Fidler & Pepper helped lay everything out crystal clear from day dot.. Everything made simple and nothing was too much to ask from our handler, Mawgan Buckland. I was made to feel at ease all the way... See more
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Review summary
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What can i say - these guys have been amazing over what has been a long & very stressful 2 years!! Penny is awesome - helpful supportive knowledgable & very calming. They are responsive & efficient.... See more
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We are very happy with the service provided by Fidler & Pepper. Our remortgage went smoothly thanks to Melissa Fletcher and her assistant Marie Hickling. They were professional, helpful, and kept us i... See more
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Had such a brilliant experience with Fidler and Pepper. Was supported by Penny Gribbins and Annie Castledine who saw the process of our remortgage and paying off our Help to Buy Equity loan through. E... See more
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Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Fantastic service from start to finish
Fantastic service from start to finish. Our solicitor was proactive, always chasing things up and keeping us updated. We felt she genuinely cared about us and our case, which made a huge difference. Professional, responsive, and a pleasure to deal with. Highly recommended. Thank you Sharnar and Mel.
June 12, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Claire.
We’re delighted to hear that you received fantastic service from start to finish. It’s great to know that Sharnar and Mel were proactive, kept you updated throughout and made such a positive difference to your experience.
We’re especially pleased that you felt genuinely supported and cared for during your matter. Providing a professional, responsive and personal service is something we pride ourselves on, and your kind comments will mean a great deal to both Sharnar and Mel.
Thank you for your recommendation and for taking the time to share your experience.
Kind regards,
Fidler & Pepper Lawyers
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Completed on my first house yesterday
Completed on my first house yesterday. With the experience being completely new to me and doing it alone it was a tad daunting but Fidler & Pepper have been amazing from start to finish. I’ve been updated throughout the whole process, responses to my questions were quick. Never throughout the process have we been waiting on Fidler & Pepper, Sam & Phoebe have been extremely efficient with their work.
Thank you all for your assistance, wouldn’t hesitate to refer to Fidler & Pepper
June 22, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Emily.
Congratulations on completing the purchase of your first home!
We’re delighted to hear that, despite the process being completely new and understandably daunting, you felt supported throughout from start to finish. It’s great to know that you were kept updated at every stage, received prompt responses to your questions and found the whole experience positive and reassuring.
Sam and Phoebe will be especially pleased to hear your kind comments about their efficiency and dedication. Knowing that you never felt held up by us is exactly the level of service we strive to provide.
Thank you for your recommendation and for trusting us with such an important milestone.
With sincere thanks,
Fidler & Pepper Lawyers
Fast process
Thanks Sam and Phoebe for making our property purchase process so fast and smooth. Would absolutely recommend.
June 20, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Sher.
We’re delighted to hear that Sam and Phoebe helped make your property purchase such a fast and smooth experience. It’s great to know that their support and efficiency contributed to a positive journey for you.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by Sam, Phoebe and the wider team.
With sincere thanks,
Fidler & Pepper Lawyers
I have had a smooth and seamless…
I have had a smooth and seamless remortgage completion experience with Fiddler & Pepper Solicitors. Felicity Shaw and Melanie has been very prompt with sharing all the necessary information clarifying our queries clearly. Everything went very smoothly. Thank you so much both of you.
June 5, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Ramakrishna.
We’re delighted to hear that your remortgage was completed smoothly and seamlessly. It’s great to know that Felicity Shaw and Melanie Lawson were prompt in providing information, answered your queries clearly and helped make the entire process straightforward and stress free.
Your kind comments will mean a great deal to both Felicity and Melanie, and we truly appreciate you taking the time to share your experience.
With sincere thanks,
Fidler & Pepper
Outstanding service
Outstanding service from start to finish. The App was really easy to use and if you need any help just pick up the phone or message them and they will get straight back to you. This will be our 4th house move and Fidler and Pepper have been the best by far. Can't recommend enough.
June 18, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Chris.
We’re delighted to hear that you received outstanding service from start to finish and that you found the app so easy to use. It’s great to know that whenever you needed assistance, the team were quick to respond and provide the support you needed.
To hear that this was your fourth house move and that Fidler & Pepper have been the best experience by far is especially rewarding. Your recommendation means a great deal to us.
Thank you for taking the time to share your feedback.
With sincere thanks,
Fidler & Pepper Lawyers
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Excellent service, the app is great!
Excellent service can’t recommend enough, Bethany took my house purchase on halfway through the process due issues with my previous solicitor. Everything was easy to understand and I was really pleased with the communication throughout the process. Particularly love the app makes it really easy to see everything in one place, would use again
May 15, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Stuart.
We’re delighted to hear that Bethany was able to step in and support you with your house purchase after the difficulties you experienced with your previous solicitor. It’s great to know that everything was explained clearly and that you were pleased with the communication throughout the process.
