First Truck Parts Reviews 

439
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers had a great experience with this company. Customers frequently mention that shipments arrive extremely fast, and ordered items are securely packaged with protective wrapping to ensure safe transport during delivery. Many people also appreciate finally locating difficult-to-find replacement components at fair prices that match their vehicle specifications and repair needs perfectly. Some reviewers were not happy with receiving incorrect parts, which unfortunately led to frustrating setbacks, extended downtime, and unexpected delivery delays. A few individuals additionally noted difficulties regarding unexpected restocking fees and experienced frustrating communication challenges when attempting to resolve order issues with support staff.

What people talk about most

Product

People report ambiguous experiences with product, as customer opinions vary widely. Some consumers praise the... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting fast shipping and items... See more

Price

Customers consistently note ambiguous experiences with price, often highlighting great and affordable pricing... See more

Order

Clients share ambiguous opinions on order experiences, highlighting both smooth transactions and frustrating... See more

Quality

Reviewers highlight ambiguous aspects of quality, noting both high standards and concerning discrepancies.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more

Rated 4 out of 5 stars

Fast shipping and product arrival. Disappointed the turbo installation kit wasn't included with the turbo for the price I bought it for. Other sites online included both the turbo w/install kit for le... See more

Rated 5 out of 5 stars

I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more


Company details

  1. #9 of 10 best companies in Truck Accessories Store
  2. #57 of 81 best companies in Auto Parts Store

Written by the company

Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.


Contact info

4.1

Great

TrustScore 4 out of 5

439 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(439)

102 reviews in the last 12 months

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Rated 2 out of 5 stars

Waste time money and get headache

Company not bad but sent me wrong part should understand and customer time and money. I wait for part more than 4 days and park my truck. After long wait i got wrong part due to this i loss my business and get headache. Block my money paid to first truck parts. Than rush to local supplier to get my truck to road. Its my advise always ask them to sent picture before order to confirm if it right or wrong part.

December 10, 2025
Rated 1 out of 5 stars

Bait and Switch

The part delivered to me looks to be aftermarket, the photos posted online show and claim to be genuine. I feel this is bait and switch. The part does not match the ad that I bought from.

October 30, 2025
Rated 1 out of 5 stars

Applicable year was not listed

Applicable year was not listed. Did not work for my truck and then with the 20% restocking fee. I'm out 60 or $70. Shipping was fast would give five stars but won't work with me on the refund ,

October 22, 2025

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