Fidler and pepper have been so much help through our process of buying our first home, Sophie and Sharon have gone above and beyond to make our process go smoothly, we get messages straight away, and... See more
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Review summary
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Reviews shaping this summary
Fidler & Pepper helped lay everything out crystal clear from day dot.. Everything made simple and nothing was too much to ask from our handler, Mawgan Buckland. I was made to feel at ease all the way... See more
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What can i say - these guys have been amazing over what has been a long & very stressful 2 years!! Penny is awesome - helpful supportive knowledgable & very calming. They are responsive & efficient.... See more
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Had such a brilliant experience with Fidler and Pepper. Was supported by Penny Gribbins and Annie Castledine who saw the process of our remortgage and paying off our Help to Buy Equity loan through. E... See more
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Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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How conveyancing should be approached…
How conveyancing should be approached in the modern world, simple, quick and very efficient. Thanks to Gabrielle and Melanie who made the process seamless with ease of comms through their non-technical app. Happy to recommend and will use again when the time arises, thank you.
May 13, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Dan.
We’re delighted to hear that you found the conveyancing process simple, quick and efficient. It’s especially pleasing to know that Gabrielle and Melanie helped make everything feel seamless and that the app provided an easy and accessible way to communicate and stay updated throughout.
Your comments about how conveyancing should be approached in the modern world are greatly appreciated, and we’re thrilled that the service met your expectations.
Thank you for your recommendation and support. We look forward to assisting you again in the future.
With sincere thanks,
Fidler & Pepper
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Everything was dealt with efficiently…
Everything was dealt with efficiently and explained clearly by the team, they were able to help when I did not understand something. Thank you
May 28, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Debbie.
We’re delighted to hear that everything was dealt with efficiently and explained clearly throughout the process. It’s great to know that the team were able to provide support and guidance whenever you needed clarification.
We truly appreciate your feedback.
With thanks,
Fidler & Pepper Lawyers
These guys are good!
These guys are good!
My re-mortgage application went through fairly quickly with the help of these guys.
Emma Scollick and Georgie Guest worked diligently to ensure the application process successfully completed in time for the deadline that I had to meet.
Thanks, guys!
May 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Jason.
We’re delighted to hear that your remortgage was completed quickly and smoothly, and that Emma Scollick and Georgie Guest worked diligently to help you meet your deadline. It’s great to know that their efforts and support made such a positive difference to your experience.
We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Would highly recommend fidler and…
Would highly recommend fidler and pepper, they were absolutely amazing for the purchase of our first home. Chris, Emma and Neve were so helpful at every stage of the process and were super quick at responding and getting the purchase through. 5 Stars
May 22, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Marcus.
We’re delighted to hear that you had such a positive experience purchasing your first home with us. Chris, Emma and Neve will be especially pleased to know that their support, responsiveness and dedication helped make the process run smoothly from start to finish.
Buying a first home is such an important milestone, and we’re thrilled that we could help make the experience a positive one for you.
We truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
“Outstanding support from start to…
“Outstanding support from start to finish, I couldn't have asked for a better legal team to guide me through my remortgage.”
I recently used Fidler & Pepper Lawyers to handle my remortgage, and I am genuinely impressed by the level of service I received throughout the entire process. From the very first call, the team demonstrated not only deep legal expertise but also a refreshing willingness to take the time and explain every step clearly and patiently.
Every call was answered professionally, and I never once felt like I was being rushed or dismissed. They walked me through the legal terminology, the implications of each document, and what to expect at every stage, which gave me real confidence and peace of mind during what can otherwise be a stressful process.
The whole remortgage was completed smoothly and efficiently, with no surprises or last-minute complications. I attribute that entirely to Fidler & Pepper's meticulous attention to detail and proactive communication. I always knew where things stood, and any paperwork that needed my attention was explained thoroughly before I was asked to sign anything.
I would wholeheartedly recommend Fidler & Pepper Lawyers to anyone navigating a remortgage or any other property transaction.
Mr and Mrs Stanciu
February 1, 2026
Unprompted review
Reply from Fidler & Pepper
We’re delighted to hear that you were so impressed with the service you received throughout your remortgage. It’s especially rewarding to know that the team’s professionalism, clear communication and willingness to explain each stage of the process helped give you confidence and peace of mind.
