I contacted First Fence Bristol and spoke with Chloe Gill on several occasions. She was sooo lovely. Extremely helpful and kind. Nothing too much trouble. I highly recommend First Fence. I have contac... See more
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Ordered some railings from here to try and match the ones we have already. The company was super helpful from the get go, the receptionist and the sales guy Matt gave great customer service. I needed... See more
my first order did take longer than they promised but it fell during the xmas new year period. They answer your questions so good customer service and the staff at Dartford depot where I collected the... See more
Company replied
Fantastic service from Scott at first fence. I couldn’t get anyone here to help me unload but Scott unloaded 25 large fencing harriers all on his own by hand in the pouring rain ,he was very caring a... See more
Company replied
Company details
Written by the company
First Fence was established in 2010 and has fast become one of the front-runners of today's UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions on both a national and international scale. To enable greater manufacturing facilities with a large office space, our Head Office in Swadlincote, South Derbyshire was formed. With further success came the development of our Regional Depots in Bristol, Tipton, Glasgow, Essex and Nottingham. All of our depots offer vast stock holding and great transport links, therefore minimising the travelling distance to deliveries. This teamed with our efficient vehicles and route planning software help to ensure we are operating an efficient delivery service and continuing to grow as a company.
Contact info
First Fence Ltd, Kiln Way, Swadlincote, DE11 8EA, DE11 8EA, Swadlincote, United Kingdom
- 01283 512 111
- sales@firstfence.co.uk
- firstfence.co.uk
4.3
Excellent
72 reviews
Hasn’t replied to negative reviews
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Don’t not use this company !!!!
Spent over £5k run short then wanted to charge me full £30 per panel more
even though I told the sales operator on the phone we might run short
he said it wasn’t the problem
Then up the price Up price !
should have stay with our original supplier we have use in the past few years , iae in Birmingham
March 11, 2024
Unprompted review
Reply from First Fence Ltd
Hello,
Thank you for taking your time to provide feedback. We appreciate both positive and negative reviews as in turn helps us improve our service.
We are sorry to hear about your recent experience, this is being looked into. Our prices do have price breakers in for larger quantities, this will be why there would be a difference in price if you ordered a smaller order. If you contact our customer service team they are more than happy to look into further.
Kind Regards
The First Fence Team
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Great delivery service from Colin
Great delivery service from Colin
February 28, 2024
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for taking the time to leave your 5-star review. We are thrilled you had a great service from Colin.
Here at First Fence, we strive to provide an exceptional service from the initial enquiry right through to the delivery of goods. We are glad that this was the case for you and hope we can be of assistance with any future fencing projects you may have.
Kind regards
The First Fence Team
Reply from First Fence Ltd
Hello Joseph,
Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our team to be very helpful and patient.
Here at First Fence, we are committed to offering great value products and speedy delivery service, and we're thrilled that it made a positive impact on your experience.
Should you ever need our services again or have any questions, please don't hesitate to get in touch. We look forward to the opportunity to serve you with the same level of excellence in the future.
Thank you once again for your review!
Kind regards
The First Fence Team
Reply from First Fence Ltd
Good Morning Ben,
Thank you for taking the time to leave your 5-star review. We are thrilled you had a great service from Colin and will make sure your lovely comments are passed on.
Here at First Fence, we strive to provide an exceptional service from the initial enquiry right through to the delivery of goods. We are glad that this was the case for you and hope we can be of assistance with any future fencing projects you may have.
Kind regards
The First Fence Team
Great communication with the driver and…
Great communication with the driver and company and delivered as promised. Excellent service and a very helpful driver. Thanks Colin the driver.
December 21, 2023
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for taking the time to leave your 5-star review. We are thrilled you had a great service from our team.
Here at First Fence, we strive to provide an exceptional service from the initial enquiry right through to the delivery of goods. We are glad that this was the case for you and hope we can be of assistance with any future fencing projects you may have.
Kind regards
The First Fence Team
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Colin was a great delivery driver kept…
Colin was a great delivery driver kept me informed when he will attend and was on time and very helpful
December 14, 2023
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for taking the time to share your positive experience with us.
We are delighted to hear that your delivery arrived on time. Punctuality is one of our top priorities, and we strive to ensure that our customers receive their orders promptly.
