FiftyUp Reviews 1,032

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many people appreciating the clear explanations and personalized approach. People also found the overall service to be excellent, noting the efficiency and ease of the process, often leading to quick approvals. Reviewers were particularly impressed with the affordable pricing and the smooth user experience. However, some customers also noted that they felt rushed or that agents were primarily focused on making a sale, and a few reviewers mentioned feeling pressured to commit to a purchase when they were only seeking a quote.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Price

Clients share positive opinions on price. Many reviewers highlight the good pricing, great rates, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When we called we did not have a long wait time which was really good. We found the salesperson was very helpful in answering all our questions and helped us choose the right policy to fit our needs... See more

Company replied

Rated 5 out of 5 stars

Hello 😄 The agent that called me was Sherry (Mahdiye). She was extremely patient, explained things clearly, knew the services Fiftyup offers and had a nice bedside manner. Often, agents are either un... See more

Company replied

Rated 5 out of 5 stars

My experience was made great by the person who reached out to me after I filled out the form online. She was very personable and I felt good to be talking to her. She was very knowledgable and for the... See more

Company replied

Rated 5 out of 5 stars

Daashiel was absolutely amazing. She was so helpful, so patient just amazing. I would highly recommend anyone getting insurance with her andherdefinitely dashile. As the person who does it over the p... See more

Company replied


Company details

  1. Life Insurance Agency
  2. Funeral Insurance Company
  3. Insurance Company

About FiftyUp

Written by the company

At FiftyUp, we’re proud to support Canadians over 50 with life insurance and final expenses insurance, designed to reduce financial stress and help protect your legacy.

We understand that planning for the future isn’t always easy, but it’s important. That’s why our insurance solutions are simple, affordable, and tailored specifically for the over 50 community. Our policies are designed to help cover everyday living costs, unexpected medical bills, mortgage repayments and end-of-life costs such as funeral expenses, and other financial obligations, allowing your loved ones to focus on what matters most.

Our customers are supported by Canadian-based, licensed insurance advisors who provide clear and compassionate guidance throughout the process. With straightforward options and no unnecessary complexity, we make it easier for Canadians over 50 to understand their coverage and make confident decisions about their financial future.

All FiftyUp policies are backed by Teachers Life, a federally regulated Canadian insurer with over 85 years of experience protecting Canadian families. As part of Canada’s over 50 community, we’re committed to offering trusted insurance coverage with respect, transparency, and care.

Contact info

FiftyUp Life & Final Expenses Insurance

Simple life and final expenses insurance for Canadians over 50.

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Hi fiftyup …

Hi fiftyup The service I received from fiftyup was awesome. Whiting I had my insurance policy and the lady was excellent in explaining every step of the way, within 5 minutes I was approved and an excellent price. I well recommend other friends about this life insurance.Thank you from Laura

April 8, 2026
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Reply from FiftyUp

Dear Laura! We would like to thank you for your recommendation and for this amazing review. Our team is dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.

Rated 5 out of 5 stars

Ins was reasonably priced explained…

Ins was reasonably priced explained everything the policy and it's options he was very personable

April 8, 2026
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Reply from FiftyUp

Thank you so much for your kind words, Jackie. We really appreciate you taking the time out to share your experience with us

Rated 5 out of 5 stars

My experience was great everything was…

My experience was great everything was read and explained to me, that give me the opportunity to chose carefully and make the right decision towards choosing the right policy thank you fifty up.

April 8, 2026
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Reply from FiftyUp

Hello Arthelly! We are extremely happy to hear about the hassle-free application process. We appreciate you taking the time out of your day to provide us with this lovely review.

Rated 5 out of 5 stars

The m.a.i.d .

The m.a.i.d .. information I did not know about ( soo I bought into this plan ( as I might live 15-30 more years! Thanks Canada service was patient and more than answered my question’s very personal and professional ( kudos to her)

April 6, 2026
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Reply from FiftyUp

Dear Stephen! Thank you so much for taking the time to leave a very warming review. We pride ourselves in putting our clients first and always doing the right thing by them.

Rated 5 out of 5 stars

My experience with "Honey" was great…

My experience with "Honey" was great she really explained everything really well and was really good at her job. I wish there were more "Honey's in the world .thank you so much!! Take care 🙂

April 8, 2026
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Reply from FiftyUp

Hi Jennifer! Honey is very appreciative of the feedback you provided them with. We strive to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our customers - thank you! It means a lot to our hard-working team.

Rated 5 out of 5 stars

It was Chandni

It was Chandni, the representative who walked me through the process, answered all my questions and was also very personable

April 8, 2026
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Reply from FiftyUp

Hi Theresa! Thank you for taking the time to leave feedback for Chandni. I'm glad to hear the service you were provided with was clear with a strong customer focus.

Rated 4 out of 5 stars

Friendly person on the phone and fast…

Friendly person on the phone and fast delivery to my computer. Explained everything so I could understand it.

April 2, 2026
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Reply from FiftyUp

Thank you, Norma, it's always a pleasure to hear about great experiences. We would love your permission to use your lovely comments as a customer testimonial.

Rated 5 out of 5 stars

50 up review

Representative was clear and informative. She was patient with me during a couple snafus. It was good.

April 7, 2026
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Reply from FiftyUp

Thanks for the lovely feedback, Anna - that is fantastic to hear! We would love to use your comments as a customer testimonial; please advise us if this is alright with you.

Rated 5 out of 5 stars

Your representative Sylvia

Your representative Sylvia, was very pleasant and explained the terms of the policy coverage very clearly.

April 7, 2026
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Reply from FiftyUp

Great news, Carol! We are delighted to receive positive feedback and Sylvia could offer you such outstanding service.

Rated 5 out of 5 stars

NEudu was the lady I spoke to very…

NEudu was the lady I spoke to very clear explanation in great detail very patient. She the reason I decide to get insurance. She an asset to your business

April 6, 2026
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Reply from FiftyUp

Hi Michele! It is a pleasure to hear that Neudu was able to assist in explaining the terms of our policies in an understandable manner and that we can provide you with peace of mind. Thank you for sharing your experience with us, we really appreciate it.

Rated 5 out of 5 stars

My experience with Amber -April 6, 2026.Amber took me by surprise because I thought Iwas not going to get anyone from your compony since its holiday today. Amber was very kind and good

Your advertisement cauhgt my attention because I was looking for a life insurance which was within my age limit and at the same time affordable.When I expressed my interest last week,I was shocked by the immediate response from your agency.. I was highly unprepared for the interview.
It was great Amber today. She was patient and understanding. That made me comfortable

April 6, 2026
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Reply from FiftyUp

Dear Margaret, Thank you so much for your detailed and positive feedback about Amber on April 6. We're thrilled she was kind, patient, and understanding, especially since you felt unprepared—it means a lot that she made you comfortable. Your story about our ad catching your eye for affordable life insurance within your age limit, and our quick response, warms our hearts.
We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Very friendly

Very friendly

April 5, 2026
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Reply from FiftyUp

Hi Romeo! We love hearing about our customers satisfaction around both the product and especially service.

Rated 5 out of 5 stars

It was a quick response to my…

It was a quick response to my questions. Very straightforward explanation.

April 6, 2026
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Reply from FiftyUp

Hi Gloria! Great to hear about your experience with us here at FiftyUp Insurance. Thank you for taking the time to leave us with feedback.

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