Fat Face Wantage is always welcoming and extremely helpful as well as honest. There is a good choice for me and if I'm looking for something in particular the staff will help find it or offer alternat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Faye from fat face in wantage is always really helpful smiling and nothing is too much. My husband finds it hard to find jeans/ trousers that fit him. Faye found some out the back and sourced another... See more
Company replied
Order process was as easy as usual, and normal email communications advised order placed and shipped to store. However, no email arrived advising item delivered to my local store. Then I got an email... See more
Company replied
My local Fatface store in Wantage, always such a pleasure to pop in. The store manager is so lovely, kind and welcoming. The team as a whole are great, nothing is too much trouble, for example if y... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
8 Market Place, OX12 8AB, Wantage, Oxfordshire, United Kingdom
- 01235 771973
4.7
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly staff
Very helpful and friendly staff. But a very poor selection of clothes in size 6. Fortunately the jacket I liked was one of the few items in size 6.
May 11, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face Wantage is the best.
Fat Face Wantage is always welcoming and extremely helpful as well as honest. There is a good choice for me and if I'm looking for something in particular the staff will help find it or offer alternative choices and help order if relevant. Of all the branches I have been to this is the best.
May 8, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - WANTAGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Wantage store
The Wantage shop staff are extremely helpful and friendly. They are a great advertisement for the company and keep me coming back. Thank you.
May 1, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wantage shop staff are the best
Wantage shop staff are the best, so lovely and friendly 👌
A brilliant range of clothing, shop always bright and clean. A happy place to shop 😊
April 26, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience
Always a good experience, helpful informed staff and the clothes are joyful. The shop in Wantage is a gem.
April 4, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face
Fat face
Wantage, Oxfordshire
Very friendly staff found what I wanted and found my size for me.
March 14, 2026
Unprompted review
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Never had a bad product from fat face
Never had a bad product from fat face. Good quality over competitors. Great for every.
January 26, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great shopping experience.
Fat Face provides well made clothes with a range of materials and styles to suit many tastes. The shops are always well cared for, clean and welcoming. The staff are very friendly and helpful.
January 15, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful and do big sizes for men
Faye from fat face in wantage is always really helpful smiling and nothing is too much. My husband finds it hard to find jeans/ trousers that fit him. Faye found some out the back and sourced another pair of trousers too and explained that she would help with any further ordering. Also pet friendly which is fabulous for socialising our puppy. Always made to feel welcome even if just browsing.
January 7, 2026
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very prompt service and repayment and…
Very prompt service and repayment and staff very affable and efficient.
December 27, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery and friendly staff
December 8, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy and quick to order
Easy and quick to order. Very fast delivery. I ordered Sunday and it was delivered the next day to my local store at no extra cost. The staff are always very helpful and welcoming. The collection process is easy and I am always reminded of the returns process if it is needed.
December 8, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
This is a company that know where their products come from and understand the importance of moral and ethical working practices.
Friendly, helpful staff who provide good advice about the products available from FatFace.
The store always looks well presented and inviting.
October 11, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great cotton cardigan in the sale
A great cotton cardigan in the sale. Lovely quality and will go with so many things. I'm very pleased with my purchase
August 30, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothing and friendly shop.
I ordered some palazzo trousers and had them delivered to my local shop. It was a smooth and easy process and I was met with courtesy and friendliness in the shop as usual.
August 16, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Welcoming environment
Welcoming environment. The friendly, polite staff are around and very willing to help but never ‘on your shoulder’ when browsing the store. After I checked out the shop floor I went to the till area to collect my order, that had been delivered. All straight forward - perfect!
August 14, 2025
Reply from FatFace - WANTAGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.