I contacted First Fence Bristol and spoke with Chloe Gill on several occasions. She was sooo lovely. Extremely helpful and kind. Nothing too much trouble. I highly recommend First Fence. I have contac... See more
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Ordered some railings from here to try and match the ones we have already. The company was super helpful from the get go, the receptionist and the sales guy Matt gave great customer service. I needed... See more
my first order did take longer than they promised but it fell during the xmas new year period. They answer your questions so good customer service and the staff at Dartford depot where I collected the... See more
Company replied
Fantastic service from Scott at first fence. I couldn’t get anyone here to help me unload but Scott unloaded 25 large fencing harriers all on his own by hand in the pouring rain ,he was very caring a... See more
Company replied
Company details
Written by the company
First Fence was established in 2010 and has fast become one of the front-runners of today's UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions on both a national and international scale. To enable greater manufacturing facilities with a large office space, our Head Office in Swadlincote, South Derbyshire was formed. With further success came the development of our Regional Depots in Bristol, Tipton, Glasgow, Essex and Nottingham. All of our depots offer vast stock holding and great transport links, therefore minimising the travelling distance to deliveries. This teamed with our efficient vehicles and route planning software help to ensure we are operating an efficient delivery service and continuing to grow as a company.
Contact info
First Fence Ltd, Kiln Way, Swadlincote, DE11 8EA, DE11 8EA, Swadlincote, United Kingdom
- 01283 512 111
- sales@firstfence.co.uk
- firstfence.co.uk
4.3
Excellent
72 reviews
Hasn’t replied to negative reviews
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The delivery was on time
The delivery was on time . Colin was excellent and couldn't of been anymore helpful
July 25, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Colin,
Thank you for taking the time to share your positive experience with us.
We are delighted to hear that your delivery arrived on time. Punctuality is one of our top priorities, and we strive to ensure that our customers receive their orders promptly.
It brings us great joy to know that Colin, our team member, went above and beyond to provide you with excellent service. We take pride in having a dedicated and helpful team members.
Once again, thank you for choosing First Fence, and we hope to see you again soon!
Kind regards
First Fence Team
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Quality fencing delivered on time
Had my fence delivered by Colin today, This man needs a pay rise!!!!
Thanks for your help.
June 15, 2023
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for taking the time to leave your positive review. We are pleased that you found Colin’s service to be five stars. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin's delivery to Carnforth
Colin was our delivery driver this morning, he rang 25 mins before his arrival on site as promised and was very helpful throughout the delivery, first class work from him.
My only issue is that we were promised these gates on either Monday or Tuesday of this week and we have had to postpone the installation work due this delivery date not being honoured
June 15, 2023
Unprompted review
Reply from First Fence Ltd
Good Afternoon Phil,
Thank you for taking the time to leave your positive review. We are pleased that you found Colin’s service to be first class. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Great friendly delivery
Great friendly delivery from Colin. Very helpful.
June 7, 2023
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for leaving your positive rating. We are pleased that you found your experience at First Fence to be five-star worthy. We strive to provide excellent service and good quality products to all our customers. We hope we can be of assistance with any future fencing projects you may have.
Kind regards
The First Fence Team
Very helpful
Driver Andy Dingle was really helpful and friendly.
Called when he was an hour away and then when 2 minutes away.
Unloaded together .
We have used First Fence a few times and will defintely continue to
June 7, 2023
Unprompted review
Reply from First Fence Ltd
Hello Jon,
Thank you for taking the time to leave your positive review. We are extremely pleased that you had a five-star service and would recommend our services. We will make sure your lovely comments about Andy are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We are glad that this was the case for you, and we look forward to working with you in the future.
Kind regards
The First Fence Team
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Colin made the delivery today and was…
Colin made the delivery today and was clear, helpful and efficient with drop off and explanation of products. We are very pleased with the quality of shipping, drop off to site and the condition of the goods upon receipt.
June 6, 2023
Unprompted review
Reply from First Fence Ltd
Good morning,
Thank you for taking the time to leave your positive review. We are pleased that you experienced a five-star service from our driver Colin. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin was an absolute gentleman kept me…
Colin was an absolute gentleman kept me updated with deliverytime and helped to offload the materials. He's an asset to your company
May 26, 2023
Unprompted review
Reply from First Fence Ltd
Hello Matt,
Thank you for taking the time to leave your positive review. We are pleased that you experienced a five-star service from our driver Colin. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Hi we had a great delivery driver…
Hi we had a great delivery driver called Colin, he was very helpful and made our life’s easier.
Wish all driver were like this
May 25, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Ryan,
Thank you for taking the time to leave your five-star review. We are incredibly pleased you found our driver Colin to be helpful. Here at First Fence, we aim to provide a five-star service from the initial enquiry, right through to the speedy delivery. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Mesh sheet delivered by Colin
Mesh sheet delivered by Colin. Very professional and personable gentleman. Telephoned beforehand so we knew he was on his way.
