Findmymanual Reviews 

I only wanted to see if I could find how to use my coffee machine cannot belive this company .I am 78 years old and have not got any money to shop let alone pay nearly £25 for this service which i have no idea how this happened. Ronald Cardus

They should wear stripey shirts and have a dog called Bullseye.. Bought a manual for £1.50 and next day I was charged £24.90 . I complained and this is the result
FINDMYMANUAL. Compaints department
COMPLAINT. I purchased a manual for a Microwave on 23rd November at a cost of £1.50. On my bank statement it describes the purchase as "on Line purchase". On 24th there is a withdrawal of £24.90 described as "manual card paper purchase". This payment has been taken without my authorisation, knowledge, and without any formal acknowledgement from yourselves as to what I have allegedly purchased. Had I not scrutinised my account I would not have seen your mistake. Please resolve.
Their Answer
Thank you for contacting our Customer Service Team.
When ordering your user manual, you have also subscribed to our premium service. This offer includes a 3 days trial period for £1.49. After this period as shown and mentioned on our website our premium service is automatically charged as a monthly subscription for £24.90. This subscription is automatically renewed as a paid service at the end of your 3 days trial period.

How do they get away with this! Complete Rip off. I ordered a manual (which was useless) for £1.49 thereafter I was debited 2 x £24.90
I spoke to them and they explained that I'd taken a subscription out. I cannot recall this. Apparently I had 3 days to cancel once I'd ordered the manual.
BEWARE.

They took £1 for a manual which they didn't have, then proceeded to take £11.95 as a subscription I never authorized, steer clear

RIP off company I ordered a cooker manual for £0.95 they sent the wrong one and then a month later deducted £24.95 from my account - don’t touch.

There was nothing when I requested the manual to say they were going to charge a monthly fee

i paid £1-49 to them to find a manual ,they did not find it then a shock i checked my bank and they had taken £24-90 from it,there is no mention of this charge etc when 1st subscribing ,needless to say i cancelled my subscription and asked for a refund due to no mention of these monthly costs i dont expect to be refunded but i hope others read this and dont use them ,one big total con ,i shall be reporting them for theft and fraud to my Local Police not that that will do much good SO BE WISE AND STAY AWAY FROM THEM AND DON'T BE CONNED AND SAVE YOUR MONEY TO SAY I AM ANGRY IS A UNDERSTATEMENT

Debited unexpectedly. Had no idea I had any sort of permanent arrangement. I did purchase one manual but not a service I need regularly. I have been cheated by this so called company. Their operation is a scam.

What a rip of company paid £1.99 for a manual, they sent the wrong manual when the search said they had one. Then they charged me £24.95, it would have been cheaper if I purchased a new speaker! ITS A SUBSCRITION SERVICE. daylight robbery! Keep clear.

I wish I had spotted this site before I ordered a manual. I was totally ripped off. The monthly subscription is hidden. Within a few days they took the £24.90 monthly fee then refused to credit it. STAY AWAY FROM THIS SITE.

This is a total scam. They charge you 1.99 for a manual and then totally hidden, there is a charge for $39 after 3 days monthly. Scam artists

I believe this to be a premium rip off, misleading and misuse of privilege information. It would be more acceptable to charge an acceptable price for the manual than it is to lure with a $1.99 price attached to a $40.00 monthly fee. That is a lot of manuals. Further more, how about a receipt when I receive the manual so I can act to your lawlessness more expediently.

These are a bunch of rip off merchants. The manual I requested was nothing like my request, I complained and was fobbed off. I cancelled my so called subscription but they have taken money twice even though this was cancelled within 24hours of the initial request.
Do not touch them with a barge pole.....STAY AWAY...

Website asks you to enter details. After a few seconds, comes up with " We Have Your Manual" and then asks for money.
Initially, this is £0.75. Then:
- Tells you they will have to look for it
-Tells you that you have subscribed at a rate of £5.00 per month - Yes, the website did state this but right at the bottom of the page.

Cancellation of subscription was simple and achieved by emai. Cannot help though that the whole setup is a bit of a con.