We’re also pleased that you found the app so useful in keeping everything organised and accessible in one place.
Your recommendation and kind feedback are greatly appreciated, and we’re delighted to hear that you would choose to use our services again in the future.
With sincere thanks,
Fidler & Pepper Lawyers
Absolutely amazing From start to…
Absolutely amazing From start to finish. I can highly recommend them. Melanie and Gabriella was very helpful very quick in answering my messages.
June 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Mrs Owen.
We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know that Melanie Lawson and Gabrielle Anthony were so helpful throughout and responded quickly whenever you had questions or needed assistance.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by both Melanie and Gabrielle.
With sincere thanks,
Fidler & Pepper Lawyers
Emma and Georgia
Emma and Georgia - Did a great job - actually excellent!
The remortgage was done and dusted in less than a month. Friendly, Professional, Prompt - exactly what I needed. Thank you to all concerned.
Dave Bradley. Stourbridge, West Mids.
June 19, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Dave.
We’re delighted to hear that Emma Scollick and Georgie Guest provided such excellent service throughout your remortgage and that everything was completed in less than a month. It’s great to know that their friendly, professional and prompt approach was exactly what you needed.
Your kind comments will mean a great deal to Emma, Georgie and the wider team.
Thank you for taking the time to share your experience.
With sincere thanks,
Fidler & Pepper
Very professional and efficient
My case was handled by Gabrielle Anthony and Melanie Lawson. They were very professional and made it easy for me. I would highly recommend them.
June 5, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson provided such professional service and helped make the process easy for you.
Your recommendation is greatly appreciated and your kind comments will mean a lot to both Gabrielle and Melanie.
With sincere thanks,
Fidler & Pepper Lawyers
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Easy and kept up to date
We recently remortgaged and paid off our HTB and the whole process was simple. Would recommend!
June 19, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Ryan.
We’re delighted to hear that your remortgage and Help to Buy redemption process was simple and straightforward from start to finish.
It’s great to know that you had such a positive experience, and we truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper
Penny Gribbins handled my remortgage
Penny Gribbins handled my remortgage. She was extremely efficient, prompt and a pleasure to deal with. I’ve no hesitation in recommending her for a faultless transaction.
June 19, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Simon.
We’re delighted to hear that Penny Gribbins handled your remortgage so efficiently and that you found her prompt, professional and a pleasure to deal with throughout the process.
Your kind comments and recommendation will mean a great deal to Penny, and we’re pleased that your remortgage was completed so smoothly.
Thank you for taking the time to share your experience.
With sincere thanks,
Fidler & Pepper
I had a great experience with Fidler &…
I had a great experience with Fidler & Pepper Solicitors. Jordan and Natalie were both really helpful throughout the whole process and always quick to answer any questions I had. They kept me updated regularly and made everything as smooth and stress-free as possible.
Selling a house can be quite daunting, but Jordan and Natalie were friendly and professional from start to finish, and most importantly, responsive!
Thanks again to both of you for all your help. I wouldn’t hesitate to recommend Fidler & Pepper to anyone looking for a solicitor. 😊
June 19, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Aidan.
We’re delighted to hear that Jordan and Natalie provided such helpful support throughout your sale and helped make the process as smooth and stress free as possible. It’s great to know that they kept you regularly updated, responded quickly to your questions and were both friendly and professional from start to finish.
We understand that selling a property can feel daunting, so it’s especially rewarding to hear that Jordan and Natalie helped make the experience a positive one for you.
Thank you for taking the time to share your feedback and for your recommendation. Your kind comments will mean a great deal to the team.
With sincere thanks,
Fidler & Pepper Lawyers
Fidler & Pepper has provided great…
Fidler & Pepper has provided great support during renewal of my mortgage as legal advisors where my case is handled by Belinda Clarke and Annie Castledin.
I am really happy to use services of Fidler and pepper where whole process has been completed on given timelines without any hassle.
Once again thank you guys for support and guidance.
Regards
Rajender Singh
June 18, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Rajender.
We’re delighted to hear that Belinda Clarke and Annie Castledine provided such great support throughout your mortgage renewal. It’s great to know that the process was completed within the agreed timescales and that everything progressed smoothly and without hassle.
Your kind comments about the support and guidance you received will mean a great deal to Belinda, Annie and the wider team.
Thank you for taking the time to share your experience. We truly appreciate your feedback.
With sincere thanks,
Fidler & Pepper
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Would highly recommend
Excellent service from start to finish.Emily & Beth made buying our first home a dream. Communication was great, everything was explained to us clearly and we were updated at every stage!
May 8, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Jema.
We’re delighted to hear that Emily Farnsworth and Beth Hibbert made the purchase of your first home such a positive experience. It’s great to know that communication was clear throughout, everything was explained well, and that you felt fully informed at every stage of the process.
