Farmer Autocare Reviews 

9,296
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, courteous staff, who are often described as professional and honest, making interactions pleasant. The booking process is frequently highlighted as easy and straightforward, especially when done online, contributing to a smooth overall experience. Reviewers often mention the competitive and reasonable pricing for services and completed work, providing good value. The efficiency of service is also a common theme, with quick completion times and prompt collection of vehicles. Many appreciate the clear communication and updates provided throughout the process, often without pressure for additional work, fostering trust and reliability.

What people talk about most

Service

People report positive experiences with service, often highlighting the staff as friendly, helpful, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as polite, helpful, and friendly.... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the services to be... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and simple to book... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent service, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Got my rear tyres fitted yesterday but one was flat this morning phoned up farmer's and they got me back in ASAP without hesitation to fix the problem. Great service from the guys at farmers from star... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly, I got my car back quicker than expected and I got £10 off because I booked a full service alongside my MOT! It was easy to book online. Really positive, straightforward exper... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,296)

2,597 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Servie and Value

Great, efficient service and good value. Special mention to young Duncan who - before the MOT - helped out by lending me a set of jump leads to start the flat battery before the MOT.

July 8, 2026
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Reply from Farmer Autocare

Hi Denis, thanks again for the follow up review. Duncan will be delighted once again.

Rated 3 out of 5 stars

Poor communication

Put the car in at 10:30. Was told mid afternoon for pick up but they set up what's app for communication which I thought would be good.
By 16:00 sent what's app to see if car was ready. Waited over an hour without a reply! So,as no buses decided to walk up to Farmers. Went in & car parked in bay, no one working on it. Big queue at reception so waited about 30 mins . Which is OK but then when I asked if car ready told "oh just finished " clearly a lie as I'd been in the building and no one working on it so clearly finished earlier.
Asked why no reply to my what's app he said I'm busy ! Yes and I'm a customer and you set up the what's app so you should reply.
Very poor communication throughout, actually non existent

July 9, 2026
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Reply from Farmer Autocare

Hello Micheal, we are sorry to hear that you had a disappointing experience at our centre. Please accept our apologies for the inconvenience caused, this is not the standard of service or communication we expect our people to deliver. We have copied your review to our Regional Manager to discuss with the centre team, thanks for bringing this to our attention.

Rated 5 out of 5 stars

Helpful service and advice

Friendly helpful service with clear and informative advice that I really appreciated. Easy to book online with reminder system for appointments

July 8, 2026
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Reply from Farmer Autocare

Hello Christopher, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with our team in Blackhall.

Rated 5 out of 5 stars

Very good service and staff were…

Very good service and staff were friendly. MOT repair carried out at a really good price.

July 7, 2026
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Reply from Farmer Autocare

Hi Stuart, thanks for taking the time to send us your review. It's always good to get feedback from our customers.

Rated 5 out of 5 stars

Super friendly staff

I find going into a garage can be a bit daunting but Steven was super helpful. I dropped the car as soon as the garage opened and didn't get back until literally a minute before close but Steven was very accommodating. Highly recommend.

July 7, 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. It's good to hear that Steven and his team made you feel at ease. We appreciate the feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service. Listened to my needs and gave me what I needed.

July 4, 2026
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Reply from Farmer Autocare

Hi Alan, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Blackhall.

Rated 5 out of 5 stars

Professional service

Professional service, give confidence in their skills. Good communication re MOT and service.

July 6, 2026
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Reply from Farmer Autocare

Hi Angela, thanks for telling us about your recent visit to our centre. We will share your kind comments with our team in Blackhall.

Rated 5 out of 5 stars

I had new tyres and brake pads fitted…

I had new tyres and brake pads fitted to my car this month. Great experience from start to finish. Was kept in the know throughout. Brian was excellent as was the whole team at the Neilston road branch. Trustworthy & reliable any time I’ve brought my car there and will be continuing to go here when I need it serviced & mot’d.

