Feu Vert Reviews 

7,331
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Needing two tyres I checked Feu Vert in La Rochelle's website and after some time faffing around I found what I needed and placed them into my 'basket'. I then followed the instructions to book a... See more

Company replied

Rated 5 out of 5 stars

We arrived here with our car on a low loader, 2 flat tires after a small accident. The team were friendly and polite, and fitted the job in as an emergency, in between their pre booked work. At som... See more

Company replied

Rated 4 out of 5 stars

The staff are always pleasant and welcoming. I always use Feu Vert for my car maintenance.

Company replied

Rated 5 out of 5 stars

Great company had few works done to my car change of oil 4new tyres great service happy and very efficient staff keep up the good quality service you offer. And thanks to the working team many thanks... See more

Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Machine Shop

Information provided by various external sources

Depuis plus de 45 ans, Feu Vert garantit aux automobilistes un entretien et des équipements de qualité au meilleur prix. Alors rendez-vous dans le centre le plus proche de chez vous ou retrouvez tout l’univers de Feu Vert, 24h/24, sur le site d’achat en ligne de pneus, accessoires auto et pièces techniques. Feu Vert, la patte de l'expert. 9 clients sur 10 recommandent Feu Vert.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(7,331)

2,659 reviews in the last 12 months

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Rated 5 out of 5 stars

Good communication and friendly service…

Good communication and friendly service for my revision.

September 29, 2026
Unprompted review
Feu Vert logo

Reply from Feu Vert

Hello,

Friendly service paired with clear communication - that's the foundation of a successful revision. Knowing our team delivered both during your visit is great to hear.

The Feu Vert Team

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Rated 4 out of 5 stars

Great service.

The staff are always pleasant and welcoming.
I always use Feu Vert for my car maintenance.

October 9, 2026
Unprompted review
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Reply from Feu Vert

Hello Richard,

Loyalty like yours is what keeps our teams motivated every day. Knowing you trust us with your car maintenance means a lot, and we're glad our staff make each visit a pleasant experience. We look forward to welcoming you back at your next service.

The Feu Vert Team

Rated 5 out of 5 stars

Super!

Super! Merci.

October 9, 2026
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour Timothy,

Super, ça fait plaisir ! Merci d'avoir pris le temps de laisser ce mot.

L'équipe Feu Vert

Rated 5 out of 5 stars

service impeccable

March 10, 2026
Unprompted review
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Reply from Feu Vert

Bonjour,

Un service impeccable, c'est le résultat d'une équipe attentive et d'un travail bien fait. Votre confiance nous encourage à maintenir ce niveau d'exigence au quotidien.

L'équipe Feu Vert

Rated 5 out of 5 stars

bon conseil rapidite en intervention

bon conseil rapidite en intervention

January 10, 2026
Unprompted review
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Reply from Feu Vert

Bonjour,

Des conseils clairs et une prise en charge efficace, c'est exactement ce qu'on vise à chaque passage. Votre retour nous conforte dans notre approche : être à l'écoute et agir vite. On reste mobilisés pour vous accompagner sur la durée.

L'équipe Feu Vert

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Rated 5 out of 5 stars

Excellent service

Excellent service

September 22, 2026
Unprompted review
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Reply from Feu Vert

Bonjour Gérard,

Un service qui tient ses promesses, c'est toujours une satisfaction partagée. Merci d'avoir pris le temps de nous faire ce retour, il compte beaucoup pour nos équipes.

L'équipe Feu Vert

Rated 5 out of 5 stars

The team in Guéret made it easy

The team in Guéret made it easy for me despite my limited french.
I will be back for more tyres soon.

September 17, 2026
Unprompted review
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Reply from Feu Vert

Hello,

A warm welcome despite the language barrier - that's exactly the kind of service our Guéret team takes pride in. Thank you for trusting us with your vehicle, and we look forward to seeing you again when it's time for your next set of tyres.

L'équipe Feu Vert

Rated 1 out of 5 stars

Completely Useless.

Needing two tyres I checked Feu Vert in La Rochelle's website and after some time faffing around I found what I needed and placed them into my 'basket'.
I then followed the instructions to book a visit and dutifully filled in the form.
After checking the UK box for my phone number the website flatly refused to accept my number as 'valid' despite it being correct with either +44 and the zero omitted or my full UK number, so I was unable to give this outfit £300 for the service I needed.
To make matters worse I am now being bombarded with emails demanding I complete my purchase! Nil points.
I then drove into Speedy and new tyres fitted in less than 50 minutes.
Utterly ridiculous.

September 15, 2026
Unprompted review
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Reply from Feu Vert

Hello,

We sincerely apologize for the technical difficulties you encountered with our online booking system. We understand your frustration at being unable to complete your purchase despite your efforts. We've noted this problem and remain committed to improving our digital experience.

If you wish to give us another opportunity in the future, our team is available at https://aide.feuvert.fr/hc/fr

The Feu Vert Team

Rated 1 out of 5 stars

Sell tires they have not

I commanded two Hankook discount tires on their website. The tires were "available". I paid for them. But after 2 days. they call me to tell the tire weren't available at the command time! In fact, the website is not reliable at all!

August 4, 2026
Unprompted review
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Reply from Feu Vert

Bonjour David,

Nous vous remercions d'avoir pris le temps de partager votre expérience.

Nous sommes sincèrement désolés d'apprendre que les pneumatiques indiqués comme disponibles sur notre site ne l'étaient finalement plus au moment du traitement de votre commande.

Nous comprenons parfaitement votre déception et regrettons cette situation ainsi que la gêne occasionnée. Votre retour est pris en compte et sera transmis aux équipes concernées afin de contribuer à l'amélioration de la fiabilité des informations de disponibilité affichées sur notre site.

