Feedbird Reviews 841

If I could give zero stars, I would.

We signed up to Feedbird expecting professional, business-ready marketing content based on their reviews and marketing claims of creating “premium” content. What we received instead was content so embarrassingly poor, it was not just unusable - it was genuinely reputation-destroying from a brand perspective.

Across multiple batches, the videos showed a complete failure to understand or follow even basic direction. The tone, visuals, messaging and music were repeatedly mismatched and at times inappropriate. Content intended to communicate serious emotional female topics (eg. A woman going through a divorce) was paired with a male actor and happy music. Another video which is about the devastating impact of the menopause on a woman’s self image, shows a woman looking in the mirror and being very pleased with herself, smiling with satisfaction at her own reflection. Another video about heartbreak is paired with lyrics of Christ Our Lord.

We remained extremely patient throughout the processand sent guidance after guidance with very specific instructions including the script, the setting, the music, the text, the actors. Yet with every batch of videos they sent, our horror continued at the shocking lack of understanding of what we needed (which was very basic) - made even worse by the poor level of creative judgement.

The amount of time we spent trying to correct Feedbird’s output became completely disproportionate to the value of the service. The final result: not a single piece of content that we could use in our business marketing without risking credibility or reputational damage.

When we raised this formally and requested a refund, it was refused under “non-refundable services”, despite the fact the content delivered failed to meet a basic professional standard and was completely unusable.

For any business considering using this service: be very cautious. If you are relying on high-quality, brand-safe marketing content, you should be aware that this was absolutely not our experience.

A deeply frustrating and extremely disappointing experience that cost us time, energy and money.

Feedbird and their staff have been very creative with producing 1st class posts for our social media accounts. They work closely with us to get each post right with multiple revisions. We boost many to paid ads that have been successful in attracting regular leads and getting demos scheduled. Feedbird is an instrumental part of our marketing strategy.

Heading in our second month working with Feedbird and it’s been an easy process. Great quality of work and follow through. I look forward to working with them for many years to come

I’ve been working with Feedbird for a couple of years and really enjoyed the service. I’ve used for social media posting and emails and have been very pleased with the work and how easy it is to plan, review and schedule post and emails. Definitely recommend!

I have used feedbird for couple of months now, it took some time to get to the wrote add that I needed but now I have a creative team that really gets it and it’s such a breeze of air not to have to think anymore about content. Mina, my account manager has been very responsive and prompt to fix any enquiries I had. Love my feedbird team!

The systems they have in place are fantastic and they have produced our content on time with almost zero input on our end. I would recommend.

Takes some time for creators to catch up to your voice, but pretty reliable after that. Happy with the content and customer service for the price you pay.

Feedbird is a good social media content service for agencies. Some of the accounts under management have posts that have come out very well, while some others are low quality. You may see inconsistent quality across different client accounts. The scheduling and posting is reliable and easy to setup. The painful part is getting clients to review, approve, or request revisions if you are white labeling. You either act as a middle party or grant your client access to the Airtable to review the content, approve, etc. Problem is, only two users can have edit access to the Airtable. This can be very limiting when multiple people are involved in the content planning and approval process. Overall, the majority of the content is approved by our clients and we continue to offer Feedbird's social media services as a white label offering. If you are not yet offering social media services and you run an agency, Feedbird is worth trying.

Very simple process overall.

Such great content generated and the processes are so clear and easy!

Great service for keeping great polished content consistent for any small to medium sized business owner. The follow up and approval system is great and the communication has been a wonderful experience. Highly recommended for entrepreneurs on the go!

Excellent, timely HUMAN customer service!

Feedbird has been super easy to work with, but also fast. Being a small busines owner without any employees, Feedbird has really help take some off my plate, freeing up time to work on other things that are needed.

My experience with Feedbird has been very positive. As a founder juggling multiple priorities, having a social media manager that is structured, responsive, and execution-focused made a noticeable difference.

The Feedbird team took the time to understand my brand, goals, and audience rather than applying a generic strategy. Communication was clear and consistent, timelines were respected, and feedback was incorporated quickly. I appreciated that they didn’t just post content, but focused on alignment with brand voice, aesthetics, and long-term growth.

What stood out most was the organization and ease of the process. From onboarding to content delivery, everything felt streamlined, which removed a lot of mental load from my plate. This allowed me to focus more on strategy and business development while still maintaining an active and professional social media presence.

Overall, Feedbird is a strong option for founders or small teams who want reliable social media support without having to micromanage every detail.

Great service! Recommend it

We discovered Feedbird from instagram and have been using them for a few months now and we are really happy how focused and professional they have been with our Brand.

From post creation to approval the service was easy to follow and is now saving me valuable time to focus on other areas of my business, knowing my social media is being taken care of...

Thank you Feedbird

Hello, I have been working with this company for a couple of months. The customer service is great, my strategy calls with Heather are very helpful. I recommend their services

Jana my account manager has been excellent. They delivered quality posts every month. The revisions were quick and correct. My social media accounts look amazing now.