booked short notice to go to a funeral in ireland as i was 36 weeks pregnant I couldnt fly so looked at ferries. cheapest crossing by far and i was fed twice on both journeys (unexpectadly) staff were... See more
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See what reviewers are saying
Booking process fine - but for some mysterious reason when it came to payment, site decided it wanted additional verification of my credit card (Why??) and then required new username and passwords whi... See more
Company replied
The booking process is unduly complicated, e.g. putting in a time when there is only one ferry a day and you have no choice. Charging 2.5% for processing a debit or credit card is now illegal and I... See more
We had not decided when to return from France and when we did, it was literally just a click away. All the ferries, all the possible crossings times and all the prices. We turned up at Le Harve with... See more
Company details
Contact info
2-3 Three Rivers Business Centre, Felixstowe Road, IP10 0BF, Ipswich, United Kingdom
- ferries.co.uk
Outstanding
Really easy to access, book and all done
Great experience
November 21, 2013
Unprompted review
Easy as falling of a log.
Quick and easy directions, clear layout and simple instructions.
November 19, 2013
Unprompted review
Making the booking easy
I needed to book a return trip to NI from Scotland to visit students. The process was easy and clear. Information was presented clearly. I had to question why when last year I left it to the college to book my tickets they managed to book the wrong way eg the booked me to travel outward from NI
November 4, 2013
Unprompted review
streamline navigation
Easy to follow online booking with ease, you should try it for your self.
Peter
November 3, 2013
Unprompted review
very easy to get a ticket from ferries.co.uk !
this website is very convenient, clear and helpful for choosing which ferryline to travel from France to Uk ; try it, you will not be disappointed !
October 31, 2013
Unprompted review
Best price available to me this morning
Not only was it the best price it was very easy to book, only problem was i was booking this for my husband to return from France the booking came through as me as the main passenger. may be you have to adjust booking for to ask who is travelling not just the age.
Thankfully after one simple phone call this was rectified!
October 14, 2013
Unprompted review
It could have been easier.
It was only when I reached the payment stage that I was told there would be a charge for credit card payments. I then had to go and fetch my debit card and begin again.
October 10, 2013
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Debit card charge
I was disgusted when I was charged 3% for using my business debit card please explain !.
M P Buxton
October 10, 2013
Unprompted review
Reply from Ferries.co.uk
Hi Malcolm,
Thank you for getting in touch. We can confirm we apply a 3% handling fee to transactions paid using a commercial/business card. This is to cover ourselves against the costs we incur from the bank.
All of our handling fees are displayed prior to committing to a purchase. Please note we do not apply any handling fees to personal debit cards.
Kind regards,
Ferries.co.uk support team
Getting round from the Desk
Can enjoy our holiday knowing everything has been done
October 10, 2013
Unprompted review
Better than Blue Star!
Multiple attempts to buy tickets from Blue Star Ferries, Greece but their site could never complete the booking. Thankfully simple process with Ferries.co.uk and journey went without problem , thank you!
October 8, 2013
Unprompted review
In general was a good experience
It was a good experience, but I was an able to place my luggage in a suitable place! I had to leave behind some seats, also the variety of the food is not much, specially for the vegetarians and the ones in a diet.
October 5, 2013
Unprompted review
Easy to use site
The site is straightforward to use and displays the information you need quickly and an easily readable form.
October 1, 2013
Unprompted review
So quick easy& efficient on line - who needs to weighed down by tickets?
We had not decided when to return from France and when we did, it was literally just a click away. All the ferries, all the possible crossings times and all the prices. We turned up at Le Harve with just a reference number, to be met by a happy and helpful young girl in the ticket office - no worries - no problems!
September 20, 2013
Unprompted review
Ferry cancelled ...train fars lost ..had to drive and park at extra cost ...not good
Informed by Condor ferries night before sailing that Weymouth ferry cancelled and going much later.
Had to drive to Poole at extra cost, park at cost of £42. Lost all rail fares.
Not impressed.
September 17, 2013
Unprompted review
Reply from Ferries.co.uk
Hi Les,
Thank you for your comments however please note this page has been set up regarding reviews on the Ferries.co.uk website (the site you used to make your booking). We hope you found our website helpful and easy to use?
With regards to the disruption with Condor Ferries we advise you email customer.services@directferries.com so our Customer Service team can register a complaint with Condor on your behalf.
Kind regards,
Ferries.co.uk support team.
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