Expeditelectronics Reviews 355

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

My LG G4 bought from them stopped working after 18 months. Their website has vanished. I contacted LG, who told me I've been sold a 'grey import' which is not covered any warranty, and cannot be fixed... See more

Rated 5 out of 5 stars

Purchased a Garmin Fenix 3 Performance bundle for approx £50 less than it would cost brand new on eBay. Order placed Sunday 21st June, item received Wednesday 24th June. Was slightly skeptical initi... See more

Rated 5 out of 5 stars

Purchased Galaxy Note 4, transaction was a breeze, and very helpful customer care, with UK phone number. phone took 7 days to arrive, with Royal Mail 24 Tracking after 3rd day of dispatch from Honk... See more

Rated 5 out of 5 stars

I was hesitant to use them as they are offshore, but the Camera I ordered (e-m10) was £100 cheaper than anyone else, and arrived in 5 days. It was the exact model I ordered, boxed and sealed, but wi... See more

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3.8

Great

TrustScore 4 out of 5

355 reviews

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Rated 5 out of 5 stars

Very good service

Excellent price for LG G3 phone with extra RAM. Reasonable delivery time. I did request black phone but received Brown instead, but I prefer this colour now. Top quality phone, boxed brand new. I love the phone, excellent screen, fast processor. I' ve had it for almost 3 months and now wifi connection is intermittent. I have to keep restarting to connect to wifi. This had nothing to do with the seller, who were excellent.

August 8, 2015
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Rated 5 out of 5 stars

LG G3 purchase

Arrived promptly. Exactly as described. Worked out of the box. Great value. This was a relief as I thought the whole idea a little risky.

August 7, 2015
Unprompted review
Rated 5 out of 5 stars

Great seller

I was a bit worry before I ordered from them. The prices were so low..

Fast (UK) attractive prices, great!
Thank you

August 7, 2015
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Rated 5 out of 5 stars

Excellent Vaiue and Service

I bought a camera. Product was exactly as advertised. The price was the cheapest available in the UK. Delivery was fast and item was properly packaged. Unusually for me, I am recommending them to all my friends and family. And I would definitely buy from them again.

August 7, 2015
Unprompted review
Rated 5 out of 5 stars

very good, no problems

I'm someone who is always careful and sceptical when buying on the internet so when I wanted a new phone and saw expeditelectronics offering it a lot cheaper than most places, i initially thought it would be a scam or terrible service. After looking at reviews i thought id give it a shot since i was paying through paypal. The phone was dispatched within two days and arrived within 5. They kept me uptodate on the progress of my order which was great. Seems like a legit company and im very happy with my purchase.

August 6, 2015
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Rated 4 out of 5 stars

Excellent (ish)

Bough an Olympus Stylus 1s at a massive reeduction on the competitors prices. Saved almost £100 on th cost of buying the previous Stylus S locally

Ordering was simple (PayPal) I was kept up to date with progress and the delivery was OK (Ordered Sunday, Arrived on Friday

In the bag was a "converter" to a UK three pin plug and all the instructions are in Japanese

However I have been able to register it on the Olympus web site with no issues.

I will buy a new cable for the charger, and download the manual

Overall excellent service, save for the instructions and cable

August 1, 2015
Unprompted review
Rated 5 out of 5 stars

Macbook Air ordered Saturday, arrived Thursday

Brilliant experience of this company. As above, I ordered a 13" Macbook Air, latest version on Saturday night and it arrived yesterday morning (Thursday) by Parcelforce. It's a U.S. keyboard but came with both US and UK plugs and all for £680 which I thought was the best price I could find. I received two emails from the company, one an order confirmation and the next a despatch confirmation with a Parcelforce tracking number. This started working on Wednesday where I saw it been collected and was on way and arrived next day. I Paid with credit card via PayPal to be on the safe side but more than happy.

July 24, 2015
Unprompted review
Rated 5 out of 5 stars

Nothing to worry about! - Update

This is a 19th September update to the review below of 23rd July.

