Couldn’t attend the Kensington concert and tried to resell my tickets. Eventim blocked me from uploading them to Ticketswap, where demand was huge. Fansale was the only option — and it simply didn... See more
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It’s the worst experience to try getting tickets through this platform. It is badly programmed. You get blocked in so many ways. I do not understand how other people manage to obtain tickets there. On... See more
The great thing was the pricing. I was about to order from another site when my friend sent me a link to fansale which saved me about 70 euros (the other site had some massive fees). Even tho the site... See more
I ordered 2 tickets to the wrong address and wrote their support immediately. Fansale were ignoring my emails and calls for 9 days. Then a support person finally answered and said that he have seen my... See more
Company details
Information provided by various external sources
Die Ticketbörse mit Tickets von Fan zu Fan. Tickets kaufen und verkaufen für Konzerte, Sportevents, Theater uvm.
Contact info
United Kingdom
- fansale.de
1.7
Bad
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Like the last reviewer has said this…
Like the last reviewer has said this site is a scam. Been waiting for 4 weeks for tickets. Have followed the procedures on their website but they do not answer emails. The site is run by Eventim and they both share the same customer hotline on their respective websites but when you ring up they claim that they have nothing to do with Fansale (even though it is operated by them). Avoid at all costs as this is a Scam!!
October 23, 2019
Unprompted review
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I bought a ticket to a concert last…
I bought a ticket to a concert last Wednesday. I paid immediately and contacted the seller to check if they will send the ticket quickly as the concert was in a week time.
They wrote back a day later staying that apparently they cannot send it until a few days later due to some issues with the delivery company.
It's been 6 days now and tomorrow is the concert but I have only been informed that the delivery postage note has been printed by the seller but the package with the ticket has not been sent off yet.
There's no way I will get it on time, IF I ever get this ticket.
It's obviously a scam. Avoid, avoid, avoid.
October 22, 2019
Unprompted review
Avoid this website
Avoid this website.
I'm the friend of Lucas who bought his ticket. I can't say anything more than he already said, i'm having so much problems with this website so for your safety just avoid it, it can't be an honest website, they just want to steal your money.
April 5, 2019
Unprompted review
DON'T USE THIS WEBSITE.
DON'T USE THIS WEBSITE.
I bought a ticket for a concert on this website, and I had a problem so I can't go to this concert. First problem, I took an insurance because I knew I wasn't sure to be able to go to this concert, so I asked a refund thinking I will have no problems because of the insurance; first problem : this insurance is usable only if you have medical problem and can't go to the concert.
So I found a friend who wants to go there. I sell it to him via fansale, they told him he has to wait up to 4 weeks to get a re personalized ticket; that's long but okay, why not. It's been more than 4 weeks now, and he still has nothing. He asked the customer service, they told him he already received it which is wrong (he checked tones of times his e-mail and his spams), now he is struggling to find someone who can just send his ticket that he bought absolutely normally and honestly.
I'm 99% that this website is trying to rip off him, so NEVER USE THIS WEBSITE !
April 5, 2019
Unprompted review
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