I was totally new to the filing process and Ulebert and the team were incredibly helpful and responsive throughout the entire process. They were very reassuring and I could easily get hold of them wit... See more
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Company details
Written by the company
Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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A very helpful team
The team is very helpful, especially Andrea. They would answer all my questions, and follow up with me on all requests.
I have been using Expat for over 5 years
I have been using Expat for over 5 years now. I find the whole process easy and smooth and usually no surprises. Very happy with services.
Expert Guidance, Timely Responses, Clear Answers
Getting compliant with the IRS can be a gruelling, painful experience. Expat Tax Online cannot change that. What they can do is provide expert guidance, timely responses, and clear answers to complex questions. My own situation was particularly arduous as gathering the necessary records and information took much longer than the average case. Expat Tax Online was there every step of the way, patiently guiding me to the destination. Their response times are especially impressive. Almost without exception, my emails were answered within an hour. Five stars, and a wholehearted recommendation!
Great knowledgeable staff and easy…
Great knowledgeable staff and easy forms to fill in online. Love that they file the taxes for me so I don't have to.
Great for U.S. citizens abroad needing a tax preparer
easy to deal with, they keep you informed on every step. Reasonably priced, allows you to select which services you need.
Have used them for several years and I have no complaints.
Everything is fine until there are…
Everything is fine until there are complications. At which point the drop you like a hot potato.

Reply from Expat Tax Online
Another excellent experience
I’ve once again had a great experience. The team are friendly, the communication is prompt and clear, and the online portal with different sections makes working through everything a bit easier. Very thankful.
Fantastic
Fantastic! - Geraldine and the expattaxonline team made the whole process easy and helpful. Will continue to use them moving forward.
5Stars
Geraldine was very easy to communicate with and I would gladly recommend this service to any expat. Each year the service gets easier and easier. Thanks Expat Tax Online
Efficient and good value for money.
I keep coming back to ExpatTax Online
I keep coming back to ExpatTax Online, and they continue to improve every year. Their service is thorough, professional, and impressively responsive. They prepare my taxes quickly, explain things clearly, and make a complex process feel easy. It’s rare to see a service get better over time, but ExpatTax Online absolutely does. Highly recommended.
Geraldine Mendoza was very easy to work…
Geraldine Mendoza was very easy to work with. Communication was excellent. Professional in all respects.
Had a great experience with expat tax…
Had a great experience with expat tax online filing the streamlined amnesty program. Geraldine Mendoza was very helpful and made the process easier to follow. Thanks!
Great service, a couple of hiccups
Overall, I am very happy with the service. I would rank the quality of service between 4 and 5, say 4.5 / 5.
First, my critical comments are: 1) the web portal was a bit hard to use, but mostly okay; 2) there were several errors in the first round, which took me a good 6 hours to spot; 3) a quick call could have made the process easier. That is, I had to learn the forms and their structure to isolate the errors.
But in the end, the team was super responsive, and everything was smooth thereafter. These are complicated things, and perhaps it is impossible to avoid such issues. Overall, I am very happy with the service.
Excellent experience
I had an excellent experience with Expat Tax Online. Pauline was very patient and polite in answering my initial questions, and Geraldine guided me through the entire process with great care. She was always available to respond to my queries and provided the support I needed. I highly recommend their service.
British citizen & US Tax
Having NEVER done any form of tax returns Expat Tax Online has been a Godsend as I am in the process of renouncing my US citizenship & had to do 5 years tax for the IRS even though I have been a British Citizen all my life.
Expat Tax Online has helped me through the process of my tax with the IRS
Jean who is my go to person has been EXCEPTIONAL all the way through in keeping me informed with information I couldn't understand, Jean explained it in simpler terms "Thank You Jean" & your team
Jeff who introduced me to Jean & her team put me at ease when i first called Expat Tax Online saying I would be helped all the way through the process & he was true to his word.
I would HIGHLY recommend Expat Tax Online to anyone who needs help with tax returns in the US
We’ve been using expat tax online for…
We’ve been using expat tax online for years and have had great experiences throughout. This year Aleth assisted us and was very helpful and answered any questions immediately.
Positive experience with ETO
Turned to Expat Tax Online after having my taxes done by another provider in previous years, and I'm very satisfied with their service. I worked with Geraldine Mendoza, who was professional and knowledgeable. The turnaround was not as quick as some other providers, but the results were good and the price was more in line with expectations. I will be back next year.
Seamless experience helping me stay in compliance with the IRS while living overseas
I moved overseas 8 years ago and didn’t realise my tax obligations to the US. Expat Tax Online so seamlessly helped me get back into compliance with the IRS. They thoroughly covered all financial bases, answered any questions I had promptly, kept me updated through the whole process, and were reasonably priced. I will be using them for all taxes moving forward and highly recommend!
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