Fido Finance Reviews 

1,011
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication to securing the best outcomes. Many people highlight the service as exceptionally smooth and stress-free, making complex processes feel incredibly easy. Reviewers frequently commend the excellent communication, noting prompt replies and continuous updates throughout the process. People often appreciate the efficiency, with many reporting quick approvals and fast settlement processes. Consumers also value the personalized approach, where staff members are understanding of unique situations and tailor solutions to individual needs.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Customer service

People report positive experiences with customer service, highlighting the dedication, responsiveness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Response time

Users describe positive interactions with response time, highlighting the responsiveness and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Fido Finance, especially with Sandun. From the very beginning, he was professional, honest and always available to answer my questions. He managed to secure me a loa... See more

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,011)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was excellent

The service was excellent, Sandon my representative was amazing, talking through every step of the way.
Very professional, made me feel comfortable and everything progressed to me being able to secure my loan and my new car.
But what impressed me the most was the follow up phone call to make sure I was happy.
Very sincere.

December 3, 2025
Rated 5 out of 5 stars

Jake Ginn from Fido Finance was a Gun.

Jake Ginn from Fido Finance was an absolute pleasure to deal with right from the very beginning of the process til the end. Not only did Jake explain every detail clearly, the manner in which he did was second to none. I couldn’t have been better informed and made to feel as comfortable as l did which was a real surprise. The whole experience was absolutely stress free and quite satisfying. I will highly recommend Fido Finance to family and friends and especially Jake who was totally responsible for the smooth ride. Fido Finance, promote this man. Great work Jake.

November 20, 2025
Rated 4 out of 5 stars

Easy way to finance.

Easy way to finance.
We have only had one experience with finance in the past and this was one was easy. James and the team were professional, but also quick - application, forms, approval, signatures and money transfer happened within a couple of days. I felt very informed of the process.

November 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Jordan

Jordan,
Was very professional he helped me through each process with clarity, and patience. Jordon showed alot of empathy when I when told he the purpose of the loan. Jordan keep up the great work. Jordon is a asset to your company.

November 19, 2025
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Rated 5 out of 5 stars

These guys are great!!

These guys are great!!! I needed some quick finance to help me out with my vehicle and these guys got the job done exactly what I needed in about 3 days. They (jimmy) actually listened to what I needed and not what he wanted to sell me. Would totally recommend for any kind of finance.

November 12, 2025
Rated 5 out of 5 stars

A genuinely hassle free experience

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayment mark. I was also guided to a brilliant car brokerage company that helped me finalise the car a couple of thousand cheaper than market value. Great company and honest workers. I'd highly recommend

November 6, 2025
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Rated 5 out of 5 stars

Excellent service at Fido

The services at Fido as always is great. Sandun has been the broker I've worked with for the past year. He always delivers a great service.

October 23, 2025
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Rated 5 out of 5 stars

Amazing James! Good to be aware of fees.

James Enright was nothing short of amazing in my dealings through this company getting a car loan financed. He was professional, courteous and worked hard. He made me feel at ease during the process and kept me constantly updated on the process and was always friendly and put my mind at ease.
I was very satisfied with the rate I received, however it is important to know that the advertised lowest rate isn't available to everyone even if you believe you have an excellent credit rating.
There was also the unexpected discovery that Fido are a fee for service business, which increased the loan amount unexpectedly. This in no way changed my personal experience with James as he did his job to an exceptional standard, however I don't feel that the information on the website is particularly transparent around this fact and could be made more obvious. My understanding, was that they were like most other brokerages, where it is free to the customer and the bank/lender institutions pay commissions.
I still believe my overall experience with James as my finance broker was worth the 5 stars, despite these shortcomings of the current business.

October 28, 2025

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