Finsbury Reviews 158

•

2.5

Shoe Store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Shoe Store

Written by the company

Maître mot au sein de la maison Finsbury, la passion est à l’origine de la création de la marque. Il suffit d'enfiler une chaussure en cuir pour que cet amour des belles matières et du travail réalisé avec le plus grand soin prenne tout son sens. Présent dans chaque soulier réalisé, le savoir-faire des petites mains rejaillit dans une alliance parfaite mêlant tradition et modernité. Préservant les gestes hérités des plus grands, les artisans assurent la qualité du fait main à chaque étape de la conception. Dans la lignée de leurs prédécesseurs, ils s’attellent sans cesse à redonner à la chaussure en cuir ses titres de noblesse. Au cœur des ateliers, les chaussures pour homme sont assemblées avec un cuir issu de peausseries rigoureusement sélectionnées et travaillées par des professionnels animés par une seule ambition : sublimer la démarche.

Contact info

2.5

Poor

158 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 43% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Bexley

www.bexley.fr

4.5

(4K)

Incorio

incorio.com

4.5

(75)

Rudy's chaussures

rudys.paris

3.5

(275)

Bocage

www.bocage.fr

2.7

(254)

J.M. Weston

jmweston.com

2.4

(22)

Jonak

jonak.fr

4.5

(3K)

Septieme Largeur

www.septiemelargeur.fr

4.7

(1K)

Bobbies

bobbies.com

4.4

(16K)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 20, 2025

Derbies LEONIE Black

I wanted to biy high quality shoe and I bought Derbies LEONIE Black (245 Euro) in France, Paris, Velizy 2. Shoes are great quality, all leather with real rubber sole but after two times wearing them my feet hurt me so much I will not be wearing them any more. I tried to make them softer but it is just not working. They are just not for my type of feet. I didn’t try other shoes (other models) from this brand but I would not recommend this model if you are walking a lot.

August 20, 2025

Unprompted review

Updated Jun 3, 2025

Bad customer service

Customer service is basically not reachable. It takes them weeks to comply.
The quality of the product however is good.

May 20, 2025

Unprompted review

Mar 14, 2025

This company don’t pay back the money…

This company don’t pay back the money of shoes returned to the company! Had contact with creditcard company about this fraud!!!

March 14, 2025

Unprompted review

Feb 27, 2025

Bought a pair of sneakers

Bought a pair of sneakers, they hurted so much I had to trash them after two days. Owner had assured me the leather would soften. I couldn't wait and didn't want to try any longer.

February 25, 2025

Unprompted review

Updated Aug 17, 2023

Satisfaisant

Quick and satisfying replies by the customer service team, thanks.

August 17, 2023

Unprompted review

Reply from Finsbury

Aug 24, 2023

Dear Sir,

We sincerely thank you for taking the time to leave your review.
Your review is very valuable to us and we are delighted to hear that you had a positive experience with our service.

At Finsbury, we continually strive to provide exceptional customer service and meet the needs of our customers in the best possible way. Your positive feedback motivates us to continue our efforts in this direction.

Thank you again for your confidence in Finsbury.

Sincerely,
The Finsbury Team

Show reviews in all languages. (158 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look