Buying a first home is a significant milestone, and we’re pleased that Emily and Beth helped make the journey feel straightforward and enjoyable.
Thank you for taking the time to share your experience. We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Great solicitors, and very fast
These solicitors are the best I’ve used and I’ve had to have them a few times, they got the job done as quickly as possible, they was very helpful with question I didn’t understand, nothing seemed too much effort.
Paula was a great help and felt really comfortable with her, she would keep me in the loop as much as possible, and the app is great to use, everything is pretty much done on that and you see the progress in every step.
June 16, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Stuart.
We’re delighted to hear that you consider us the best solicitors you have used and that you have continued to place your trust in us over the years. It’s great to know that the process was completed quickly and that the team were always happy to help with any questions along the way.
Paula will be especially pleased to receive your kind comments. We’re delighted that her support, communication and dedication helped you feel comfortable and well informed throughout your matter.
It’s also wonderful to hear that you found the app easy to use and helpful in tracking progress at every stage.
Thank you again for your valued feedback and continued support.
With sincere thanks,
Fidler & Pepper Lawyers
Chloe Foley was helpful and super…
Chloe Foley was helpful and super responsive when we needed it. Was also proactive in getting us to respond to different requests for info ensuring that we were able to secure our new mortgage in time!
May 29, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that Chloe Foley was so helpful, responsive and proactive throughout your remortgage. It’s great to know that her communication and attention to detail helped keep everything on track and ensured your new mortgage was secured in time.
Your kind feedback is greatly appreciated and will mean a lot to Chloe and the team.
With sincere thanks,
Fidler & Pepper Lawyers
Happy homeowner
Really happy with the service received. Fidler and Pepper were appointed by my lender to process my remortgage. Communication was excellent and they dealt with everything promptly and efficiently.
May 13, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Beverly.
We’re delighted to hear that you were so happy with the service you received during your remortgage. It’s great to know that communication was excellent throughout and that everything was handled promptly and efficiently from start to finish.
We truly appreciate your feedback and are pleased that we could help make the process a positive experience for you.
With sincere thanks,
Fidler & Pepper Lawyers
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Fantastic
Fantastic, had a previous issue with the last solicitors we used which took months to resolve. As soon this was eventually resolved, chloe turned round our mortgage in a week. Very impressed
June 16, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Mr Legg.
We’re delighted to hear that Chloe Foley was able to progress your mortgage so quickly after the delays you experienced elsewhere. It’s great to know that, once the previous issue was resolved, everything moved forward efficiently and was completed within such a short timeframe.
Your kind comments will mean a great deal to Chloe, and we truly appreciate you taking the time to share your experience.
With sincere thanks,
Fidler & Pepper
Excellent service from Chloe Foley
Excellent service from Chloe Foley.
Very efficient, great communication.
June 16, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Indi.
We’re delighted to hear that Chloe Foley provided excellent service and that you were pleased with her efficiency and communication throughout your matter.
Your feedback is greatly appreciated and will mean a great deal to Chloe and the team.
With sincere thanks,
Fidler & Pepper Team
Would NOT Recommend
I am extremely disappointed with the service I received. My case was allocated two solicitors, yet the overall handling was very slow and disorganised from start to finish. Communication was a major issue — responses to emails from both solicitors were often rude, unhelpful, and came across with an unprofessional attitude.
The transaction was also managed very poorly in terms of timing and communication. We were initially told completion would take place on the 22nd of the month, so we arranged removal men and paid a deposit. Just two days before, we were informed this would not be going ahead, causing us to lose that deposit.
A new completion date was then set for the 5th of the following month. All parties were aware that we would be on holiday in Turkey and had planned everything around this, including paying further deposits and arranging our move for when we returned. While we were abroad — with our entire house packed and beds already in storage — we received an email saying the top of the chain was not ready and completion might not go ahead. I had to call from Turkey, costing £40 for a six-minute call, only to be told nothing was certain.
Two days later, we were told it was proceeding after all. I requested the final completion statement and had to wait another two days to receive it. When it did arrive, it showed a figure around £5,500 higher than expected. I then had to contact my mortgage company and the solicitors to resolve the issue before funds could be transferred, incurring a further £100 in phone charges. Despite this, the firm refused to reimburse any of the additional costs caused by their errors and delays.
Although completion day itself went smoothly, this was overshadowed by the experience leading up to it. To make matters worse, a week after completion I was contacted again and told they had made another mistake and I now owed an additional £360 due to an error in the figures they originally provided.
Overall, this process took nearly 7 months and was incredibly stressful, with little regard for the impact it had — particularly as I was pregnant throughout. The lack of organisation, poor communication, repeated errors, and unwillingness to take responsibility for mistakes made this a very frustrating experience.
I would not recommend this firm.
June 5, 2026
Unprompted review
Reply from Fidler & Pepper
We are sorry to read your review Natalie.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
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