Very good customer service. Fast shipping. I was excited to order a mascara for dry eyes even though it was very expensive. Unfortunately, the mascara flaked all under my eyes at the end of the day.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very impressed with the speed of delivery! I placed my order in the evening, and received the package 3 days later. Was also happy to see that the price was slightly cheaper than my local Optometrist'... See more
It’s a very positive experience dealing with you. Parcel comes on time perfectly wrapped. Thank you very much. Have a great day. Micheline Belley
Love the DE3 Omegas for my dry eyes. No bad burps after taking and a noticeable difference in the eyes. I gave these up in favour of buying a Canadian-made but I’m back. I can’t find any Canadian-made... See more
Company details
Written by the company
Shop from 300+ doctor-approved, premium eye care, eye safe supplements & clean cosmetics. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.
Contact info
4505 Rue Cousens, H4S 1X5, Montreal, Canada
- 1-844-442-3937
- info@eyedropshop.ca
- eyedropshop.ca
4.8
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
It’s a very positive experience dealing…
It’s a very positive experience dealing with you. Parcel comes on time perfectly wrapped.
Thank you very much. Have a great day.
Micheline Belley
September 4, 2026
I ordered online and received my order…
I ordered online and received my order the very next day exactly what I had ordered!
September 3, 2026
Advertisement
Delivery was amazingly fast!
September 3, 2026
This is the only makeup I can use so…
This is the only makeup I can use so appreciate the fact someone actually cares about those with sensitive eyes. Very easy to order and the order arrives quickly and package is always intact.
September 3, 2026
The level of service and…
The level of service and professionalism is unmatched in online retailing. Fast service and great products.
September 3, 2026
Quick Delivery & Lower Price
Very impressed with the speed of delivery! I placed my order in the evening, and received the package 3 days later. Was also happy to see that the price was slightly cheaper than my local Optometrist's office, which pushed me to make the switch.
September 3, 2026
Advertisement
Fast shipping and quality of products
August 25, 2026
Received the package next-day
Received the package next-day. Fast and efficient service.
September 2, 2026
Excellent product and very competitive…
Excellent product and very competitive pricing. Delivery arrived quickly.
August 31, 2026
Advertisement
Outstanding service
It’s always a pleasure tu buy from this company. Delivery is very fast and the products are excellent.
September 1, 2026
rapid delivery
August 25, 2026
Easy Subscription pricess
Easy process and taking advantage of the subscription eliminates last minute scrambles when running low.
August 31, 2026
Advertisement
Great products
Great products, Would appreciate if the eye drops were received in the warehouse surrounded by insulation and shipped surrounded by insulation, otherwise the manufacturers temperature for its products is likely not being respected
August 31, 2026
Reply from Eye Drop Shop
Hi Jason, thank you for your review. We’re so glad you’re happy with the products.
We reviewed the specific products in your order and confirmed that neither requires refrigeration or insulated packaging by the manufacturers.
We’d also like to reassure you that products arrive at our warehouse from the manufacturers' Canadian supply chain, and are stored and shipped in accordance with the manufacturer's requirements. We always take manufacturer handling and product storage range requirements seriously, and use insulated packaging when required.
We appreciate the opportunity to clarify this and thank you for choosing Eye Drop Shop.
I ordered one day and had the product…
I ordered one day and had the product within a day. No hassle at all.
August 31, 2026
Great prices and fast delivery.
Great prices and fast delivery.
Some of my friends have already ordered from the Eye Drop Shop.
August 31, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.