We take great pride in ensuring our clients feel informed and supported, so it’s fantastic to hear that our proactive approach and attention to detail made the experience smooth, efficient and stress free for you.
Thank you for taking the time to share such thoughtful feedback. We truly appreciate your recommendation and are delighted that we could assist with your remortgage.
With sincere thanks,
Fidler & Pepper Lawyers
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I used Fidler &Pepper for buying a Property
I used Fidler &Pepper for buying a property!The company provided outstanding support during my house purchase. Communication was clear, timelines were well managed, and every concern I had was handled quickly and professionally. Their expertise gave me confidence in making the right decisions, and I’m very happy with the overall experience.
Thank you for your help!
Sincerely
Costel G and Kati G
May 26, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Kati.
We’re delighted to hear that you had such a positive experience with your house purchase and that the team provided outstanding support throughout. It’s great to know that communication was clear, timelines were well managed, and any concerns you had were dealt with quickly and professionally.
We’re especially pleased that our guidance and expertise helped give you confidence throughout the process. Your kind feedback means a great deal to us.
With sincere thanks,
Fidler & Pepper Lawyers
7 months and counting to exchange on a house - no chain, just a first time buyer and a seller of an empty house
My daughter has been trying to buy her first home for 7 months. The vendor has used Fidler and Pepper. Still no sign of exchange, clearly not our solicitor's fault. Other solicitors and agents not having problems selling on this estate. No useful feedback to the vendor and our solicitor. We just tried to make a complaint, but they refuse to accept it because we are not their clients. No promise to work with their client to resolve it. Complaint addressed to the Chief Exec, but no sign he even read it, just an unhelpful reply from a full-time complaints co-ordinator - why do you need people employed to handle complaints? Her out of office reads - "Thank you for your continued patience. Currently, we are aiming to respond as soon as possible and we will continue to do everything we can to progress your case. Please refrain from duplicating emails as this will increase my response time. We would appreciate if you could show understanding and be respectful to our teams, and front line staff." This rather suggests a lot of people are complaining and many are getting very angry. Do not be hoodwinked by the many 5* reviews, look at the number of 1* reviews, and read them. We recognise many of their complaints applying to our case too. This business has a problem with its culture and operations. Can anybody offer advice how to get them to finish the job?
Edit - some good news, the Chief Exec did respond to a follow up e mail, and although that felt negative at the time, it appears he did do something, as all but one of the remaining enquiries were answered on Friday. Fingers crossed for the last one.
May 26, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for taking the time to share your feedback, Tim.
We are sorry to hear about the frustration and uncertainty experienced during your daughter’s property transaction. We fully appreciate how disappointing it can be when a purchase takes significantly longer than expected, particularly where there is no chain involved and a first-time buyer is eager to move into their new home.
As you were not our client in this matter, there were limitations on the information we could discuss directly with you. However, we recognise that this can be frustrating when you are trying to understand the reasons for delays and help progress matters.
We are pleased to hear that, following further communication, progress has since been made and that most of the outstanding enquiries have now been resolved. We hope the final remaining issue can be addressed promptly so that the transaction can move towards exchange and completion as soon as possible.
We take all feedback seriously and continually review our processes to ensure we provide the best possible service to our clients and all parties involved in a transaction.
We wish your daughter every success with her purchase and hope she is able to complete on her new home very soon.
Kind regards,
Fidler & Pepper Lawyers
Remortgage - Amber
Thank you to Amber and team for supporting me with my recent remortgage process, this went without a hitch and I was kept updated throughout the process.
April 10, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Claire.
We’re delighted to hear that Amber and the team were able to support you throughout your recent remortgage and that the process went smoothly from start to finish. It’s great to know that you felt well informed and updated throughout.
We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
great service and prompt to reply and…
great service and prompt to reply and answer the phone
May 26, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Sally.
We’re delighted to hear that you received great service and found the team prompt in responding to your queries and answering the phone whenever needed.
We truly appreciate your feedback.
With thanks,
Fidler & Pepper Lawyers
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I recently used Fidler & Pepper
I recently used Fidler & Pepper when remortgaging and they were great. The app they provide made asking questions and getting quick responses really easy. I would definitely use the team again.
