We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.
Contact info
1 Trafalgar Street, 4102, Woolloongabba, Australia
- 13 34 36
- hello@fidofinance.com.au
- fidofinance.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was a easy straight forward process…
Was a easy straight forward process without hassle
Doesn’t fit in the box? Try Fido
Even with a variety of issues from outside sources and the out of the box request that was presented Jordan and his Fido team managed to find a solution and communicate between all parties to find a resolution that was amicable to everyone involved.
Chelsea is great to deal with
Chelsea is great to deal with. She got me the best finance deal. Excellent communication from her as well
Very helpful with all the paperwork
Always helping out customer with paperwork if it’s not properly done
Prompt service
My broker Liam gave me excellent service. The best thing about the procedure was his prompt replies and keeping me informed of the steps i was required to fulfill. Great job Fido..keep up the great work.
10/10 would recommend everytime
Jordan was amazing and wonderful and sorted everything out for me. There was nothing to small or big that he wouldn't tackle for me and i felt supported the whole process! I wouldn't hesitate to go through them again when i need my next car sorted!
FIVE STARS TO SANDON
With the professional assistance of Sandun, a favourable outcome was quickly achieved.
Sandun was always available, confident and optimistic, guiding us through the process while keeping us informed at all times. Many thanks Sandun, for your hard work and diligence.
Jon
Fantastic service
Fantastic service , very polite,always happy to help me understand and explain it in English..
Super happy with the service from Fido Finance
Fido made the process of organising finance for my new car so easy. Jacq helped with everything, including chasing up the car dealer for a tax invoice. She also got me a great rate with the ability to pay the loan off earlier with no exit fee.
Christie was amazing
Christie was amazing! Whole process was so smooth!
Great rates and amazing customer…
Great rates and amazing customer service Christie was so helpful and friendly. Highly recommend
I had a wonderful experience with FIDO…
I had a wonderful experience with FIDO Finance, communication was great and it was an easy process.
Liam was awsome went above and beyond…
Liam was awsome went above and beyond when another broker had let me down. Cheers Liam
Darren
Simple, easy and friendly
The whole process was simply and easy from the word go, and the customer service was first class. Recommend them when looking for your next car
Jake Ginn - Highly recommend
Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks. Jake kept me updated regularly and went above and beyond dealing with the dealership who were being difficult. Thanks again,
Great Experience
it was great experience going through the process of financial assistance with FIDO.
Highly recommended.
Smooth & Easy Process
Josh was very transparent by setting clear expectations upfront. He conducted himself in a professional manner making this a smooth transition and a great customer experience.
Bailey was great to work with
Bailey was great to work with, I never felt a lack of communication and his commitment towards his work is truely commendable
Car finance
Continuous feedback on how the process was going, kept me feeling positive throughout even though I honestly did not think I would get approved with my defaults and bad credit,
Lovely happy personality, was a pleasure to deal with. Cannot fault anything.
I am now a happy owner of a beautiful toyota ch-r thanks to Jake :)
Adam moonen was really helpful and…
Adam moonen was really helpful and understanding and for that I rate his service more than 5 Stars I appreciate all the help
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








