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Rated 1 out of 5 stars

Update: 2 months on and now having requested a refund and being told 3 times it would be sent, I have proceeded legal action. Be aware that High Spec Tech is the same company and now a rash of revi... See more

Rated 5 out of 5 stars

We bought a refurbished gaming PC for our 13 your old son. Jo was extremely knowledgeable and helpful, guiding us towards the right machine which is comfortably good enough without breaking the bank,... See more

Rated 5 out of 5 stars

Excellent customer service, especially after the sale! I bought a PC for my son during lockdown. Was a little wary about the purchase as I’m not particularly technically savvy. Any query has been deal... See more

Company replied

Rated 5 out of 5 stars

Ordered the twin screen gaming pc bundle in October for Christmas for my 14 year old son. Wanted to wait a while until I left a review to make sure everything worked as expected. Order arrived very qu... See more

Company details

  1. Computer Store

Written by the company

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4.3

Excellent

TrustScore 4.5 out of 5

333 reviews

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Rated 5 out of 5 stars

The best digital customer experience…

The best digital customer experience I’ve had even without pandemic issues. They are exceptional at responsiveness, accurate and detailed product description and more than fair and comparable prices. I will shop with ExperTec again. Extremely happy!

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

My sons gaming computer wasn’t working, I emailed Expertec with the problems and they responded really quickly, giving great advise to try and help. We unfortunately couldn’t resolve the problem at home so they advised us to send the computer to them and they had it fixed and returned back within 2 days. Excellent service, I would definitely recommend them. Thank you 😊.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Love my PC bundle. A few issues with the keyboard but customer service from Jo was brilliant and Jo also answered any questions I had before buying.
Great!

June 16, 2021
Unprompted review
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Rated 5 out of 5 stars

I bought a pc like a week ago mabe 2 an…

I bought a pc like a week ago mabe 2 an it didn't work the way I liked so I contacted them they are so much help and an amazing company they where even kind enough upgrade my pc for an extremely low price I am made up thank you very much I recommend this company to anyone

June 13, 2021
Unprompted review
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Reply from Expertec

Hi Kyle Thank you so much for the review

Rated 5 out of 5 stars

Computer

I must say I am very impressed by the service from Expertec. I ordered the computer on Thursday and received it on Monday. Everything is up and running perfectly. A great price and great service.

June 9, 2021
Unprompted review
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Reply from Expertec

Hi Imelda Thank you for the review

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - swift to resolve issues both for home use and office. The pcs we have received have been really good quality & any (user) setting up issues have been swiftly handled.

June 7, 2021
Unprompted review
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Reply from Expertec

Hi Sarah Thank you for the review

Rated 5 out of 5 stars

A superb on-line computer shopping experience.

From initial enquiry to delivery including Customer Service advice I've been impressed and delighted with the service that's been provided by Expertec. The purchase arrived a few days after order with text notice of delivery time and date. I needed a bit of help with the set up on the computer and was surprised and delighted when Jo from Expertec responded within an hour on the Sunday to reply to and to provide technical help to get me up and running. The gaming bundle that I ordered looks good and everything that I ordered arrived on time and undamaged. Given my recent shopping experience with Expertec, I would thoroughly recommend them and look forward to enjoying my new games computer. Thanks again.

June 6, 2021
Unprompted review
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Reply from Expertec

Hi John Thank you for the review very much appreciated

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Rated 5 out of 5 stars

I bought my son full pc set from…

I bought my son full pc set from here.they were so helpful whilst I was choosing and answered all my questions I had, as I’d never bought anything like this before and needed some advice. Even when I was setting everything up they were really helpful and responded super quick to all the questions I had which was a great help to me as I’m not used to setting up this kind of thing. They made everything really easy for me which I really appreciated

June 5, 2021
Unprompted review
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Reply from Expertec

HI Danielle Thank you for the review

Rated 5 out of 5 stars

No hesitation to use again ..

Received my gaming pc bundle for my son yesterday..arrival was fast and smooth from the date of order to arrival ,was as expected if not sooner .. unfortunately not had time to set up yet as we are still waiting for desk to arrive but the system looks amazing and will update after desk arrival.I am very confident that all will be as fine as the service I have experienced so far …would use again without question service and price were faultless ..

June 5, 2021
Unprompted review
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Reply from Expertec

Hi Jason Thank you so much for the review

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good value for money.
Will be back in future and recommend 👊

June 5, 2021
Unprompted review
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Reply from Expertec

Look forward to seeing you again Steven

Rated 5 out of 5 stars

Great service, would recommend!

Super simple buying process which is easy to navigate and add customisations, and my PC works great! Also, really helpful and responsive customer service.

June 5, 2021
Unprompted review
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Reply from Expertec

Thanks

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Rated 5 out of 5 stars

Great Price & Service for reconditioned…

Great Price & Service for reconditioned computer package. Advised 10 days estimated delivery - arrived within 3 days of order. I failed to find a extremely discreetly placed port on my screen -
Used online [chat] and got constructive prompt answer - called them next day & Jo stayed on the phone & babysat me through checking. Everything sorted (hadn't found port to plug a lead). Very human & friendly professionally efficient service.

June 1, 2021
Unprompted review
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Reply from Expertec

Hi Claire Thank you for your review much appreciated

Rated 5 out of 5 stars

Excellent Customer Service

Ordered a PC for my daughters birthday, it came much sooner than expected. Had an issue activating windows but customer service was excellent, responded and had it fixed within a few minutes. Really impressed.

May 31, 2021
Unprompted review
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Reply from Expertec

Hi Louise Really appreciate this thank you

Rated 5 out of 5 stars

Refurbished PC & monitor

The PC, monitor & keyboard arrived in good time and very good condition (keyboard was new).
I got it up and running pretty quickly and it's running just fine.

May 31, 2021
Unprompted review
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Reply from Expertec

Thank David

Rated 5 out of 5 stars

Great gaming PC

Placed an order for a gaming PC and it arrived 2 days later. I am absolutely thrilled with it! Easy to put together and works like a dream. I definitely recommend this company.

May 29, 2021
Unprompted review
Expertec logo

Reply from Expertec

HI Rebecca

Thank you for your comments, really appreciate it

Kind Regards Jo

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Rated 4 out of 5 stars

Prompt advice and delivery

Asked for advice pre purchase, as no idea what was needed!!! Responded almost immediately and also answered questions I had quickly. Arrived promptly and quicker than expected! Would have given this a 5 star rating if there has been clear instructions on how to hook it all up, we were slightly confused as a disc was included , yet there appears to be no disc drive anywhere. Anyhow we managed and daughter is very happy.

May 29, 2021
Unprompted review
Expertec logo

Reply from Expertec

Thank you for leaving me this review

I really appreciate it

Thanks Jo

Rated 5 out of 5 stars

Excellent experience

Gaming PC for my son arrived well packaged 3 days after order. Good specification for the price and everything worked straight out of the box. I've had one enquiry since which has been dealt with promptly and really helpfully.

May 26, 2021
Unprompted review
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Reply from Expertec

Hi James

Thank you for the 5*'s really means a lot

Kind Regards Jo

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