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Rated 2 out of 5 stars

Maybe they will pay you, but they keep at least half of what you earn, although you're the one working. They're taking advantage of you and you should boycott them until they give you what you deserve... See more

Company replied

Rated 3 out of 5 stars

Seems like an ok app if you don't mind slaving over surveys and waiting for what seems like eons before even reaching the $5 threshold. Why do this when other survey sites have shorter thresholds u ca... See more

Rated 4 out of 5 stars

This app used to payout instantly with no issues but now with this new system of verifying your phone number makes it harder. One of my referral had the same issue now when I'm ready its telling m... See more

Company replied

Rated 2 out of 5 stars

I was happy at first with feature points , until after such hard work of answering surveys, when it was time for me to cash out I was told my payment will be out after 90 days !what a scarm , and I sh... See more

Company replied

Company details

  1. Internet Marketing Service

About FeaturePoints

Written by the company

FeaturePoints - a rewards platform since 2012.
Over $5.9 million rewarded.

Earn on web and mobile with surveys, playing games, instant win contests and sharing with friends!

Absolute top referral program, share and earn up to 50% for all your friends earnings!
Redeem for Gift Cards, Bitcoin and PayPal.

Sign up Free

Contact info

3.0

Average

TrustScore 3 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bad experience

I was happy at first with feature points , until after such hard work of answering surveys, when it was time for me to cash out I was told my payment will be out after 90 days !what a scarm , and I should continue answering surveys while I wait for my pay out as.i really lost hope on this app .I am leaving it , I advice u to do the same

January 21, 2023
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Hello Madisa, thank you for your review. We do offer instant payout for those who confirm their account via SMS. If you do not confirm your account you will have to wait for the payout unfortunately.

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Rated 1 out of 5 stars

VERY BAD

THIS IS THE MOST SCAMMIEST SCAMMIER SCAMMER WEBSITE EVER IT PROMISES YOU THEY ARE PAYING BUT IN REALITY THEY ARE NOT PAYING ANYMORE I REDEEMED THE BITCOIN 10$ BUT AFTER A FEW DAYS WAITING THEY DECLINED MY FU*IN REWARD AND STEAL MY POINTS BEFORE IT WAS 6.2K POINTS NOW AFTER THEY DECLINED IT IT WAS 5.9K PLEASE DONT USE THIS WEBSITE EVER AGAIN VERY BAD VERY BAD WASTE OF TIME

January 4, 2023
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Hi. We're sorry you had an issue redeeming your reward. Please contact support through the app, and we'll be able to help.

Rated 4 out of 5 stars

This app used to pay instantlyntly with…

This app used to payout instantly with no issues but now with this new system of verifying your phone number makes it harder. One of my referral had the same issue now when I'm ready its telling me my phone# is not valid. I reach out to their support system which took 3 days to respond did what they said even sent them 3 screenshots of the issue and it's basically a week now with no response. So apparently, I won't be able to cash out the points that I've worked so hard for. When the issue is fixed I'll change my review.

Review UPDATED
Shortly after I wrote the above review I received an email that my account has been verified. I have redeemed my points. That's the feature point I know so I up my rating. Sadly it had to reach this far before someone could act on my behalf.
Please fix the issue of the phone number can't be verified.

November 23, 2022
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for leaving your review and we are happy that we were able to resolve your issue and improve our service.

Rated 2 out of 5 stars

Update Sep 2022 4* to 2*

** update September 2022 - I still stand by the below review but I need to give you guys an update, having reached out to FeaturePoints and they responded I feel the need to update further as I below the below to be really unfair.

So I reached $5 reward, cashed it out within 2 minutes I thought “geez got a new paypal address” so I update on the system, they verify it, sending me an email to confirm.
So 72 hours later I get an email to say reward on PayPal, checked it’s not, so I email FeaturePoints as they don’t have a Live Chat function. They say because I cashed out under the old paypal it went there.

So my issue is:
1) when you cash out there should be a pop up saying “do you confirm you’re email address as xxxxx this doesn’t happen

2) 72 hours passed until reward paid out which is no issue but the information captured was not correct

3) I emailed them straight away to advise issue, but they didn’t respond until paid out. There really should be a live chat function or something to prevent this from happening.

4) as a good client I would expect they would of given a compassion payment without predijice to me, but nothing other than standard template responses.

*** if FeaturePoints wish to contact me I am willing to review this review just don’t think I could of done anything different. ***

This is an ok points reward app, I have cashed out x3 rewards now $5 $5 $10 all received within 2-3 working days, which is fine.

My biggest bug bare is the length of time it goes into pending, I don’t see any other survey site so this, once completed you’re rewarded with the points officially, @ FeaturePoints it goes into pending for 6-84 days is the lowest / max I have encountered.

They really need to take a good look into this or advice why this is done, but it’s nice once it finally does credit as you end up potentially with a lump sum of points which you can cash out. If you are patient an don’t mind a small wait then this is a good survey site. This is an ok points reward app, I have cashed out x3 rewards now $5 $5 $10 all received within 2-3 working days, which is fine.

My biggest bug bare is the length of time it goes into pending, I don’t see any other survey site so this, once completed you’re rewarded with the points officially, @ FeaturePoints it goes into pending for 6-84 days is the lowest / max I have encountered.

They really need to take a good look into this or advice why this is done, but it’s nice once it finally does credit as you end up potentially with a lump sum of points which you can cash out. If you are patient an don’t mind a small wait then this is a good survey site.

