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Ezilend Reviews 2,341

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, often going above and beyond to assist with loan applications. The service is frequently described as excellent, with many highlighting the smooth, efficient, and stress-free process of securing a loan. People appreciate the clear explanations and constant updates provided throughout, making the user experience straightforward and comfortable. Reviewers also frequently mention the quick response times and the ability of the staff to find suitable solutions, often exceeding expectations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, professionalism, and... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting excellent communication and support... See more

User experience

Consumers find the overall user experience to be excellent, describing it as easy, smooth, and stress-free.... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

My first experience with Ezilend when I apply my car loan. It’s look simple and easy but they very professional to work with it. I feel comfortable when dealing with them especially Ash. He so profess... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Michael was great in helping me secure…

Michael was great in helping me secure a car loan! Michael took the time to understand my situation. He was professional, kept me updated every step of the way, and secured a fantastic outcome for me. I cannot recommend Michael highly enough. If you are looking for a broker who genuinely cares and delivers results, give him a call.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Effortless experience!

Effortless! Machiel in Cairns was an absolute breeze to deal with! Machiel made everything simple and easy for me. I had changed minds on vehicles and Machiel did not budge and did the hard yards to help me secure the vehicle I eventually decided on. Being an extremely busy mother and always on the go and not being available at times, Machiel communicated via phone, email with patience and responses promptly - there was no waiting! Thank you so much Machiel! I was always sceptical and unsure about going through a broker but I highly HIGHLY recommend Machiel Malan!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Machiel helped me get approved for a car loan that was previously declined.
He was punctual, very easy to talk to and understood what needed to be done to get my loan.
He helped me understand everything and guided me through the whole process. Any questions/concerns I had. Machiel was quick to reply and sort out any queries I had for him.

I cannot recommend him enough, certainly the best and easiest experience I’ve had with a car loan.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Billy street is an absolute legend and…

Billy street is an absolute legend and is in need of a pay rise ASAP. Made financing a new car less stressful and more efficient I cannot recommend Billy enough he is the man everyone needs in their corner

April 25, 2026
Rated 5 out of 5 stars

Ezilend are amazing

Ezilend are amazing! great people, great communication and know exactly what to do to help out their clients.
They make it all feel so easy. No stress.
AMAZING

April 19, 2026
Rated 5 out of 5 stars

Highly recommend Cindy 👌

There is no word to explained how much we appreciated the help and support Cindy has given to us in this process we highly recommend Cindy to get the perfect outcome 👌🤗

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is my second time going through Ezilend to apply for a loan and once again Machiel was very helpful and made the process a breeze with constant updates on the progress of my application.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Needed a loan very quickly spoke to Machiel explained circumstances and he was onto it strait away had finances with in 24 hours.
Smooth easy and stress free

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, caring and knowledgeable

Cindy and the team at Ezilend are professional, efficient and caring. The service was customer focused insuring the process was easy, transparent and the best suited option for me and my circumstances.
Cindy is always quick to respond and completely knowledgeable in the industry. Thank you for making this so smooth and stress free!

April 7, 2026
Unprompted review

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