First Self Drive Reviews 319

This is my 2nd time and again the service was superb. I will always use these guys, always helpful and friendly.

We hired a car for 2 weeks when my son visited from Canada this week, because I booked it when my son was still in Vancouver Wayne was extremely helpful and got the hire all set up before he arrived so it was so easy when we collected the car. Nothing was too much trouble and he made the whole experience a pleasurable one. Thank you to all the staff very friendly office

Brilliant customer service. Lovely clean van and at a reasonable price. Wouldnt hesitate to recommend or use again. Big thanks to Wayne for his patience when I called multiple times to query size of the van. Thank you.

I hired a transit-sized van from First Self Drive over a weekend.
The staff were very helpful, courteous and professional. The vehicle was clean, well maintained and reliable - perfect for the job I hired in for.
I have hired various vehicles from First Self Drive over a period of about ten years. I have never had a problem and would not hesitate in using them again. Excellent service. 10 out of 10.

Fantastic service from start to finish. Friendly and professional. Car was clean and perfect for me. Will definitely use next time I visit Norwich. Thank you Jonathon and Simon

From The Very First phone call right through the hire The service I received was absolutely First class indeed.Couldnt fault one thing at All.Great Service Professional And Friendly. Brilliant.Would Most Certainly use this company again.

A thoroughly decent firm; peopled by nice, hard working men and women. Considerate and simple in manner. For me this is the missing link in society today; great people services and one I commend unreservedly!

Best customer service I've received from a car rental hire so far. Staff were friendly and patient when helping me make a telephone booking. Pick up and drop off was extremely easy. The car was in pristine condition and the price very reasonable. 10/10 highly recommended.

Thanks to all the staff at First Self Drive, excellent service, minibus was superbly, driver said it was lovely to drive, far better than he was expecting.
See you next time.
No problem recommending these guys
Ian and the Cheltenham races gang

Efficient, fast and friendly service at a competitive price. Van was clean and in great working order, making for a stress free day of hire. Would most certainly return.

Many thanks to First Self Drive and in particular to Wayne for all his help this past fortnight. I would recommend this company to one and all.

Many thanks
Mal

The whole team are pleasant and efficient but there is also a trustworthiness. We hired a Ford Transit Custom in order to collect family with lots of luggage from Gatwick. When we came back David noticed a score just below the driver’s door. My face fell. He said “I’ll just go and check whether it was there before.” He came back beaming, saying that it had been there.
Integrity about regulations, payment, everything

I hired a Luton van for 24 hours to move house at an amazing competitive price. Some ‘alternative’ well know vehicle hire companies were double the cost and only available current day or would incur an additional day cost.
The gentlemen in the office were very friendly, in particular the handsome man with the beautiful hair! 😉 you know who you are!! 🤣🤣

Thank you for making our moving day easier and a whole lot cheaper.

Have used this company for many years & have always had First class service.
Rental costs have been very competitive & have recommended them many times.
Always a pleasure to do business with such friendly people.

Friendly staff and very good service what more can you ask 👍

I needed a car immediately for 24 hours and rented with First Self Drive for the first time. The car was great and the service was excellent. Will definitely use them again

Just want to give 5 Stars to First Self Drive, from start to finish of us hiring a Van for moving house, everyone was so kind helpful, and explained everything so I knew how to plan my day..ThanKyou to the team at First Self Drive, Van was spotless so nice to have 1st class Hire Vehicles like this..I will be using this company again in the future highly recommend them..Joy Q Norwich .

Needed to hire a car at short notice and experienced second to none customer service from start to finish. Every member of staff I encountered was friendly, helpful and genuinely cared. Car was new and spotless. Will be the first place I go to when I need to hire a car again.

Needed to hire a car at short notice. Rang and was able to arrange exactly what I needed for pick up following day. Dealt with several members of the team who were all extremely helpful and friendly. Car was perfect for my needs and extremely clean and well presented. Excellent value for money and faultless process from booking to return. Would definitely recommend to anyone and will use again.

Would certainly recommend. Excellent staff attitude and no hassle van hire.