Fido Finance Reviews 

1,010
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional dedication, going above and beyond to secure the best outcomes and providing clear, honest, and timely communication throughout the process. The service is frequently highlighted as outstanding, with many appreciating the efficiency, professionalism, and the stress-free nature of the entire experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that staff are always available and provide regular updates, making the process easy to understand. Many also value the personalized approach, where their specific needs are genuinely considered, and appreciate being able to communicate with local representatives rather than overseas call centers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending the company... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication and a dedicated... See more

User experience

Reviewers consistently express satisfaction with the user experience, often describing it as smooth, easy,... See more

Response time

People report positive experiences with response times, highlighting the prompt communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

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5.0

All reviews

(1,010)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Doesn’t fit in the box? Try Fido

Even with a variety of issues from outside sources and the out of the box request that was presented Jordan and his Fido team managed to find a solution and communicate between all parties to find a resolution that was amicable to everyone involved.

October 17, 2025
Rated 5 out of 5 stars

Prompt service

My broker Liam gave me excellent service. The best thing about the procedure was his prompt replies and keeping me informed of the steps i was required to fulfill. Great job Fido..keep up the great work.

October 9, 2025
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Rated 5 out of 5 stars

10/10 would recommend everytime

Jordan was amazing and wonderful and sorted everything out for me. There was nothing to small or big that he wouldn't tackle for me and i felt supported the whole process! I wouldn't hesitate to go through them again when i need my next car sorted!

August 20, 2025
Rated 5 out of 5 stars

FIVE STARS TO SANDON

With the professional assistance of Sandun, a favourable outcome was quickly achieved.
Sandun was always available, confident and optimistic, guiding us through the process while keeping us informed at all times. Many thanks Sandun, for your hard work and diligence.
Jon

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Super happy with the service from Fido Finance

Fido made the process of organising finance for my new car so easy. Jacq helped with everything, including chasing up the car dealer for a tax invoice. She also got me a great rate with the ability to pay the loan off earlier with no exit fee.

October 2, 2025
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Rated 5 out of 5 stars

Jake Ginn - Highly recommend

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks. Jake kept me updated regularly and went above and beyond dealing with the dealership who were being difficult. Thanks again,

September 25, 2025
Rated 5 out of 5 stars

Great Experience

it was great experience going through the process of financial assistance with FIDO.
Highly recommended.

September 25, 2025
Rated 5 out of 5 stars

Smooth & Easy Process

Josh was very transparent by setting clear expectations upfront. He conducted himself in a professional manner making this a smooth transition and a great customer experience.

September 22, 2025
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Rated 5 out of 5 stars

Car finance

Continuous feedback on how the process was going, kept me feeling positive throughout even though I honestly did not think I would get approved with my defaults and bad credit,
Lovely happy personality, was a pleasure to deal with. Cannot fault anything.
I am now a happy owner of a beautiful toyota ch-r thanks to Jake :)

September 19, 2025

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