May 25, 2023
Unprompted review
Reply from First Fence Ltd
Hello Chris,
Thank you for taking the time to leave your positive review. We are pleased that you experienced a five-star service from our driver Colin. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
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Delivery to Rail Yard
Morning first and foremost I have used Firstfence over the years and always had great results
But I have noticed a there head and shoulders approach to customer service of late in particular the Driver Colin nothing is to much trouble courtesy empathy to his surroundings and the clarity and communication
Colin thank you and your young lady in the office truly a wonderful pleasure to work with you
May 24, 2023
Unprompted review
Reply from First Fence Ltd
Hello Trev,
Thank you for your positive review. We are pleased that you experienced a five-star service from our team. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent service from the initial enquiry right through to our speedy delivery service. We would love to assist with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin from Tipton
Colin the driver sorted out our replacement gate. Polite and efficient. He would make someone a lovely partner. Good service thank you.
May 22, 2023
Unprompted review
Reply from First Fence Ltd
Hello Clive,
Thank you for taking the time to leave your positive review. We are pleased that you experienced a five-star service from Colin. We will make sure your lovely comments are passed on. Here at First Fence, we strive to provide an excellent customer service and top-quality products. We hope we can be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin 5*
Colin kept us up to date with delivery and was extremely friendly and helpful. A credit to the company
May 5, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Charlotte,
Thank you for your positive review. We are pleased that you experienced a five-star service and found our driver Colin to be very helpful. We agree, Colin is a credit to our company. Here at First Fence, we strive to provide an excellent service from the initial enquiry right through to our speedy delivery service. We would love to assist with any future fencing requirements you may have.
Kind regards
The First Fence Team
Colin delivery driver was bang on time…
Colin delivery driver was bang on time nice pad and efficient happy to keep using first fence
April 28, 2023
Unprompted review
Reply from First Fence Ltd
Hello,
Thank you for your positive review. We appreciate you taking the time to share your praise. We are incredibly pleased you found our driver Colin to be helpful and efficient. Here at First Fence, it’s important to us that all our customers experience a helpful and efficient service. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
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Colin was great very helpful and took…
Colin was great very helpful and took care of everything quickly and easily
April 27, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Jack,
Thank you for your positive review. We are pleased that you experienced a five-star service and found our driver Colin to be very helpful. Here at First Fence, we strive to provide an excellent service from the initial enquiry right through to our speedy delivery service. We would love to assist with any future fencing requirements you may have.
Kind regards
The First Fence Team
The driver Colin was really helpful…
The driver Colin was really helpful yesterday when he dropped off the additional fence post at our Birkenhead site.
April 24, 2023
Unprompted review
Reply from First Fence Ltd
Good Morning,
Thank you for taking the time to leave your five-star review. We are incredibly pleased you experienced a helpful service from Colin. We will make sure your lovely comments are passed on. Here at First Fence, we aim to provide a five-star service from the initial enquiry, right through to the speedy delivery. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
Fantastic service from Scott at first…
Fantastic service from Scott at first fence. I couldn’t get anyone here to help me unload but Scott unloaded 25 large fencing harriers all on his own by hand in the pouring rain ,he was very caring and didn’t wa t me to get soaked. He saved me a job as I’m not as muscly and strong as a bloke !He was an absolute gentleman.ThNkyou Scott you are a credit to Firstfence .
April 24, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Cheryl,
Thank you for your positive review. We appreciate you taking the time to share your praise. We are incredibly pleased that you experienced a fantastic service from Scott. Here at First Fence, it’s important to us that all our customers experience a helpful and efficient service. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
The delivery driver who was called…
The delivery driver who was called Colin was very polite and helpful
April 19, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Mark,
Thank you for your five-star review. We are incredibly pleased that you found Colin to be polite and helpful. We will make sure your lovely comments are passed on. Here at First Fence, we aim to provide a five-star service to all of our customers. We would love to be of assistance with any future fencing requirements you may have.
Kind regards
The First Fence Team
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Colin was very helpful and polite
Colin was very helpful and polite, credit to the company brand.
April 13, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Mick
Thank you for taking the time to leave your positive review. We are incredibly proud that you had a five-star service from Colin. We agree, he is a credit to our organisation, and we will make sure your comments are passed on. Here at First Fence, we strive to go the extra mile for all our customers. We are glad that this was the case for you and hope we can be of assistance again with any future fencing requirements you may have.
Kind regards
The First Fence Team
Driver was Colin.
Driver was Colin.
Very good, polite and on time.
No fuss.
April 6, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Oliver,
Thank you for leaving your five-star review. We are extremely pleased that you found our driver Colin to be very good, polite and on time. Here at First Fence, we understand how important it is to deliver your goods in a speedy manner which is why we offer same day delivery and next day delivery to suit your requirements. We are glad that this was the case for you and hope we can assist with any future fencing products you may need.
Kind regards
The First Fence Team
Fantastic experience and pricing from…
Fantastic experience and pricing from first fence. I realise there is a few people complaining about late deliveries and I can see how this is frustrating but I must say I have received my order and everything was as it should be. I was kept up to date with the progress of my order and Joanne who looked after my order was amazing.
I was happy with the price and I think this company is trying hard to provide a first class customer experience, maybe they had some problems with some deliveries but I would still certainly recommend them and the pricing is unbeatable.
January 30, 2023
Unprompted review
Reply from First Fence Ltd
Good morning Rob,
Thank you for taking the time to write your lovely review. We are incredibly pleased that you had a fantastic and five-star experience. We love to hear when our customers would recommend our services. Here at First Fence, we strive to provide an excellent experience from the initial quote through to our speedy delivery services. We are glad this was the case for you, and we look forward to working with you in the future with any fencing requirements you may have.
Kind regards
The First Fence Team
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