So ... the phone broke after 2 weeks, which is not a good thing ... but Expedite repair & return service was perfect; I'd not have expected better from John Lewis. The screen cracked, I phoned them, they sent a form, I sent the phone back registered to a UK address, their portal mailed to confirm its arrival and that it was going back to Hong Kong for repair, they got it back 3 weeks later, their portal mailed me and they sent it registered, tracked on Parcelforce. No quibbles by Expedite any step of the way, 3-4 people in Customer Service pushing the ticket along, no charge to me, and probably most of their profit margin eaten up at these prices. I sympathize with reviewers who've had a bad experience, I imagine it is with less reliable supply chains for different product lines, and maybe because lots of people are buying from them. I was nervous when it broke, but Expedite gave 100% customer service.

Published 23 July 2015
Just bought a Samsung Note 4 from Expedite, for £360, about £200 less, it arrived by Parcelforce in 5 days, SIM free, UK SIM plugged in perfect. Before buying I phoned the UK sales line, Lee-Anne was very transparent they are shipped on order from Hing Kong, so no manufacturer warranty, but Expedite will replace / repair / refund if necessary. I bought from a different grey market company in Liverpool last year who have now shut down, but that's the same risk as any merchant, and Expedite have completely delivered. Very happy.

July 23, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

I bought a Samsung Galaxy S6 32gb and I was worried it could be a fake phone but it was totally genuine and original. I would recommend this company to anyone who wants an original new product without a high price tag.

July 22, 2015
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Rated 5 out of 5 stars

Excellent

Got my Samsung Galaxy S6 on time and it was sealed and with UK charger as expected.

July 22, 2015
Unprompted review
Rated 5 out of 5 stars

I Recommend Expedite Electronics

I ordered a Nikon D5300 camera and lens kit from Expedite Electronics (Cheapest price online) and it was delivered in 5 days. I was also able to track the item till it was delivered. Camera is brand new & so far, camera is working fine and no issues.

July 16, 2015
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Rated 5 out of 5 stars

Sony sel 55-210 lens

Perfect and cheaper than anywhere else. Ordered Sunday Night and shipped Tuesday with Tracking number. Arrived Thursday morning in a perfect unopened package. will use again

July 16, 2015
Unprompted review
Rated 1 out of 5 stars

Don't use this company!

I ordered an item and the money was taken straight away. 5 days later I get an email to tell me they are out of stock. Just been told it would take 2 days to get the refund. 10 days if i paid by a card! Zero apologies on the phone too. Fraudsters!

July 7, 2015
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Reply from Expeditelectronics

Dear James,

It is with great regret that I received your complaint regarding the out of stock of your purchased item and it surprises me that such an unfortunate incident has happened to one of our valued customers.

Unfortunately, the item that you ordered was out-of-stock. Although we try our best to maintain 100% accuracy with inventory, there are rare occasions where we experience an inventory error.

According to your purchase on 02-Jul, we have refund the full amount through PayPal on 07-Jul.

As part of our continuous strive for perfection, we are implementing a number of checks and measures to ensure mistakes like these do not occur again. You deserve the best and we will make sure that you will get it with us.

Regards,
Expedite Electronics

Rated 5 out of 5 stars

Was nervous to spend £2000 with Expedite Electronics....

So after discovering that Expedite Electronics offered the Nikon D750 for £300 less than DigialRev, and the Nikkor 24-70 2.8 at £100 less I was happy to be saving so much money.

Having seeing loads of reviews on Trust Pilot of both good and bad, I had to decide whether to do it. When spending so much money, £2000, you do ponder whether its worth the risk. Knowing that they use Paypal eased my mind however.

I placed my order and Expedite Electronics asked for proof of ID due to the value, a valid security measure. My item was dispatched tracked and turned up in perfect condition.

I would recommend Expedite Electronics to anyone wishing to make great savings.

June 26, 2015
Unprompted review

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