I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
Quick and easy. Could be better when inputting a code as it generated another selection rather than amending the original which cause more options. And, I imagine it could lead to people failing to se... See more
Tickets purchase was seamless & easily to follow, events clearly outlined for correct selection. Simple steps to create account & access tickets which are also shared by email. Only issue is on downlo... See more
Company details
Written by the company
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Contact info
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom
- fatsoma.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to get the tickets but don’t know…
Easy to get the tickets but don’t know how to refund the extra one but there’s no option to help me
May 18, 2026
Unprompted review
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Clear and intuitive
Clear attractive website with interesting and varied event choices. The site is easy to use, intuitive, even for a pensioner with fairly limited ICT skills.
Tickets were sent through immediately and placed in my online wallet.
May 20, 2026
Unprompted review
really quick and efficent site.
May 19, 2026
Unprompted review
Such a easy and quick process one for…
Such a easy and quick process one for the easiest apps to use great thanks
May 20, 2026
Unprompted review
Ease of use and storage of my tickets.
Ease of use and storage of my tickets.
May 19, 2026
Unprompted review
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Seamless
I booked tickets to see The Karma Effect and it was seamless, easy and I felt very satisfied. All the information about the gig was present and easy to find.
May 18, 2026
Unprompted review
So easy to book and to keep tickets…
So easy to book and to keep tickets handy for gig
May 19, 2026
Unprompted review
The ticket purchase was extremely easy…
The ticket purchase was extremely easy and cheaper than resellers on Ticketmaster!
May 18, 2026
Unprompted review
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very easy and simple to book tickets
very easy and simple to book tickets - also gave an option to put my snapchat link in to connect with people before the event takes place in september!!
May 19, 2026
Unprompted review
The gig was cancelled but still got charged Booking fee
The gig was cancelled. It was still being advertised on the night. I was fooled into booking the gig and turned up. wasted time and money and to add insult to injury could not get a full refund of ticket and booking fee!
May 15, 2026
Unprompted review
Reply from Fatsoma
Hi Seamus,
We're sorry to hear that the gig that you'd bought tickets to was cancelled. Unfortunately when an event is cancelled we're unable to refund our fees.
Just so straight forward purchase for…
Just so straight forward purchase for my 80s daytime Disco tickets, and prompt response afterwards. Can't wait for the disco 👍
May 17, 2026
Unprompted review
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very user friendly interface
very user friendly interface, used service without any hassle.
May 18, 2026
Unprompted review
Easy to sign up
May 18, 2026
Unprompted review
Quick and simple to book
May 17, 2026
Unprompted review
Easy to use and affordable prices
May 18, 2026
Unprompted review
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It was a easy process and explained…
It was a easy process and explained well ,been a while since something was that straight forward online ,so we'll dine easy process for me cheers
May 19, 2026
Unprompted review
Quick & easy
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
May 16, 2026
Unprompted review
The app is ok… but it’s another app…
The app is ok… but it’s another app that you have to download to access to one event. It’s starting to be annoying.
May 18, 2026
Unprompted review
Reply from Fatsoma
Hi Audrey, All tickets are emailed to you as soon as you finish your purchase. You do not need to download the app to access your tickets.
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