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Rated 1 out of 5 stars

Update: 2 months on and now having requested a refund and being told 3 times it would be sent, I have proceeded legal action. Be aware that High Spec Tech is the same company and now a rash of revi... See more

Rated 5 out of 5 stars

We bought a refurbished gaming PC for our 13 your old son. Jo was extremely knowledgeable and helpful, guiding us towards the right machine which is comfortably good enough without breaking the bank,... See more

Rated 5 out of 5 stars

Excellent customer service, especially after the sale! I bought a PC for my son during lockdown. Was a little wary about the purchase as I’m not particularly technically savvy. Any query has been deal... See more

Company replied

Rated 5 out of 5 stars

Ordered the twin screen gaming pc bundle in October for Christmas for my 14 year old son. Wanted to wait a while until I left a review to make sure everything worked as expected. Order arrived very qu... See more

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  1. Computer Store

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4.3

Excellent

TrustScore 4.5 out of 5

333 reviews

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Rated 5 out of 5 stars

Great service

Great service, extremely helpful.

Really impressed with the product and service. I will definitely use again.

September 10, 2021
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Rated 5 out of 5 stars

First Class in Every Aspect

I could not recommend Expertec more highly. Jo has been extrtemely helpful from start to finish. She explained in detail the build and spec of the gaming PC that I had chosen and alleviated concerns I had around purchasing a refurbished unit. I decided to go ahead with the purchase and the PC was delivered promtply and set up was very straightforward. There is of course some risk with purchasing a refurbished PC but the specification and pricing make the risk worthwhile in my humble opinion. Thanks Jo for your excellent customer service and diligence.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent after care support

I can't recommend this company enough, definitely 5 star. Not only are they great value, they're very knowledgeable too. Most importantly their after care support is amazing. My 11 year old son tried to download a game from an unofficial site which ended up with a virus on his pc. Expertec cleared the virus for us free of charge.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Gaming Tower

Bought a gaming tower from here for my Son and can not thank or recommend this company enough, absolutely 5⭐️ Service! Made ordering so simple with over the phone advice and also can not do enough to help if you require advice or assistance after delivery, only company l will ever use for this purpose now and would 100% recommended you look no further than Expertec you will not be disappointed! Thank you Expertec l have one happy boy 🙂

August 24, 2021
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Rated 5 out of 5 stars

Absolutely in LOVE

Absolutely in LOVE! Bought a computer from these guys for my sons birthday and the price, Customer service and all round service was amazing! I’m already browsing to purchase one for myself and one for my partner!

August 24, 2021
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Rated 5 out of 5 stars

Please ignore all the negative reviews

Please ignore all the negative reviews, i’m so glad I did.
All my questions were answered before I purchased a pc for my son.
It was even sent out the next day.
My son set it up this morning for his birthday and been gaming ever since.
Super helpful.
Super speedy delivery and great pc for the money.

August 10, 2021
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Rated 3 out of 5 stars

Review

A few compilications along the way but the team at expertec kept taking the computer back and working on technical problems that arose. The company was prompt with contact throughout the entire process.

The only reason this is not a five star review is simply because of the teething issues with the PC.

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Would Recommend!

Amazing company! I ordered on Sunday and my PC turned up on Wednesday! Very good components for a refurbished unit not to mention Jo was very kind and helpful! Despite my own mistake I made they were more than willing to talk me through it all.

All in all the PC is beautiful and does as it needs to!

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

I was so happy to stumbled on their…

I was so happy to stumbled on their website as all of the computers I bought was working very well. Their customers service were fantastic and the lady I spoke to (Jo) was very helpful and she did send my items earlier than the expected date. I am happy to refer anyone to this company. I will be buying more computer for the rest of my office staff when they are due for an upgrade.

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service.

These guys are fantastic. I've already purchased 3 computers from them to get through the lockdowns and they deliver very quickly.
Most important today I had an issue with my monitor deciding to give up the ghost. To get a response to my email within 15 minutes, and half hour later have a promise of a replacement being dispatched; on a Sunday afternoon is nothing short of amazing.
Thank you so much.

July 25, 2021
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Rated 5 out of 5 stars

Great service, highly recommended

Jo was wonderful in helping me find the right setup for my needs. I now have a PC that won't give me existential crises everytime I try to edit videos.
I have Aspergers so clear communication is important to help me navigate the world. Jo was very patient and helpful during the ordering process which was reassuring.
Thank you!

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

Nothing short of brilliant

Nothing short of brilliant. Why did I not do this sooner instead of nursing an ancient PC? Delivered in a matter of days instead of the estimated weeks, easy for an 86 year old to set up and performs faster than I can hit the keys. I would recommend anyone to use expertec and hopefully share my experience

July 4, 2021
Unprompted review

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