Promised a good value and over delivered. I ordered custom hockey jerseys and held my breath waiting to see what arrived. Each item was perfect: style, color, size, stitching, logo, names, numbers,... See more
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See what reviewers are saying
ordered 2shits & paid in full. months ago. get notified that you want another payment equal to full price payment. then tell me you need to contact mfg to even see if what I ordered is possible to be... See more
Company replied
I am a returning customer having purchased over a dozen jerseys from footy shop. In my most recent order I purchased 10 baseball jerseys; pink & black. I had already purchased 10 of previously.... See more
Company replied
Very satisfied with my jerseys all my jerseys ..I've have ordered have came perfect. Quality is on point the stiching is nice very fast and easy to order ... shipping did not take long ... will defini... See more
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Company details
Written by the company
We hope everyone can afford at least one piece of custom jersey apparel. and We hope you love what you've ordered! But just in case you're not 100% satisfied, pls give us a chance to make it right!
Contact info
United States
- fiitgshop.com
3.6
Average
305 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the shirts
July 21, 2023
Reply from fiitgshop.com
Glad to hear that you love it, Troy. And thank you for sharing this with us! Wish long term cooperation and looking forward your new order!
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They lie about your order
They lie about your order , saying its been delivered, when i check with the post office thy tell me nothing from fiitg was delivered to my address , this is a scam
July 17, 2023
Unprompted review
Reply from fiitgshop.com
Hi Lee,
Sorry about this unprofessional experience, that is totally not what we want for you, can you pls send me the order number or contact us at support@fiitgshop.com, we will check for you about the problem asap to see if any mistake.
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
Thanks for all support and effort of…
Thanks for all support and effort of fiitgshop team 👍
Product qty is better than I expected, appreciated.
August 1, 2023
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, Mehmet. We strive to provide high quality products and appreciate you taking the time to share your feedback.
Welcome to reorder and wish for long-term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any questions.
Great Quality and always a Great…
Great Quality and always a Great Experience!
June 29, 2023
Unprompted review
Reply from fiitgshop.com
Glad to hear that you love what you received and thank you for sharing this with us! It means so much when our customers share their awesome experiences.
Tock up on a coming summer wardrobe with your fave essentials up to 15% OFF. Shop here https://www.fiitgshop.com/
never received my package and never got…
never received my package and never got an email back
May 22, 2023
Reply from fiitgshop.com
Hi Esther
Sorry about this unprofessional experience, but we received your email about the problem on 4th, July and replied you the same day that package was delivered, you told us it was not, we checked for you with the express company and finally agreed to remake this order for you. We are willing to solve the problem for you.
Anyway, again sorry for the inconvenience
FiitgShop
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I've always had great experiences with…
I've always had great experiences with Fiit. the materials and solid and the quality above standard. I come here for all my faux jerseys
May 21, 2023
Reply from fiitgshop.com
Glad you're happy with your purchase, and thanks for your trust all the time, Steve.
We strive to provide high-quality products and excellent customer service and it does mean so much when our customers share their awesome experiences.
Welcome to reorder and wish for long-term cooperation. Shop here at https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any questions.
I’ve ordered multiple items
I’ve ordered multiple items. Each order is just perfectly done! Highly recommend!
May 21, 2023
Reply from fiitgshop.com
Glad you're happy with your purchase, and thanks for your trust all the time, Luke.
We strive to provide high-quality products and excellent customer service and it does mean so much when our customers share their awesome experiences.
Welcome to reorder and wish for long-term cooperation. Shop here at https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any questions.
Poor customer service /Fanidea is better
Poor customer service , never got my refund , it’s been almost two months
May 21, 2023
Reply from fiitgshop.com
Hi Brittany,
Sorry about this unprofessional experience, but your package is delivered on 20th, June
2023-06-20 14:14
Tracking number 4202015592612927005710010001473405
GAINESVILLE, VA 20155, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 2:14 pm on June 20, 2023 in GAINESVILLE, VA 20155.
Can you check with your family see if anyone picked it up already? Or call the local post office or USPS online service 1-800-275-8777 to check what's the problem of this package?
We have sent you the email about the delivery notice right after received the email from you, can you pls check? Willing to solve the problem for you and again sorry for the inconvenience.
FiitgShop
The quality of the print of the shirt…
The quality of the print of the shirt was terrible. The resolution of the image printed was so low you can see the jagged edges instead of a straight line. Response from them, was basically, sorry and that's it. I would NEVER purchase from them again, it was a waste of money for a product that's garbage pretty much. You have been warned.
