Fairphone Reviews 

I ordered a FP3 display and fairbuds.
Generally ok delivery, but the display has been out of stock a long time. For a company that has a sustainability focus (use phone many years, spare parts) that is unfortunate.
The video with instructions how to replace the display was very helpful. It did not mention though that the new display has a protective plastic thing that must be removed. I almost broke the phone. Please consider that some customers are not too technic-smart!
Apart from that, all fine. Delivery fast after I placed the order.

Ordering the phone was easy, very straightforward on a functional website. Getting it started was a little more tricky, I found it impossible to transfer apps and data via cable between my old Samsung S20 and the Fairphone. I ended up using Google sync to do as much as possible, and reinstalling apps manually.
In terms of its functioning, it's generally ok. But ok is not really the word you want to use for a 600€ phone (happily I got the Fairbuds thrown in for free too, but given that the person on the other end can barely hear me -'tinny'- it's not a big plus).
It turns itself off about twice a day as the volume button seems to get stuck, eventually overloading the system.
Then, at different points the screen seems to stop responding, or does so very temperamentally. Blocking and unlocking the screen again seems to sort it, but it's annoying.
Phone photo colours seem a bit off, dull.
Overall I'm pleased to have an environmentally and socially responsible phone, and hope it lasts a long time. But I'm not sure I'd recommend it to people who weren't really convinced by those principles.

The delivery was pretty straight-forward.

UPS are a bit dismal as delivery service. Could not deliver to assigned location, so had to finally deliver to my home.

Efficient delivery taking no time at all together with professional and friendly support staff

Bought a Fairphone 6 with /e/OS. Delivery was fast and the phone works great.

The basic functionality of the web store is very good, it is easy and convenient to use. I would like to see a more detailed technical description of the accessories. But overall, the purchase process and payment options are great. :) I have more of a quality complaint about a product, but that is a different issue.

I received the new USBC contact (and screwdriver) after three days. Easy to replace the old water damaged contact and the mobile could be charged again!

both processing my order and sending/delivering the package was incredibly fast and the phone itself is just great <3

Shipment arrived on time with the items as expected.

Great product, everything was seamless

gladly bought the device directly instead of my local store, to have all necessary accessories as I wanted them. No issues, all went smooth

Bought a phone, came back later to buy a case. Both transactions were painless and satisfying. Phone works perfectly, and looks great in this case, I'm a very happy customer A++

Clear website, easy to order, good tracking info for the delivered goods

Very quick delivery of a new battery for my Fairphone 3. After almost 7 years, my second-hand Fairphone 3 is still serving well. The battery started to last very short, but luckily the company allows for replacement of the main components:)

Overall good experience for display replacement.

Ordering the new display fir fairphone 5 was easy and it arrived in few days.
Replacing the display was easy with standard tools.

Replaced my Sony WH1000-XM3 with Fairbuds XL.

Pros:
- Ethically sourced
- Presumably modular and repairable
- Rather cheap price point, compared to high-end alternatives like Sony WH1000-XM6
- Bluetooth works very well and allows seamless switching directly from one device to another, which was a huge nuisance for me with Sony. I frequently switch between 2 different PCs and my phone for work calls.

Cons:
- Audio quality is not as good as as high-end options
- Active noise cancelling could be better. It works for my use cases, but is noticeably worse than e.g., Sony's.

Overall, I'm happy with my purchase. It fills my needs and aligns with my values, but if one is looking for a high-end device, I'd be mindful of the cons I listed.

So far 9 days later and it's still not arrived. Was to replace a broken phone, so we've had to buy a different one, and have requested a refund, but not had a response