Nous vous présentons une nouvelle fois nos excuses pour ce désagrément.

Bien cordialement,

Service Clients Feu Vert

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Rated 5 out of 5 stars

Excellent service

I would not go anywhere else. Value for money and very nice, helpful staff.
Thank you guys in Torrevieja. 10/10

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

FEU VERT COGOLIN

FEU VERT COGOLIN:
À Fuir ! / avoid them ( English below) !
Mon experience:
Ils changent les amortisseur, suite à un bruit dans la direction; facturent 800€… mais le bruit continue!
À Toulon, chez l’importateur BYMYCAR, on me dit que ce qui était nécessaire (= la couronne de direction) n’a pas été changée et que changer les amortisseurs dans ce cas, ne sert à rien.
Donc feu Vert Cogolin m’a facturé CHF 800€… pour une réparation pas nécessaire!

Très facile, visiblement, d’arnaquer une femme dans ce garage de Cogolin, (juste avant GRAND FRAIS).

FEU VERT COGOLIN: Avoid them! / Don't trust them!
My experience:
They replaced the shock absorbers after a noise in the steering; they charged €800… but the noise persists! In Toulon, at the BYMYCAR importer, they told me that what was needed (= the steering ring) wasn't replaced and that changing the shock absorbers in this case is pointless. It's clearly very easy to rip off a woman at this garage in Cogolin (just before GRAND FRAIS).

September 25, 2025
Unprompted review
Rated 3 out of 5 stars

Strong suction for its size

Strong suction for its size. Easy to use and store but run out of battery pretty fast. Battery life could be better

March 19, 2026
Unprompted review
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Reply from Feu Vert

Hello Patrick,
We’re sorry to hear that the battery life did not meet your expectations. We’re glad that you found the product easy to use and effective in terms of suction, but we understand how important longer battery performance is for a better experience.
Your feedback is valuable and will be taken into account to help us improve our products.
Best regards,
Feu Vert Customer Service

Rated 1 out of 5 stars

Buyer beware

They ask if you want a receipt which is a ruse to reduce returns because they refuse to accept returns without one, even if you have the card receipt. Not to be trusted.

January 31, 2026
Unprompted review
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Reply from Feu Vert

Hello Mr. Gordon,
We are sorry to read about your experience and regret the dissatisfaction you describe.
Please note that our return policy requires proof of purchase in order to process a return, which is why the receipt is usually requested. We understand that this situation may have been frustrating and apologize if this was not clearly explained at the time of purchase.
Your feedback has been noted and will be shared with the team to help improve the clarity of the information provided to our customers.
Kind regards,
Feu Vert Customer Service

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Rated 1 out of 5 stars

Ordered 4 winter tyres

Ordered 4 winter tyres. Put my winter wheels on to drive down. Get told the tyres I’ve ordered weren’t available so they’ve ordered 150e more expensive ones… and I had already had 650e worth! No ability to take time off work so I had to go ahead… get a call and they have rounded my wheel nuts with the wrong socket in the windy gun. A known issue with ford wheel nuts if you don’t loosen them first manually. Presented it as my fault and took no responsibility. Managed to get a refund but have to sort my wheels and nuts myself now… and take another half day off work. Will never use again

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Never again we go there

With the ordering of the tyres, in the garage of Cogolin, it went wrong. No tyres were ordered and the order was lost. They should call us in 3-days, but nothing.
Very unpolite people helping you. When they don’t know, they start helping another client and leave you behind. They laugh about you in your face. I have totally no confidence in the work they did. Never go back again. It took more than 1 hour to change 2 tyres, very bad company, all arrogant

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

FEU VERT Portugal


FEU VERT Portugal – Aveiro
I went in just for an oil change and ended up with the car overheating when I got home. They checked it and apparently broke a part themselves. I left the car there so they could replace the part they had damaged. The result? Over a month without a car, more than €1000 spent, and now the car doesn't even start on the first try.
I don’t usually leave reviews, but this was just too much. They never answered my calls — I had to drive there repeatedly for a whole month just to be told it still wasn’t ready

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Total legends...just brilliant t

Brilliant garage....turned up in my Defender...needed some help ...they could not have been more helpful...sorted everything straight away...total legends....100% recommend Bon merci

April 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Unbelievable

Went there for a “vidange”, booked a RDV online. After inputting the licence plate number, I was suggested to do a “recharge clim” which was on promotion. Thought to myself why not, even tho the air-con on my car worked very well. 2 days before “vidange” air con was still very strong. On the day of vidange Fert Vert said it’s not the right model I have paid (why would their website suggest me to add this then?!) Ok we agreed to leave it since my air-con was still working very strong. However the next time I drive, the air-con doesn’t work anymore, not even a tiny drop of cold air. Unbelievable.

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

My mother has just moved back too…

My mother has just moved back too England for health issues after 30 years in Spain
We have given he car away to a friend of 20 years as a present for looking after her
After 3 months cam belt has snapped and killing the engine. They have charged her to replace it. I TPMS sensor was broke. They charged her to change all 4 I’ve worked in the car trade since 1973
They people are unscrupulous and deserve what ever God punishment is when they meet their maker Taking advantage of old people are as bad as pond life

Stay clever of these unscrupulous people

August 22, 2024
Unprompted review
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Reply from Feu Vert

Bonjour Monsieur
Nous vous remercions d'avoir rédigé un avis sur notre centre. Nous sommes sincèrement navrés d'apprendre cette situation.
Soyez certain que ce que vous nous décrivez n'est pas représentatif de la qualité d'accueil et de service que nous souhaitons offrir à nos clients.
Nous vous renouvelons nos excuses et nous vous souhaitons une bonne journée.
L'équipe centre Feu Vert

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