Fast Skips Reviews 

1,334
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and appreciated the competitive pricing. Reviewers often praised the helpfulness and friendliness of the staff, both on the phone and the delivery drivers. The service was frequently described as efficient, with many reporting on-time delivery and collection. However, some customers experienced significant dissatisfaction with delivery and collection services, citing delays and missed appointments. A few other people also felt that the pricing was steep for the duration of use, and some encountered issues with additional charges for prohibited items. There were also instances where customers reported difficulties with skip placement and unhelpful or rude drivers.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the first-class quality,... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, politeness, and... See more

Order

People report ambiguous experiences with order, with some finding the ordering process quick and easy with... See more

Price

Customers had ambiguous experiences with price, with many reviewers praising the competitive pricing and ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Made a telephone query to ensure they could deliver on a specific date which they confirmed and I booked online. Later received a call to advise they couldn’t deliver on the date they had previously c... See more

Rated 4 out of 5 stars

Good delivery and pick up service. Not great customer service. Wasn't informed about time Skip would be arriving on the day and no phone number readily available until you get the skip. Rang 2 differe... See more

Rated 3 out of 5 stars

Skip was finally delivered 2 days late first time driver ran out of hours but never contacted us next day should of been here at 7:30 and arrived at 10

Rated 3 out of 5 stars

Skip arrived fine, told would be collected 7 days later, which it wasn’t. I had to chase twice to get it removed 2 days later. Principal problem was I had booked to have drive cleaned ! Long list of t... See more


Company details

  1. Waste Management Service

Information provided by various external sources

Fast Skips is the fastest, easiest, and best-value place to sort out skip hire or man & van collection in the UK. No matter where you are in the UK, you can order waste removal services today that can be with you the very next day.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(1,334)

129 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad communication

Booked holiday to fill it paid for a permit information wasn't passed to skip company skip arrived 2 days late should have gone direct to skip company they were great

June 23, 2025
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Rated 5 out of 5 stars

Great service

Great service, we have used the company several times in the last 12 months and have had no problems either with the on line ordering , the delivery or collection. The operatives have been courteous and helpful every time.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book and came very early in the…

Easy to book and came very early in the morning without any issues. I actually didn't hear them come, just walked out at 6.30am and it was there. The price was a little expensive but most things are in lichfield although they were the cheapest in the area.

June 17, 2025
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Rated 1 out of 5 stars

Skip arrived on time ( that's the 1…

Skip arrived on time ( that's the 1 star) we are now 2 weeks overdue for collection. Skip is blocking my driveway and is now postponing work that should have started well over a week ago. I have called 3 times only to be told they will look into it and get back to me ( no one has returned my calls) I've also sent 3 emails and 2 messages via FB still no reply. I will not use this company again and I will not recommend these to anyone!! Skip is still sitting on my drive and I have no idea when it will be collected.

June 23, 2025
Unprompted review
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Rated 1 out of 5 stars

cheapest is not the best

prices was right ,the trouble i had was phone on the morning they was going to turn up. to say the was not going to turn up till the monday ok it was only 3 days more but i arrange for some one to fill it up as i have ill health so i cancel the skip and look at somewhere else
cheapest is not the best

June 14, 2025
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Rated 1 out of 5 stars

Absolutely rubbish company

Absolutely rubbish company, they delivered the skip earlier that was planned and blocked everything on my driveway, disappointing but we would around it for a week, the week of the hire came and went, looked on their website they state the skips are collected 1-5 days after the week hire, well we are in the fifth day and guess what the skip is still there, I have emailed them numerous times to collect and trying to speak to someone today to find out when it was being collected is a fat waste of time, I just keep getting put to the overflow line and all they can do is to ask an agent to call me back, which surprise surprise they haven’t. So frustrated with this company, I can’t get my bins out, the kids bikes out or even the lawn mower. Yes they were cheaper than other companies but cheaper doesn’t mean better. I will never use this company again and we in the process of doing a full house refurb. Rubbish Rubbish

June 20, 2025
Unprompted review
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Rated 4 out of 5 stars

Early delivery of Skip

I was able to order the skip easily on line, great early delivery, which meant I had a full day on the day of arrival to fill the skip. We could have had the skip for a full week if we needed it, but once it’s full I can ring Fast Skips and they will collect it. We will use Fast Skips again as we know they’re reliable.

June 2, 2025

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