June 30, 2026
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Reply from Farmer Autocare

Hi Gill, thanks for telling us about your recent experience at our centre. It's good to hear that Brian and his team look after you so well. We will share your review with the centre team.

Rated 5 out of 5 stars

Always a great service from the Falkirk…

Always a great service from the Falkirk branch. Would not go anywhere else, defo recommend.

July 1, 2026
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Reply from Farmer Autocare

Hello Sharon, we appreciate you taking the time to send us your review. It's always great to get feedback from a regular customer, many thanks.

Rated 1 out of 5 stars

Lost security nut bolt for alloy wheels

I had two front tyres fitted to alloy wheels on 7 July and was told the security nut lock bolt had been put back in the boot. On returning home there was no security nut bolt anywhere in the car . I returned to the depot and was told to phone SEAT and get a bolt which Farmer Autocare would reimburse.
This would never have happened when Sir Tom Farmer was alive.

July 7, 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that you had a disappointing experience at our centre, please accept our apologies for the inconvenience caused. We have copied the details to our Regional Manager to follow up with the centre manager and his team. This is not the standard of customer service we expect our centres to deliver. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

RELIABILITY

Repeat customer for many years as staff always helpful + give sound advice on car needs.

July 8, 2026
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Reply from Farmer Autocare

Hi Catherine, it's great to hear from a regular customer and good to know that our team in Hillington look after you so well. We will share your review with the centre team as they will appreciate the feedback. Many thanks.

Rated 5 out of 5 stars

I am very pleased with the service

I am very pleased with the service. They treat their clients very professionally. They also respond very quickly to problems and resolve them.

January 18, 2026
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Reply from Farmer Autocare

Hi Pawel, thanks for taking the time to send us your review. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Great service

Great service, keep in touch and gave great advice

July 8, 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Bellshill.

Rated 5 out of 5 stars

Easy book in and quick pick up

Easy book in and quick pick up. They cleaned a the edges of the alloy wheels to make sure the tyres were well finished off. Great service.

July 8, 2026
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Reply from Farmer Autocare

Hi Suzi, thanks for telling us about your recent visit to our centre. We will share your kind comments with our team in Strathearn Rd.

Rated 5 out of 5 stars

Pre-booked Air Con recharge

Pre-booked Air Con recharge, got tooken early , all went well no hiccups, good service.

June 30, 2026
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Reply from Farmer Autocare

Hi Brian, it's great to hear that all went smoothly on your recent visit and that our team got you back on the road in good time. We will share your review with our team in Bathgate as they will appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Booked an mot

Booked an mot. A couple of issues rectified really quickly. Great service and staff.

July 3, 2026
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Reply from Farmer Autocare

Hi Eric, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers and we will share this with the team in Dunfermline. Many thanks.

Rated 5 out of 5 stars

The Farmers team were very professional…

The Farmers team were very professional and explained the process and issues to me very clearly

July 2, 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Corstorphine.

Rated 5 out of 5 stars

Cool experience

Booked the car in at short notice for an air con refresh and its the best £60 ive spent in a while.
Good service in store and an ice cold car in hot weather.

July 7, 2026
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Reply from Farmer Autocare

Hi Jamie, it's great to hear that all went well on your recent visit to our centre. We will share your kind comments with the team in East Kilbride.

Rated 5 out of 5 stars

All good

All good. Tyres fitted as promised.

July 7, 2026
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Reply from Farmer Autocare

Hello Ian, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

Booked 2 tyres online and got a morning…

Booked 2 tyres online and got a morning slot. I arrived approx 10am and everything was done very quickly. Tyres fitted and i was away by 10.30. Very satisfied with the service I received.

June 30, 2026
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Reply from Farmer Autocare

Hi Linda, thanks for reviewing our online booking process and centre customer service. We will share this with our team in Dunfermline as they will appreciate the feedback.

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