Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... See more
Company replied
Location
Switch locationUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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See what reviewers are saying
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... See more
Company replied
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... See more
Company replied
Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't av... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, United Kingdom
- 01756 798862
4.7
Excellent
156 reviews
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Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful store staff.…
I purchased a shirt online and realised that the size was wrong. It was a click and collect order. The staff member at the Skipton store could not have been more helpful.
July 26, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service
Gemma and the team were super helpful with finding a new top for me. I felt like they couldn’t do enough to help. I will definitely be going back. Thanks
July 11, 2026
Unprompted review
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly
Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't have worried she told me about choices for lengths and ranges of fits then took my choice to a changing room while I further perused the stock. Her colleague also attended and both gave me some good advice about the fit and style on me. I was well looked after by both girls whose names are Bess and Sandie they're a real assett to the firm and I left a very happy customer.
Cheers Bess and Sandie.
June 24, 2026
Unprompted review
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love any fat face orders
Love any fat face orders , arrive quickly well packaged. great quality reasonably priced
June 2, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Came faulty
June 10, 2026
Reply from FatFace - SKIPTON
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Brilliant help from staff at my Skipton…
Brilliant help from staff at my Skipton store for a wedding evening event
May 16, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenient. The staff in the Skipton store are always very nice and helpful.
April 30, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and really helpful staff in my…
Friendly and really helpful staff in my local store, so lucky to shop there!
April 26, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
You get what you deserve and want
Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can not to waste money👍🏼
April 30, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleasant helpful staff
Very pleasant helpful staff. Good sale prices and lots of choice.
April 26, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Spring essentials
Great quality clothing in spring colours, lasts well after plenty of washes . Pretty designs one of my favourite places to shop
April 26, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Bess@Skiptonfatface was really helpful and I felt like I was having a personal shopping experience.💕
April 14, 2026
Unprompted review
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff allow you to browse without…
Staff allow you to browse without interference. Very knowledgeable about their stock . Helpful about sizes etc. Pleasant with customers
March 28, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on the date that was issued…
Delivered on the date that was issued easy to order on line good value for money when I got them on sale
March 20, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Easy ordering
Easy ordering. Not used the collect in shop before but was kept well informed if my parcels journey and straight forward pickup in store.
March 14, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have Purchased many fatface products over the years and the quality is excellent
Purchased many fatface
March 16, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and good fit
Great quality and good fit, delivered quickly to our local Fatface shop. Friendly helpful staff at the shop too.
February 25, 2026
Reply from FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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