I paid for two day delivery and it was sent FedEx Smartpost, which takes much longer. This is the second time this has occurred. I imagine that the cost of second day shipping to Puerto Rico is much m... See more
Company replied
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Review summary
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Reviews shaping this summary
I didn’t think twice when I purchased this bag, because I wanted it for my collection. But after receiving I realized (or forgot) that this bag is so big, it could fit a saddle and boots in it! Thanks... See more
I love Fashionphile. I have purchased a number of bags from them and the quality and condition is always better than expected. I only buy pre loved handbags from them and a local store near me.
Company replied
I was really impressed with the quality of bag I received. I felt like the photos were great, and I felt like it was a more than fair price set for the item. It was 0 hassle, I’ve ordered from other c... See more
Company replied
Company details
About FASHIONPHILE
Written by the company
100% authentic guaranteed. The leader in pre- owned ultra-luxury accessories. 
Why Shop & Sell with FASHIONPHILE?
We’ve got your favorite designers.
Contact info
6359 Paseo Del Lago , 92011, Carlsbad, United States
- 844.619.8902
- info@fashionphile.com
- fashionphile.com
4.4
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In great condition and fashion gives amazing experience and opportunity
In great condition and fashionphile gives great experience and opportunity.
June 8, 2026
Unprompted review
Reply from FASHIONPHILE
Yesenia,
We’re so glad your luxury find arrived in great condition and that FASHIONPHILE provided a positive experience. Thank you for choosing us. We hope to help you find another special piece soon!
More than happy with my purchase
More than happy with my purchase, item was new shipping was fast over all great company I have no complaints, was my first purchase but definitely not my last
June 8, 2026
Unprompted review
Reply from FASHIONPHILE
Ebonie,
We’re so pleased your first FASHIONPHILE purchase was a great one from start to finish. Thank you for placing your trust in us. We’re glad your item arrived quickly and in beautiful condition, and we’d be happy to welcome you back anytime!
Always a good experience with…
Always a good experience with Fashionphile! The scarf I ordered is perfect and matched the posted description.
The item arrived on time and was well packaged. This is the second purchase I've made through Fashionphile.
June 17, 2026
Unprompted review
Reply from FASHIONPHILE
Cathi,
Thank you for your review and for choosing FASHIONPHILE again! We’re delighted to hear your scarf arrived exactly as described and was delivered safely and on time. Thoughtful presentation and accurate descriptions are essential to the FASHIONPHILE experience, and we’re so glad that reflected in your purchase. We look forward to helping you find your next luxury piece!
Exactly as described
Was a little slow to ship, but arrived in exact condition described on website
June 17, 2026
Unprompted review
Reply from FASHIONPHILE
Janel,
Thank you for your feedback. Ground shipping timelines can vary however, we understand the anticipation that comes with waiting for a new piece to arrive. We’re glad your order arrived safely and exactly as described, and we hope you enjoy your luxury find!
Saint Laurent first quality bag
Saint Laurent first quality bag. Love & will come back.
June 16, 2026
Unprompted review
I have been purchasing from…
I have been purchasing from fashionphile as a canadian customer for years now. I needed to return a purchase as it didn’t match the description and of course they won’t give international customers paid postage (even though most big companies do!!) so i paid for the customs and fees to be returned and usps failed to notice their new unit number and wouldn’t deliver it. A notice was left for them, and I tried reaching out to usps but they won’t allow the sender (me) to reschedule delivery. I reached out to fashionphile and they refuse to acknowledge the notice that was left for them stating my item couldn’t be delivered and they won’t reach out usps (even though they’re the only ones allowed to!) to reschedule delivery. so i’ve paid multiple times for this bag to sent to me in canada, including customs! and then returned and essentially just sitting at usps. i’m out almost 2000$ now and no one will respond to my emails. If you’re an international customer BEWARE. bags aren’t always as pictured and their new return address is extremely flawed. customer service is snippy and condescending and useless.
