Fido Finance Reviews 

1,010
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and dedication, often going above and beyond to secure favorable outcomes. The service provided is frequently described as outstanding, with many appreciating the clear communication, timely updates, and stress-free process. Reviewers highlight the exceptional customer service, noting the team's availability, understanding of unique situations, and ability to explain details clearly. The user experience is consistently positive, with people finding the process quick, easy, and efficient, often resulting in swift loan approvals. Response times are frequently commended, with customers appreciating prompt replies and the ability to speak directly with representatives without long waits.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Customer service

People report positive experiences with customer service, highlighting the dedication, responsiveness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Response time

Users describe positive interactions with response time, highlighting the responsiveness and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Fido Finance, especially with Sandun. From the very beginning, he was professional, honest and always available to answer my questions. He managed to secure me a loa... See more

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,010)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly finance business

Very friendly finance business. Sunda is very experienced to consult with finance to customer needed, he is a hard worker and nice person I would like to talk to. Please give my great gratitude to your staffs for helping me for the vehicle.

January 14, 2026
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Rated 5 out of 5 stars

Highly Recommend Fido Finance & Sandun

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding.

Sandun went above and beyond to get our loan over the line and worked tirelessly to secure us the best possible rate. Communication was clear, honest, and timely throughout the entire process, which made everything feel so much less stressful.

We genuinely felt supported every step of the way and couldn’t be happier with the outcome. Highly recommend Fido Finance and Sandun to anyone looking for a broker who truly has your best interests at heart.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The whole process was great and very easy.
From my first enquiry, Liam was great, he answered every question I had and explained every step of the process clearly. Once I decided to proceed with the loan. Liam did everything from filling in all the forms to negotiating with the seller. All I did was sign the forms.

January 8, 2026
Rated 5 out of 5 stars

Jordan was great

Jordan was great, straight from the start of my initial contact.
The service provided was exceptional. Jordan was up front and honest throughout.
If he gave a time frame, he would achieve it every time.
It was no nonsense, quick and easy.
Many thanks to Fido and especially Jordan.
I have already passed on to some people just how quick and simple the process was for myself. I wouldn't hesitate to recommend them to anyone.

December 30, 2025
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Rated 3 out of 5 stars

The assistance was brilliant but there…

The assistance was brilliant but there were a few unknowns that only popped up at the end when I saw pricing so my original loan had a few thousand thrown on the end. Don’t feel I was quite explained these earlier in the chat.

January 6, 2026
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Rated 5 out of 5 stars

Darcy got me my dream car!!!

Darcy got me my dream car!!!
Got a loan for an 11 year old car, tricky employment history and he still found me an awesome option that suited me perfectly - so grateful for his help. Darcy at Fido is the man you need on your side.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Darcy was brilliant!

Darcy was brilliant!
Was so across what each lender could offer me and sorted me out with a loan option that fit my needs perfectly. Got approved within the hour, absolute legend

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

James went above and beyond to help

Fido Finance worked really hard to find the right loan for me, I wanted an older caravan that most lenders weren't interested in, but James worked tirelessly for days until he found the right loan for me! Big thanks!

December 8, 2025
Unprompted review
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Rated 5 out of 5 stars

I wouldn't choose anyone else

I wouldn't choose anyone else!

Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my standards in every way. Thanks Fido, you'll be getting lots of referrals from me!

December 1, 2025

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