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FatFace - WANTAGE Reviews 

87
•
TrustScore 5 out of 5

4.8

8 Market Place, OX12 8AB Wantage, Oxfordshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I like that there is a regular turnaround of styles and stock. It is expensive but there are good sales and the quality is good. There is a good variety every season. I would like to give a shout-ou... See more

Company replied

Rated 5 out of 5 stars

Faye from fat face in wantage is always really helpful smiling and nothing is too much. My husband finds it hard to find jeans/ trousers that fit him. Faye found some out the back and sourced another... See more

Company replied

Rated 5 out of 5 stars

Already had the duvet and pillow cases and was pleased to see the coordinating fitted sheet and pillow cases too. Ordering was easy as was collection from my local store.

Company replied

Rated 3 out of 5 stars

Order process was as easy as usual, and normal email communications advised order placed and shipped to store. However, no email arrived advising item delivered to my local store. Then I got an email... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8 Market Place, OX12 8AB, Wantage, Oxfordshire, United Kingdom

  • 01235 771973

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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4.8

All reviews

(87)

14,732 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service with a great smile

Excellent service with a great smile

March 1, 2026
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Never had a bad product from fat face

Never had a bad product from fat face. Good quality over competitors. Great for every.

January 26, 2026
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A great shopping experience.

Fat Face provides well made clothes with a range of materials and styles to suit many tastes. The shops are always well cared for, clean and welcoming. The staff are very friendly and helpful.

January 15, 2026
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Really helpful and do big sizes for men

Faye from fat face in wantage is always really helpful smiling and nothing is too much. My husband finds it hard to find jeans/ trousers that fit him. Faye found some out the back and sourced another pair of trousers too and explained that she would help with any further ordering. Also pet friendly which is fabulous for socialising our puppy. Always made to feel welcome even if just browsing.

January 7, 2026
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very prompt service and repayment and…

Very prompt service and repayment and staff very affable and efficient.

December 27, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Delivered on time

Delivered on time

December 6, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy and quick to order

Easy and quick to order. Very fast delivery. I ordered Sunday and it was delivered the next day to my local store at no extra cost. The staff are always very helpful and welcoming. The collection process is easy and I am always reminded of the returns process if it is needed.

December 8, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

This is a company that know where their products come from and understand the importance of moral and ethical working practices.

Friendly, helpful staff who provide good advice about the products available from FatFace.
The store always looks well presented and inviting.

October 11, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A great cotton cardigan in the sale

A great cotton cardigan in the sale. Lovely quality and will go with so many things. I'm very pleased with my purchase

August 30, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely clothing and friendly shop.

I ordered some palazzo trousers and had them delivered to my local shop. It was a smooth and easy process and I was met with courtesy and friendliness in the shop as usual.

August 16, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface in Wantage have the most…

Fatface in Wantage have the most fantastic, friendly, helpful staff. Always enjoy everytime I go in the store. Fully deserve 5 stars

April 3, 2025
Unprompted review
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Reply from FatFace - WANTAGE

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Wantage store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Staff were very helpful about an order…

Staff were very helpful about an order that had not been received. Very polite.

March 27, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE

Rated 5 out of 5 stars

Helpful staff made collection easy.

Friendly and helpful staff made collecting my online order quick and easy. Very pleased with the quality of my purchase.

March 18, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Good service

February 17, 2025
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Reply from FatFace - WANTAGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Item was delivered promptly to my local…

Item was delivered promptly to my local store.

December 4, 2024
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Reply from FatFace - WANTAGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 3 out of 5 stars

Very disappointed by the shop assistant…

Very disappointed by the shop assistant who made it particularly difficult to return an item originally purchased online

November 20, 2024
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Reply from FatFace - WANTAGE

Hello there, thank you for taking the time to leave your review.
I am sorry to hear that you had a difficult time in store. This isn't what we like to hear. I will be sure to follow up with the team to ensure a better experience is received next time.

Thank you, LE

Rated 4 out of 5 stars

Everything was good

Everything was good, however the I had to wait for the jumper.

November 20, 2024
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Reply from FatFace - WANTAGE

Hello Hilary,

Thank you for your review.

So sorry you had to wait for your jumper, but I am pleased to hear that everything in your order was good!

Take care,

CT

Rated 5 out of 5 stars

Great service

Great service, arrived on time and a perfect fit. Good value in the 50% off sale.

August 14, 2024
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Reply from FatFace - WANTAGE

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

My local Fatface store in Wantage

My local Fatface store in Wantage, always such a pleasure to pop in. The store manager is so lovely, kind and welcoming. The team as a whole are great, nothing is too much trouble, for example if you want find another size or order an item.
I have just bought several items in the sale and am looking forward to seeing the A/W collection.

August 25, 2024
Unprompted review
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Reply from FatFace - WANTAGE

Hello Naomi
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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