April 23, 2023
Reply from fiitgshop.com
Sorry about this unprofessionable experience, that is totally not what we want for you, can you take a pic of what you received and email us at support@fiitgshop.com, we are willing to solve the problem for you
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
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BEST SERVICE
April 21, 2023
Reply from fiitgshop.com
Glad you're happy with your purchase, Deivis. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation.
Excellent..Very professional.
Excellent..Very professional.
Mgr.Judy..right on top of the
Order... From the beginning
Until it was resolved.. Quality
...excellent...professional.
March 24, 2023
Reply from fiitgshop.com
Glad you're happy with your purchase, Bruce. We strive to provide high-quality products, and excellent customer service for sure you will like what you received and as wish long term cooperation. Again appreciate you taking the time to share your feedback~
My order came without the wording on…
My order came without the wording on the jacket even though I was charged to put it on.
March 25, 2023
Reply from fiitgshop.com
Hi Dave, sorry for the unperfect purchase, but you did order the jacket without any custom NAME or Number, you can check your order details on your side, it is a blank jacket.
Best Wishes
FIITGSHOP
Good quality and comfortable fit!
March 24, 2023
Reply from fiitgshop.com
Glad to hear that you love the jersey, Philip. And thank you for sharing this with us! It means so much when our customers are satisfied with what they received.
Tock up on a coming summer wardrobe with your fave essentials up to 15% OFF. Shop here https://www.fiitgshop.com/
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Good product
Sweatshirts came as advertised and in a timely fashion! Good material and my players love them. Will definitely use them again.
March 24, 2023
Reply from fiitgshop.com
Hi Joe, glad that you are satisfied with what you received and appreciate your feedback! Looking forward your new order and feel free to contact us at support@fiitgshop.com if any questions :)
Lately I've had trouble with signing…
Lately I've had trouble with signing in, I continue to put in the correct user name and password, but the website insist that it is incorrect.
March 21, 2023
Reply from fiitgshop.com
Hi Kyle,
Really sorry about the trouble you had, can you pls try to sign in again, enter the account email address, then click "Forgot your password?" under the login button, follow the steps to reset your password
Best Wishes
Fiitgshop
AWESOME JERSEY
Love the way my jersey came out. I have to thank Judy for l the help and making sure I got what I wanted. It definitely came out awesome & better than I thought. Thank you for the awesome products & I will DEFINITELY order more. Thanks again
April 3, 2023
Unprompted review
Reply from fiitgshop.com
Oh Isaac, hearing that you had a great experience is all that we could hope for. We strive to provide hight quality products, excellent customer service as wish long term cooperation with you. Welcome to reorder!
Not a review guy, but in this case…
I usually don't care for writing reviews, but the pull over I ordered was way better than I expected. The design and material came out perfect. I was a little skeptical at first but I'm definitely ordering another hoodie today. And the customer service was just as good. Thanks Judy
April 13, 2023
Unprompted review
Reply from fiitgshop.com
Hi my dear friend, glad to hear that you love what you received and thank you for sharing this with us! It means so much when our customers are satisfied with their purchase and do wish long term cooperation with you!
Can email me your new order number at support@fiitgshop.com, will keep an eye for you on it.
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I never received my order.
April 11, 2023
Unprompted review
Reply from fiitgshop.com
Hi Tyler
Sorry but here we find your package was delivered on 11th, March, can you check with your family see if anyone picked it already? Or call the local post office or USPS online service 1-800-275-8777 to check what's the problem of this package?
Here tracking number AG740414591CN / 420600059300110923002218952773
Online news: 2023-03-11 16:03
ARLINGTON HEIGHTS, IL 60005, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 4:03 pm on March 11, 2023 in ARLINGTON HEIGHTS, IL 60005.
Or can email us at support@fiitgshop.com, we are willing to solve any problem for you
Best Wishes
FIITGSHOP
Was exactly what I asked for
Was exactly what I asked for. Only gripe is I wish the color of the patches was closer to the color of the design in the hoodie but I’d absolutely buy it again!
February 18, 2023
Reply from fiitgshop.com
Glad you're happy with your purchase and appreciate you taking the time to share your feedback, also thanks for your suggestion, I will send it to our group to do better for you in the future, and welcome to order again~
Reply from fiitgshop.com
Hi Mike, glad you're happy with your purchase and appreciate you taking the time to share your feedback
Jackets with more complex work job will take some longer time for production, but I think it worth the waiting, anyway, if order is hurry, you can email me order number at support@fiitgshop.com right after placed, will urge the production for you and keep you update, also you can choose expedited shipping method, turn around time will be about 20 business days.
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