It brings us great joy to know that Colin, our team member, went above and beyond to provide you with excellent service. We take pride in having a dedicated and helpful team members.
Once again, thank you for choosing First Fence, and we hope to see you again soon!
Kind regards
First Fence Team
Great service from a good company
Great service from a company that had a good website, was quick to confirm items in stock, agree a suitable delivery time slot and then keep me informed..,. what more does a great company do? yes..... have a keen price! 5*
November 16, 2023
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for taking the time to leave your 5-star review. We are thrilled you had a great service from our team and found our website to be good.
Here at First Fence, we strive to provide an exceptional service from the initial enquiry right through to the delivery of goods. We are glad that this was the case for you and hope we can be of assistance with any future fencing projects you may have.
Kind regards
The First Fence Team
Could not have been better
Price better than competitors after factoring in delivery charges; delivery timing excellent; polite friendly driver (Luke) assisted with unloading.
I've used them before (same quality service) and I shall no doubt be using them again.
No hesitation in recommending the Company.
November 2, 2023
Unprompted review
Reply from First Fence Ltd
Hello Alan,
Thank you for taking the time to leave your five-star review. We are incredibly pleased that you found our prices to be better than competitors and that you had an excellent service.
Our team takes immense pride in delivering excellent customer service, and we're delighted that our communication efforts resonated with you. Knowing that you would choose us again in the future is the greatest compliment we could receive.
At First Fence, our commitment is to ensure that every customer has access to high quality products that can be quickly delivered to their location.
We look forward to working with you in the future!
Best regards,
The First Fence Team
I always use First Fence
I always use First Fence for fencing, barriers and other products. Brilliant service all round, Rob Blakeman is really knowledgeable and helpful.
September 27, 2023
Unprompted review
Reply from First Fence Ltd
Hello Farran,
Thank you for taking the time to leave your 5-star review. We are thrilled you had an excellent service from our team.
We're always working to improve our customer service, so it's great to hear that you found Rob B to be super helpful and friendly. We will make sure to pass on your lovely comments to them.
We hope you'll continue to choose First Fence for all of your fencing needs in the future.
Kind regards
The First Fence Team
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Clear and responsive
Having to review the fencing product options available a number of time to meet the Client's requirements, the team were patient and responsive in a timely manner, and always made sure that my requests were clearly met.
August 25, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Damien,
Thank you so much for your 5-star review! It means the world to us to hear that you had a positive experience with our team.
We are so glad that you found our team to be patient and responsive. We understand that choosing the right fencing product options can be a complex process, and we are committed to working with our clients to find the best solution for their needs. We are also committed to providing clear and timely communication, so that our clients are always informed and in control of the process.
Thank you again for your kind words. We are truly grateful for your business and support.
Many thanks
First Fence Team
Great company, helpful and efficient.
Natalie has been fantastic, quick response and super helpful. The company is always reliable whether collecting or having fencing delivered its a smooth process and wouldn't hesitate to recommend.
September 14, 2023
Unprompted review
Reply from First Fence Ltd
Hello Rohanna,
Thank you for taking the time to leave your 5-star review. We are thrilled you had an excellent service from our team.
We're always working to improve our customer service, so it's great to hear that you found Natalie to be super helpful and friendly. We will make sure to pass on your lovely comments to them.
We hope you'll continue to choose First Fence for all of your fencing needs in the future.
Kind regards
The First Fence Team
Oakbank allotments
First fence responded quickly to our request and delivered as stated. I would recommend them to anyone.
September 14, 2023
Unprompted review
Reply from First Fence Ltd
Hi Colin,
Thank you so much for your positive review! We're so glad to hear that you were happy with our quick response and delivery. We take pride in providing excellent customer service, and we're always happy to help our customers find the products they need.
We're also glad to hear that you would recommend us to others. Your recommendation means a lot to us, and we'll continue to work hard to earn your business.
Thank you again for your 5 star review!
Kind regards
The First Fence Team
First fence excels in every way
First fence excels in every way. Their service is top-notch, and Jess stands out as a friendly and helpful staff member. Highly recommended!
September 7, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Anna,
Thank you so much for taking the time to leave us a 5-star review. We are so glad to hear that you had a top-notch experience with our team.
We are always working to improve our customer service, and it is great to hear that you found Jess to be helpful and friendly. We will definitely pass on your lovely comments to them.