August 22, 2022
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thank you for your review. We appreciate you taking the time to write it! We would love to make the payouts faster and are working on solutions to reduce the wait times, it should be released soon. We also keep adding more ways for our users to earn.

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Rated 1 out of 5 stars

I get the message that the survey is…

I get the message that the survey is not for you after completing 2/3rd of surveys

July 13, 2022
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Hi Jyotsana, unfortunately this is how surveys work, you have to answer some questions and sometimes if you are not a match for the survey you won't be allowed to continue with the survey and have to move on to another one. We do pay a small fee for when that happens most of the time though. We hope you will try other surveys that will match for you.

Rated 2 out of 5 stars

Maybe they will pay you

Maybe they will pay you, but they keep at least half of what you earn, although you're the one working. They're taking advantage of you and you should boycott them until they give you what you deserve (they don't tell you how much they keep for themselves because otherwise nobody would use them). And it's the same for all the rewarding apps. They are taking advantage of you. DON'T be their slave, and stop using them.

April 13, 2022
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. We are sorry you feel this way. We have been paying out our users since 2012. We're working hard to make sure our users are happy and rewarded.

Rated 3 out of 5 stars

takes to long to reach a threshold

Seems like an ok app if you don't mind slaving over surveys and waiting for what seems like eons before even reaching the $5 threshold. Why do this when other survey sites have shorter thresholds u can reach. So while not a scam, it takes forever.

January 1, 2022
Unprompted review
Rated 1 out of 5 stars

it is a scam website and all the…

it is a scam website and all the positive reviews are fake so don't waste your time on this website.

November 18, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. We don't solicit reviews on Trustpilot, so all reviews are from genuine users. FeaturePoints has been running since 2012, and we've paid nearly $6,000,000 in rewards to our users. If you have any questions or require assistance, please visit featurepoints.com/help.

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Rated 1 out of 5 stars

Suddenly didn’t want to pay me my…

Suddenly didn’t want to pay me my reward after using the app for years - it’s been well over 6 months since I put in for the reward and all I get are excuses over a whole five dollars - would not trust them again

October 23, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Our apologies for your issue. In order to investigate this further, you’ll need to Sign in to your account and visit https://featurepoints.com/help. Please contact us and include the link to your TrustPilot review.
Best Regards

Rated 1 out of 5 stars

Watch out: all the positive reviews are fake / the site owner writes these reviews themselves!

Watch out: all the positive reviews are fake / I'm sure the site owner writes these reviews themselves (very suspicious that all people who left a good review only have 1 made review in their account...) I bet once all negative reviews are in majority, they start writing tons of positive reviews again so the average review gets back to 'overall good' again.

Trustpilot needs to delete all these fake reviews!

I completed roundabout 15 surveys (which is only worth 5 euro's, which is a very low reward and not worth of your time anyway!) so only because of that I wouldn't reccommend this site (other survey sites easily reward the double!) but even more important is that all points are pending. And looking at other people's reviews, they stay pending forever. So you can never redeem them.

But actually I'm more angry at another site (who made a list of trustworthy recommended survey sites...) because that's why I thought this was a legit site in the first place, because it was listed as legit. Well it's not!

August 22, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. We don't solicit reviews on Trustpilot, so all reviews are from genuine users. FeaturePoints has been running since 2012, and we've paid nearly $6,000,000 in rewards to our users.
If you have any questions or require assistance, please visit featurepoints.com/help.

Rated 1 out of 5 stars

Useless app No survey available

July 7, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. Not all countries will have surveys available.
FeaturePoints has been running since 2012, and we've paid nearly $6,000,000 in rewards to our users.
If you have any questions or require assistance, please visit featurepoints.com/help.

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Rated 1 out of 5 stars

Feature points is a nightmare

June 17, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. We don't solicit reviews on Trustpilot, so all reviews are from genuine users. FeaturePoints has been running since 2012, and we've paid nearly $6,000,000 in rewards to our users.
If you have any questions or require assistance, please visit featurepoints.com/help.

Rated 1 out of 5 stars

Scam app don't waste your time.

Scam app don't waste your time.
I can't receive any points after completing all surveys.fake

May 21, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. We don't solicit reviews on Trustpilot, so all reviews are from genuine users. FeaturePoints has been running since 2012, and we've paid nearly $6,000,000 in rewards to our users.
If you have any questions or require assistance, please visit featurepoints.com/help.

Rated 1 out of 5 stars

Fraudulent site all points are pending

April 24, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Thanks for your review. We don't solicit reviews on Trustpilot, so all reviews are from genuine users. FeaturePoints has been running since 2012, and we've paid nearly $6,000,000 in rewards to our users.
If you have any questions or require assistance, please visit featurepoints.com/help.

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Rated 5 out of 5 stars

Best app ever

Best app ever I redeemed a PS and google play voucher and it worked when I have time I use this.
You get paid for playing maes for 30 seconds

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

Complete scam its been two weeks and 6…

Complete scam its been two weeks and 6 plus friend invites and I'm only at 60 points. They promise 50 percent of every survey your referral Completes but never follow through. Scam.

February 11, 2021
Unprompted review
FeaturePoints logo

Reply from FeaturePoints

Our apologies for your issue. In order to investigate this further, you’ll need to visit http://featurepoints.com/help. Please contact us and include the link to your TrustPilot review.
Best Regards

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