Excellent service as always by Fatema and the team at Open Eye. Prompt follow up for my daughter and thoughtful care that made her feel comfortable and confident.

I had a hearing test and hearing aids fitted by Kemi at the Faversham branch. Really good service and I can now hear my husband which may or may not be a good thing!I am very pleased by the aids and the speed of service.

I had an excellent experience at the Willesden branch of Eye Emporium, and I can’t recommend them highly enough. Saida Hamir was outstanding — incredibly knowledgeable, warm, and super communicative throughout the entire appointment.

She took the time to clearly explain all of my results in a way that was easy to understand, which made a huge difference and left me feeling reassured and well cared for. I never felt rushed at any point.

The rest of the team were just as impressive — every member of staff went above and beyond to be helpful, friendly, and professional. Hands down the best experience I’ve ever had at an optician. I’ll definitely be returning.

Friendly welcome by Lewis who provided all the information I needed to choose the best glasses for me also had an eye test booking was easy and all issues explained clearly

Popped in as my glasses lens had fallen out and Sue couldn’t have been more helpful.

My daughter had an appointment today and we were kindly greeted by the reception staff. The actual optician Najiya had such a lovely presence and manner. My daughter is very anxious about her eyesight and Najiya was so calm and informative she really put my daughter’s mind at rest. I would throughly recommend this opticians and the staff that work here. Very impressed

The faversham branch was clean, welcoming, and professional. The staff (both Lewis and Tj) where so lovely and helpful. I truly feel that Lewis went above and beyond to help me find the right glasses to suit my needs. The eye test it's self was quick but so effective. I feel so happy with my experience and highly recommend.

I have used this optitions for years for myself and 4 of my children Always helpful and polite.

Went in to have my glasses adjusted. Staff are always friendly and welcoming and give great customer service. Would thoroughly recommend.

Lewis was tasked (by me) with challenging my habit of choosing the same style of glasses that I've had for years. He challenged my view of what I thought suited me and what I thought I needed in a frame. Very excited to collect my glasses soon...when trying the frames on they felt right but it was a challenge choosing as there is a such a lovely range available!

My appointment was at the Rainham Kent branch this afternoon & I have to say that it was a pleasant experience. As before, I received very good attention, the examination was thorough & I have every faith in the Optician's care. The staff are lovely & what's more the reception area is spotless & smells divine! Would thoroughly recommend.

Great service, punctual and very professional and friendly. Nadia is great, very kind and efficient. They have products in stock so no need to go to the pharmacy later. Hygienic and clean.

Friendly and informative

Extremely helpful and would like to say Lewis Lee was exceptional very good at his job will defo be back :) x

Had the most thorough eye examination till date.
The staff were knowledgeable and experienced.
They clearly explain the processes and results in an understandable way.

Just a great shop rita is wonderful she cant do enough for people that fo there all ways pleasent treats you as tho she has known you for ever recently went to see kemi for an audioligy appointment such a nice lady i recommend this shop i have had multiple eye tests and bougjt my glasses there and wont go any where else great shop great service

Went to see Kemi ear lady very professional no wax so did not charge me. Done hearing test as well

I needed to see the optician as soon as possible. I asked for an appointment and was given one the next morning. The receptionist kept me informed constantly by text regarding appointmen. They made me feel really relaxed at all time. We have been going for so many years that they call us by our first names.

I went to the Sittingbourne branch of John High this morning for the removal of earwax. Kemi, the audiologist who dealt with me, was courteous and professional throughout. She explained everything clearly and then carried out the procedure, which was 100% successful, with the minimum of fuss. I would be happy to recommend this service to others who may need to have the same procedure.