We hope you will continue to choose First Fence for all of your fencing needs in the future.
Kind regards
The First Fence Team
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Good communication and service
Their sales team respond too quickly and efford to give best service
September 11, 2023
Unprompted review
Reply from First Fence Ltd
Hi Ali,
Thank you so much for taking the time to leave us a review! We're so glad you enjoyed our communication and service. We pride ourselves on having a quick and responsive sales team, and we're always looking for ways to improve our customer service.
Your feedback is valuable to us, and we'll use it to continue to provide our customers with the best possible experience.
Thank you again for your business!
Kind regards
The First Fence Team
Great company to work with
Great company to work with, their knowledge and expertise helped us out no end.
September 13, 2023
Unprompted review
Reply from First Fence Ltd
Hello,
We appreciate you taking the time to leave your five-star review. We are incredibly pleased that you found our team to be knowledgeable and great.
Here at First Fence, we strive to provide an excellent service from the initial quote right through to the delivery of goods.
We are thrilled this was the case for you and we hope we can be of assistance again with any future fencing requirements you may have.
Kind regards
The First Fence Team
Great service and prices
Great service and prices, always deliver on time, hassle free ordering process.
Always our first call for fencing and safety barriers.
Neil Heslop
Technical Manager
Willow Pumps.
August 24, 2023
Unprompted review
Reply from First Fence Ltd
Hello Neil,
Thank you for taking the time to leave your five-star review. We are incredibly pleased to have met experienced a great service and prices.
Our team takes immense pride in delivering excellent customer service, and we're delighted that our communication efforts resonated with you. Knowing that you would choose us again in the future is the greatest compliment we could receive.
At First Fence, our commitment is to ensure that every customer has access to high quality products that can be quickly delivered to their location.
We look forward to working with you in the future!
Best regards,
The First Fence Team
O'Brien Contractors Review
I always use First Fence for our temporary fencing requirements for jobs at O'Brien Contractors. Top Service, Deliveries, Customer Service and Value.
September 7, 2023
Unprompted review
Reply from First Fence Ltd
Hello,
Thank you for taking the time to leave such a positive review. We're thrilled to hear that you always use us for your temporary fencing requirements.
Here at First Fence, we are committed to offering great value products and speedy delivery service, and we're thrilled that it made a positive impact on your experience.
Should you ever need our services again or have any questions, please don't hesitate to get in touch. We look forward to the opportunity to serve you with the same level of excellence in the future.
Thank you once again for your review!
Kind regards
The First Fence Team
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Absolutely awful company would not…
Absolutely awful company would not recommend in any way,
September 12, 2023
Unprompted review
Very pleasant
My experience with first fence was a pleasant one. The ordering team were very friendly and efficient all products arrived on time.
I also got my fence installed by the same company.
Which also was fitted promptly and effectively.
I would also like to say the chaps doing the installation were also very friendly and polite.
All in all I would recommend this company if you require a fence to be purchased or installed.
Thanks again first fence
Ken Edinburgh
August 10, 2023
Unprompted review
Reply from First Fence Ltd
Hello Ken,
Thank you so much for your kind review! We are so glad to hear that you had a pleasant experience with First Fence. We take pride in providing our customers with excellent service, and we are always happy to hear when our customers are satisfied.
We appreciate you mentioning how friendly and efficient our ordering team was. We strive to make the ordering process as easy and seamless as possible for our customers, and we are glad that you found our team to be helpful and accommodating.
We are also glad to hear that you were happy with the installation of your fence. We work with experienced and reliable installers who take pride in their work, and we are always happy to hear when our customers are pleased with the finished product.
Thank you again for your review! We hope you will continue to be a satisfied customer of First Fence for many years to come.
Kind regards
The First Fence Team
Great delivery today by Colin
Great delivery today by Colin. Communication was excellent, arrived on time and helpful with offloading.
July 26, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Mike,
Thank you for taking the time to leave us a fantastic five-star review! We are thrilled to hear that Colin provided an exceptional delivery experience for you.
At First Fence, we pride ourselves on excellent communication and punctuality, ensuring our customers receive the best service possible. We'll be sure to pass on your kind words to Colin, as recognition of outstanding performance is always appreciated.
If you ever need our services again, don't hesitate to reach out. We're here to provide you with top-notch service every time!
Kind regards
The First Fence Team
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