H K Trailers Ltd Reviews 286

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and friendliness of the staff. Many people appreciate the high quality of the products and the very competitive pricing, often noting that they received great value. The ordering process is frequently described as easy and straightforward, with many consumers commending the fast and efficient delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays beyond the stated schedule. Additionally, a small number of people mentioned receiving products that, while functionally identical, differed in brand from what was advertised, though the company did apologize for the lack of clarity in the item description.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Product

Customers consistently note positive experiences with product quality and suitability. Many reviewers praise... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the helpfulness... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the competitive and reasonable... See more

Order

Users describe positive interactions with the ordering process. Many reviewers highlight the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered parts easily on line from their website, kept me updated with progress, best price by far, arrived fairly promptly and trailer now fixed. Will definitely use again.

Rated 5 out of 5 stars

Our trailer had a catastrophic failure a week before we were going on a long trip, these guys were amazing and managed to get my new trailer ready within a couple days of purchase, meaning we could ge... See more

Rated 5 out of 5 stars

very good guys. straight forward, and very helpful advice and explanation preorder. I needed some extra parts(accessories) during assembly eg: support leg. and they supplied within two days after disc... See more

Rated 5 out of 5 stars

Easy to contact, easy location to get to and fully understood what my trailer needed regarding its ‘braking issue’. Prompt completion of work - including fixing a couple of extra issues as part of th... See more


Company details

  1. Trailer Dealer
  2. Horse Trailer Dealer
  3. Trailer Rental Service
  4. Trailer Repair Shop
  5. Trailer Supply Store

Written by the company

H K Trailers is an independent company specialising in trailers up to 3.5ton. We are based just outside of Clevedon, Norh Somerset, Bristol, and provide the following: - Trailer Servicing and Repair - Trailer Hire - Trailer Parts and Accessories - New & Second Hand Trailer Sales


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The brake hub supplied appears to be…

The brake hub supplied appears to be excellent quality, I received it the next day after being notified of it being posted. I did make contact with HK Trailers via email as I had forgotten to purchase a one shot nut and this immediately included in the same parcel. I would certainly recommend H K Trailers to anyone for their competitive prices and customer service.

April 8, 2026
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Rated 5 out of 5 stars

Replacement brake cables

Ordered a full set of brake cables for my trailer, they were delivered a couple of days later and fitted perfectly. Couldn’t be happier with the service and product. Great quality and price.

April 7, 2026
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Rated 4 out of 5 stars

Not what was advertised but explains well

Good delivery time and communication but only three stars due to it being advertised as Alko 150v Damper - 690389 but was a different make of the same length/type

Edit from Hk: I just wanted to reassure you on the quality of the damper purchased. The damper is manufactured by Stabilus, who are the manufacturers that are used by Alko for their Alko branded dampers, the only difference being the branding on the damper. I apologise that this wasn't clearer in the item description.

February 23, 2026
Rated 5 out of 5 stars

Great service

Great service
Friendly and knowledgeable staff. Thank you for the advise, it was exactly as you said, and trailer hub now all sorted.
Thank you.

February 16, 2026
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Rated 5 out of 5 stars

Stand out Level of Service

Easy to contact, easy location to get to and fully understood what my trailer needed regarding its ‘braking issue’. Prompt completion of work - including fixing a couple of extra issues as part of the service. You won’t get better value of service in the area and for me was well worth the 1 hour drive each way from Abergavenny. I will be seeing these guys again - even if it’s just for annual servicing!
Great job Henry and the Team 🤜🤛

February 19, 2026
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