May 26, 2026
Unprompted review
Reply from FASHIONPHILE
We’re sorry to hear about your return experience, especially as a longtime international client. International returns can involve additional carrier, customs, and postage considerations, but we understand how frustrating it is when a package is stalled and the next steps are unclear.
We’d welcome the opportunity to review this further, including the return address, delivery notice, and any follow-up needed with the carrier. Please contact us at info@fashionphile.com with the subject line “Review Response Follow Up” so we can connect with you directly and help work toward a resolution.
SEAMLESS PURCHASE
My delivery did not take long after I placed my order. The purse matched the description that was given by Fashionphile exactly and the leather is great quality.
June 4, 2026
Unprompted review
Reply from FASHIONPHILE
Tam,
We’re pleased to hear your purse arrived promptly and reflected the listing with precision. Thoughtful presentation, accurate details, and quality are central to the FASHIONPHILE experience. We hope you enjoy your new luxury piece!
Great purchase and timely arrival
Great purchase and timely arrival! Will be ordering again.
June 8, 2026
Unprompted review
Reply from FASHIONPHILE
Jade,
Thank you for your review! We're delighted to hear your purchase arrived promptly and met your expectations. We appreciate your support and look forward to helping you find your next luxury find at FASHIONPHILE.
I was really impressed with the quality…
I was really impressed with the quality of bag I received. I felt like the photos were great, and I felt like it was a more than fair price set for the item. It was 0 hassle, I’ve ordered from other consignment sites with previously owned designer pieces and I can truly say this is one of the most well depicted ones I’ve received. I would absolutely order from again.
June 5, 2026
Unprompted review
Reply from FASHIONPHILE
Kaylee,
Thank you for such thoughtful feedback! We’re so glad the photos, pricing, and overall presentation helped you shop with confidence. Accurately representing each piece is something we take great priority in, and we’re happy to hear your bag arrived even better than expected. We’d love to have you shop with FASHIONPHILE again soon!
Always good
As usual, Fashionphile is a great place to shop. You can trust their product descriptions and they have fast shipping. I have a great deal of confidence when shopping here.
June 15, 2026
Unprompted review
Reply from FASHIONPHILE
Cheryl,
We truly appreciate your continued trust in FASHIONPHILE. It means so much to know our descriptions, shipping, and overall shopping experience give you confidence each time you order. We’re grateful to have you coming back and hope you enjoy your latest find!
Great experience!
Bag was in perfect condition. Incredible price too. Great purchase!
June 8, 2026
Unprompted review
Reply from FASHIONPHILE
Patricia,
That’s exactly the kind of find we love for our clients! We’re so glad your bag arrived in perfect condition and at a price that felt just right. Enjoy your new luxury bag, and thank you for shopping with FASHIONPHILE!
Beautiful Purse
The purse is in wonderful shape! Thank you for making the purchase so easy.
June 1, 2026
Unprompted review
Reply from FASHIONPHILE
Rebecca,
We’re so glad your purse arrived in great condition and that the purchase felt effortless. Thank you for choosing FASHIONPHILE. Enjoy your new piece!
Timely and special care with delivery
June 4, 2026
Unprompted review
Lovely items that shipped quickly and…
Lovely items that shipped quickly and in pristine condition
June 14, 2026
Unprompted review
Excellent
Excellent! I can't wait to make my next purchase at fashionphile.
Great quality products and a wonderful customer service.
Highly recommend fashionphile
May 31, 2026
Unprompted review
Reply from FASHIONPHILE
Lula,
We truly appreciate your recommendation! Our Concierge Team works hard to provide thoughtful service alongside the quality pieces our clients love. We’re so glad you had an excellent experience and look forward to helping with your next FASHIONPHILE find.
Best Pre-Loved Fashion Experience
Shipped super fast and bag was exactly as described in excellent condition! Original dust bag was included as well! So happy with my purchase, thank you Fashionphile!
May 29, 2026
Unprompted review
Reply from FASHIONPHILE
Col,
We’re so happy to hear this! Our team takes great care in accurately presenting each piece, so it’s wonderful to know your bag arrived quickly, exactly as described, and with the original dust bag included. Enjoy your beautiful new purchase!
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