I enjoy my Debenhams card. I have had my card a long time now, with no complaints. They have stopped payments immediately when I have asked them, either when I don’t recognise them or made a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Debenhams credit card has been a great companion and very helpful, especially in times of need. It’s easy to manage, from checking statements to making payments, and the offers and rewards add rea... See more
Regular update on monthly payments and statements. I have information on ways to use my credit card effectively and reward options available to me. As well as credit card increase review as at... See more
No fuss credit card, easy to use , easy to keep up with monthly payments through reminders. not yet needed to contact customer services but clear ways to contact them. ive had this card for a while no... See more
Company details
Written by the company
Welcome to Debenhams.com – your favourite online shopping destination where you’ll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led homeware to liven up your living space. Shop online at Debenhams.com. This page relates to our financial services, including Debenhams Mastercard credit card.
Contact info
Brock Street 10, NW1 3FG, London, United Kingdom
- finance.debenhams.com
4.2
Great
142 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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very pleased with the service they…
very pleased with the service they provide.
July 24, 2026
Unprompted review
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credit limits
Good approach to offering credit limit increases and the ability to decline or accept immediately. would have been 5 stars, but I believe that rewards can only be spent at Debenhams.com
July 18, 2026
Unprompted review
Great experience good offers on balance…
Great experience good offers on balance transfer and the app keeps you updated with your account
July 17, 2026
Unprompted review
I really enjoyed the card
I really enjoyed the card. I recommend ather people.
July 10, 2026
Unprompted review
Since day one
Since day one, I’ve had no problems whatsoever, it’s easy to go online and I can’t fault it.
July 9, 2026
Unprompted review
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The service is excellent and I…
The service is excellent and I especially like that I get notice of when a payment is due as it helps to keep me in track. Customer service is excellent. I have had my card for a few years now and have had no issues in that time
July 6, 2026
Unprompted review
Friendly staff
Friendly staff. The mobile app is easy to use . Also you are kept up to date via emails . Their customer service is absolutely amazing.
July 3, 2026
Unprompted review
It was great experience to use the…
It was great experience to use the interest free offer.
July 3, 2026
Unprompted review
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Always their when you need it accepted…
Always their when you need it accepted everywhere what more do you need apart from a credit limit to suit
June 27, 2026
Unprompted review
Interest rates on par par with loan sharks.
Interest rates on par par with loan sharks.
NewDay?
Reap the rewards Earn, convert, and spend reward points for a more rewarding shopping experience. A little extra from us Enjoy a £20 gift card to spend at Debenhams.com when you open a Debenhams Credit Card. Terms apply*. 34.95% P.A.
June 26, 2026
Unprompted review
I requested a loan and Debenhams was…
I requested a loan and Debenhams was happy to give me one with no problem which I really appreciated
The interest rates were reasonable as well
Whenever you phone the customer care line the staff are always polite professional and extremely helpful 😃👍🏻
June 9, 2026
Unprompted review
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Customer for many years.
Since ever as a customer, 5 star is the minimum to quote the quality of the services provided. Outstanding help on calls. Thank you.
June 5, 2026
Unprompted review
Great app easy to use and discount at…
Great app easy to use and discount at debenhams and many other outlets
June 12, 2026
Unprompted review
They are very helpful when you need to…
They are very helpful when you need to talk and dont raress you
June 12, 2026
Unprompted review
I have only positive experience using…
I have only positive experience using my card. Best credit card I have had so far, easy steps to increase credit limit.
June 12, 2026
Unprompted review
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Excellent card
Good balance transfer offers and the online account is easy to use.
June 8, 2026
Unprompted review
Charged
I didn't realise that I hadn't set up a direst debit to pay my balance off so ended up getting charged. I didn't receive an email or anything to say that this was the case.
May 22, 2026
Unprompted review
Card easy to use i use it mainly for…
Card easy to use i use it mainly for shopping and pay back monthly
May 29, 2026
Unprompted review
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