Fido Finance Reviews 

1,010
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and dedication, often going above and beyond to secure favorable outcomes. The service provided is frequently described as outstanding, with many appreciating the clear communication, timely updates, and stress-free process. Reviewers highlight the exceptional customer service, noting the team's availability, understanding of unique situations, and ability to explain details clearly. The user experience is consistently positive, with people finding the process quick, easy, and efficient, often resulting in swift loan approvals. Response times are frequently commended, with customers appreciating prompt replies and the ability to speak directly with representatives without long waits.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Customer service

People report positive experiences with customer service, highlighting the dedication, responsiveness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Response time

Users describe positive interactions with response time, highlighting the responsiveness and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Fido Finance, especially with Sandun. From the very beginning, he was professional, honest and always available to answer my questions. He managed to secure me a loa... See more

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,010)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I’m not very tech savvy

I’m not very tech savvy, and very busy during the day, so it was extremely helpful too have someone experienced to do all the work for me and help me through the process. While being very active to push the loan ahead as quickly as possible.
And get exactly what I needed
Thank you very much Liam 👍

September 12, 2025
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Rated 5 out of 5 stars

Bailey

Bailey Marton was unbelievable helpful and committed to me receiving my financial requirements as was fantastic. He was amazing and informative along every step of my journey. Totally recommend him.

August 19, 2025
Rated 5 out of 5 stars

Fido Review

My broker, Jake, provided me with detailed, transparent and helpful advice. They were excellent in helping me understand the system and process and would go through them again.

August 26, 2025
Rated 5 out of 5 stars

Fido

Just got approval for my motorbike finance. Christie from fido was awsome and realy made it easy. All documents where easy to submit online. And the process was realy quick. Communication was excellent. There was no waiting for hours to get a response. And when you called you could talk straight away or if not get back to you in minutes. It was refreshing not to talk to an overseas call centre.

August 21, 2025
Rated 5 out of 5 stars

Ask to Speak with Bailey

Dealing with Bailey was and absolute pleasure. I’d recommend Fido and Bailey 100x over. I can honestly say this is the best experience I’ve ever had dealing with finance.

August 22, 2025
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Rated 5 out of 5 stars

Excellent Service

Jacq from Fido finance went above and beyond to get the best deal for me. Constantly keeping me updated through every procces and stage of my application. Would not hesitate to recommend Jacq or Fido.

August 22, 2025
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Rated 5 out of 5 stars

Best way to go through to get a new car…

Best way to go through to get a new car under finance. Bailey was amazing to work with, happy to explain the process with you always followed up on things and got me what I wanted. So happy I did it through these guys.
Will definitely be going back through Bailey when another family member needs a car loan.

July 29, 2025
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Rated 5 out of 5 stars

Exceptional Service

Absolutely top-notch service from start to finish! Working with Fido Finance was honestly one of the best decisions I've made, and I couldn’t be happier with the outcome. Jordan Rollings was an absolute legend and made the entire process seamless, stress-free and genuinely enjoyable — he sold me my first car and made sure that everything was tailored perfectly to my needs.

From the clear communication beforehand to the attention to detail throughout, the professionalism and care shown by the team exceeded all my expectations. I especially appreciated the flexibility and personalized approach — it felt like he truly had my best interests at heart.

I highly recommend Fido Finance and I'll definitely be returning for future purchases. Huge thanks to Jordan for making it such a smooth and memorable experience!

July 25, 2025
Rated 5 out of 5 stars

I had really good support from my broker

I had really good support from my broker an she kept very good communication with me, always had a positive attitude toward me an through out the applications even with hurdles on my part, very pleased with the outcome, would most definitely use them again when I want m next big toy :D

July 24, 2025

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