. Being a returning customer, last year's info was carried over and saved so much time. The team also lets you know whenever progress is being made on your taxes. I would highly recommend!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Always a great service

I've been using Expat Tax Online for years. They've remained consistent and efficient.
This year, Anna Dale was supporting me and there was a new system in place. The forms were easy to follow and fill out. Anna kept me updated along the process and was always quick to respond when I had any questions. I will continue using their service.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

The service is great

The service is great. The team are very quick and efficient. Friendly and very helpful. I always have the best experience.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I'm a returning customer to Expat Tax…

I'm a returning customer to Expat Tax Online because their customer service is always on point and helpful. Filing taxes with them makes my life way easier, especially when they answer my questions in such a quick manner. Hoping to return next year!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Expert Guidance, Timely Responses, Clear Answers

Getting compliant with the IRS can be a gruelling, painful experience. Expat Tax Online cannot change that. What they can do is provide expert guidance, timely responses, and clear answers to complex questions. My own situation was particularly arduous as gathering the necessary records and information took much longer than the average case. Expat Tax Online was there every step of the way, patiently guiding me to the destination. Their response times are especially impressive. Almost without exception, my emails were answered within an hour. Five stars, and a wholehearted recommendation!

February 16, 2026
Unprompted review

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