Our quote came from Ray who was fab, very knowledgeable and very respectful and supportive. Fully recommend him. Their surveyor was very thorough and asked lots of questions. Our problems arose wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
First Choice Doors & Windows Ltd is registered with Companies House at Unit 9 Fordhouse Industrial Estate, Steel Drive, Wolverhampton, WV10 9XA. Company Number 10548437. We are a double glazing company with a head office based in Wolverhampton, specialising in exterior home improvements. We are certass registered and all work comes with an IBG from Quality Assured National Warranties.
Contact info
Unit 9 Fordhouse Industrial Estate, Steel Drive, WV10 9XA, Wolverhampton, United Kingdom
- 01902 965707
- sales@firstchoicedoorswindows.co.uk
- firstchoicedoorswindows.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent windows and service
The price was reasonable the quality second to none very good windows the staff from start to finish were very professional and would recommend this company as your first choice
We had a replacement front door
We had a replacement front door in dark grey wood grain fitted approx a year ago and are very happy with the result and the customer service
I can highly recommend them.
Shaun R
Ray was very experienced in what he was doing can't wait to get my windows
Ray was very experienced in what he dose I can't wait for my new windows
Very professional
Very professional, explained everything well, gave a complete breakdown of cost, so no surprises, all in all very happy.
Excellent service on time and…
Excellent service on time and explained everything very clearly and no bs and value for money.
From the initial quotation with Ray to…
From the initial quotation with Ray to the speedy installation date from the team and finally the fitters on the day everything has been brilliant!
On the 7th July 2025 I had fitted a…
On the 7th July 2025 I had fitted a lounge window a kitchen window and a lounge French doors. My original gentleman sales agent told me the quality I should expect. And he didn't exaggerate the fitting and the workmanship far superpast the expectation that I was expecting. The team for first choice from sales office staff and then Singh and Happy the fitters did not disappoint the workmanship and quality from Singh and his wife was nothing short of perfection and they didn't do anything by half they was also very polite and clean and tidy.
Ray the sales agent came after the job was finished to make sure everything was to my liking Ray himself was very good at his job and was very polite and put me at ease. I will definitely go to first choice doors and windows for my next jobs and wouldn't hesitate to recommend them to my family and friends
From quote to install
From quote to install. We are very happy. The instillation team did an amazingly job super quickly but still quality and so clean during and after they were at our property. Would recommend them 100% 👍
First Choice representative sales presentation
We had a meeting today with the First Choice representative, following what was a good presentation we decided to place an order for a new cladding system to be fitted.
The salesperson was very helpful, this gave us the confidence to place an order for there company to carry out the work.
We will give a follow up when the work has been completed.
Great experience
From the quote to the finish product couldn’t have asked for anything better, was recommended through a family member who have previously had work done by them.
All windows fitted and a porch
Tidy and professional
Just the job
I have had windows and doors from first choice. I have found there work to be fine and the work man clean up afterwards.
Whole house windows
From the original quote provided by Ray (who I cannot recommend highly enough), through to aftercare I was extremely impressed with the service. The fitting team were excellent and did a thorough clean up throughout every room that they worked in. My house is rendered and I was concerned about damage to the render, however there was very little damage and any that there was, was repaired to a high standard.
Another Satisfied installation
The couple who fitted our new bay windows on the 26th of June were very professional from when they started till they cleaned up. They took care to fill in any cracks.
The sales agent who came first (ray) was very informative and polite. He did not try to push us into an agreement he gave us the quote and rang us a couple of days later. Which we gladly accepted. This is our fourth time of using First choice in two properties and we have no qualms in recommending them.
Mrs Angela Francis.
Super new conservatory roof
Our replacement conservatory tiled roof was expertly installed by first class fitters. Very accommodating. Not the cheapest but, at this stage, it looks first class.
Very polite all the way through from…
Very polite all the way through from the canvaser to the sales rep, no pressure to buy on the day. They gave us their best price and then some, to accommodate our budget. We would highly recommend first choice windows, even if you are thinking of having the work done in 12 months as their quotes last.
We have had windows,doors and soffits…
We have had windows,doors and soffits done at various times, always happy with the fitters and the products.
I had a porch infill fitted 7 years…
I had a porch infill fitted 7 years ago which is still perfectly ok i have ordered some more work to be done after visit from Ray sales rep,very pleased with the cost.I am happy to recommend this company.
Bernard Pressdee.
Everything about the job was explained…
Everything about the job was explained thoroughly & great price too.
Would highly recommend
we are three time existing customers.
we are three time existing customers.
we have had windows and doors fitted and are happy overall with the quality and fitting.
our first order was in 2021 and we are possibly looking to have further work through Ray in sales who gives detail explination on design and cost. we are happy to reccommend him and the company.
Mr & Mrs Hunter
Excellent work and Service!
Just had my third job completed by First Choice which was the remaining windows in my 3 bed detached property including a big bay window in my lounge. First job back in February 25 was the fitting of a new back bedroom window with multiple openers replacing a very old and worn out single opener UPVC unit at the same time as a brand new UPVC front door. I was so impressed with the quality of the work by their lovely Asian Husband, Wife and Son (I think?) fitting team with their attention to detail and workmanship that I ordered a new back door to be fitted April by the same team up to the same standards as above. Kyle from their Sales and Service Team subsequently negotiated an excellent deal with me on a one year buy now-pay later finance agreement with V21 Finance to upgrade the remainder of my windows and this was completed Monday 16th June by the same fitting team to the same high standards as before. Absolutely delighted with my new Energy efficient modern units, all with lovely gold locking handles. I should add both my front and back doors were fitted with high quality anti snap APECS lock barrels supplied with 5 keys each, so no cost cutting with cheap locks. Also I should add that my installation team took away all my old windows and glass for disposal and really cleared up after the job was complete. Dust sheets were carefully used throughout the house as required for all jobs completed.
Kyle has also left me with an excellent quote for possible future upgrading of my conservatory windows and doors.
In conclusion, absolutely no regrets in choosing First Choice Windows for my work. They may not be the cheapest around but I have found the quality of their products and installation have been second to none and would well recommend you consider them if you are looking to upgrade your windows, doors or conservatory. I should say that I was aware of First Choice Windows and Doors as they have done other jobs on my estate.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