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Peter.
We’re delighted to hear that you had a very good experience and found the team well organised and responsive throughout your remortgage. It’s great to know that Lauren Evans and Lauren Spencer handled your case smoothly and without any delays.
We truly appreciate your feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Professional service
The solicitors I communicated with were very professional, and communication was timely and helpful.
May 22, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Lucy.
We’re delighted to hear that you found the team professional throughout and that communication was timely and helpful during your experience with us.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Chloe and Marie were both brilliant…
Chloe and Marie were both brilliant throughout the whole process with great communication
May 22, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Adam.
We’re delighted to hear that Chloe and Marie were brilliant throughout the whole process and provided great communication along the way.
We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper
We recently completed tour remortage…
We recently completed tour remortage with the help of Fidler & Pepper. Gabriel le Antony and Melanie Lawson were dealing with our case. The whole procesa was handled professionally from start to finish.They were always available to answer questions clearly and dealt with everything promptly, helping the remortage complete smoothly and one time. We really appreciated their attention to detail and excellent communication.
May 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Robin.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson handled your remortgage professionally from start to finish. It’s great to know that their clear communication, prompt responses and attention to detail helped the process complete smoothly and on time.
We truly appreciate your kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
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Chloe Foley and Marie Hickling dealt…
Chloe Foley and Marie Hickling dealt with our mortgage.
The communications were excellent, people were clearly very knowledgeable and would use again.
Many thanks
May 20, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that Chloe Foley and Marie Hickling provided excellent communication throughout your mortgage matter and that you found the team knowledgeable and supportive.
We truly appreciate your kind feedback and are pleased to hear you would use our services again.
With thanks,
Fidler & Pepper
Fantastic service!
As I went through radiotherapy whilst buying a house (as you do!), they were incredibly efficient, helpful, and reassuring throughout. They made the whole process far less stressful, and I’d highly recommend them.
May 22, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Oliver.
We’re delighted to hear that the team were able to provide such efficient, helpful and reassuring support throughout your house purchase, especially during such a challenging time for you personally. It’s great to know that we could help make the process feel less stressful and easier to manage.
We truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
Gabrielle Anthony and Melanie Lawson…
Gabrielle Anthony and Melanie Lawson did a great job on my remortgage
May 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Nick.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson did such a great job handling your remortgage.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Completed all the legal work for the…
Completed all the legal work for the process of our remortgage. Very efficient, professional and helpful service from Chloe Foley and Marie Hickling. Thank you for all your help. Would definitely recommend.
May 20, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that Chloe Foley and Marie Hickling provided such efficient, professional and helpful service throughout your remortgage process. It’s great to know that you were pleased with the support provided from start to finish.
We truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper
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Thank you so much for all your a hard…
Thank you so much for all your a hard work - buying plot 191 Springfields Meadows Bolsover & - selling 1, The Cedars Snettisham
You’re all very efficient in all you do always keeping us up to date & guiding us through the process.
This is why we have used Fidler & Pepper numerous times.
Kind regards to all
May 21, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Karen.
We’re delighted to hear that you were so pleased with the support provided during both your purchase and sale. It’s great to know that the team kept you updated throughout and guided you smoothly through the process.
Your continued trust in Fidler & Pepper and returning to use our services on numerous occasions means a great deal to us.
With sincere thanks,
Fidler & Pepper Lawyers
Melissa and Leah made the remortgaging…
Melissa and Leah made the remortgaging experience very easy and kept us up to date constantly
April 30, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Charlie.
We’re delighted to hear that Melissa and Leah made your remortgaging experience easy and kept you regularly updated throughout the process.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Recommend!!
This was the easiest remortage I’ve ever had! My case workers were Leah and Marissa, they were really quick to respond and use an app system which makes it so easy to follow so you know whats going on, such an easy process, I’d absolutely recommend them!
May 19, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Rosie.
We’re delighted to hear that this was the easiest remortgage you’ve experienced and that Leah and Marissa provided such responsive and supportive service throughout. It’s great to know that the app system helped make the process easy to follow and kept everything clear and straightforward for you.
We truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
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