Fitment Industries Reviews 

300
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising product quality, noting items arrive in perfect, undamaged condition and fit their vehicles precisely. Many consumers highlight fast delivery and secure packaging, often receiving orders earlier than expected, alongside a smooth, professional ordering process with helpful customer service. However, some customers experienced issues with customer service, citing slow communication or difficulties resolving problems like incorrect shipments, discontinued products, or lack of alternatives. A few also noted that order tracking updates were not always prompt, and some deliveries were delayed even with expedited shipping. Minor damage or missing small accessories like centering rings or keys were also reported by a small number of reviewers.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process simple, quick, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the flawless... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been looking at a set of Ferrada wheels for a long time but hesitant because of the price. Fitment Industries had a sale on a set i liked and so I pulled the trigger. Got the Ferrada F2. Deliver... See more

Company replied

Rated 5 out of 5 stars

Being this was my first time buying rims online I was a little nervous but with fitment industries guided wheels and tires package it helped me find the exact rims I wanted and what tires I may need.... See more

Company replied

Rated 5 out of 5 stars

I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole pr... See more

Company replied

Rated 5 out of 5 stars

First time customer here, I have to say that I was impressed with the whole process. Wheels were packed super well and had excellent protection from the bugling carriers which almost always damage my... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(300)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best pricing, fast shipping

Best pricing, and fast shipping, great experience!

October 17, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for the great review, Leng! We greatly appreciate you choosing us for your build!

Rated 5 out of 5 stars

Quick service

Quick service, great user interface. Quick and simple shipping. 2nd set of wheels from these folks, will shop again!

October 20, 2025
Unprompted review
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Reply from Fitment Industries

Thanks for choosing us again! We appreciate your feedback on our quick service and user interface.

Rated 5 out of 5 stars

Steve Hamilton AKA “The Wheel Jesus”

Steve Hamilton AKA “The Wheel Jesus”, you handled business & did me right. HUGE selection, great prices, and delivered the right product. I would recommend and will order again myself. Would have bought wheels too, but the 26” TIS 507B have been on Backorder for 6 months. Please make a call and get me a set. Thanks.

October 21, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for the support, Ryan! Sorry about the backorder on those TIS wheels. Production on those larger wheels tend to be a bit slower due to demand. Feel free to give us a ring and we might be able to set you up with a backorder deposit to secure you a set when they do come back into stock. Thanks again!

Rated 5 out of 5 stars

Two thumbs up to Fitment industries

Two thumbs up to Fitment industries. I am very happy with their service.

October 22, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for the great feedback and we're happy to hear we could provide a great experience with our service!

Rated 5 out of 5 stars

They had the fastest shipping and have…

They had the fastest shipping and have had the best quality by far.

October 21, 2025
Unprompted review
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Reply from Fitment Industries

Thanks for choosing us for your build, Nick! We're happy to hear we could provide a quality experience.

Rated 5 out of 5 stars

Best customer service and best wheels and tires in the business

I had a long and complicated order, and managed to order some fairly bad-fitting wheels and tires for my car from these wonderful folks. I test fit one and realized my mistake, and Fitment Industries Customer Support Team worked hard to guide me in returning the order for a better fitment.

I got the replacement set tonight and mounted them and they are AMAZING, and fit with a beautiful flush look. These guys have great data, superb support, and an excellent assembly team that puts together wheel/tire packages that look like jewels when you put them on your car.

October 17, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for choosing us for your build! We appreciate your support!

Rated 5 out of 5 stars

Customer service was very helpful with…

Customer service was very helpful with the offset I was looking for as I was not sure. My order shipped in 2 days and I received them 3 days earlier than the estimated date. Rims were nicely packaged and an exact fit. My only tiny gripe is I had to source proper fitting centering rings but again I am a novice at this type of customization. Very happy with my purchase and the whole experience I will be back with more of my vehicles.

October 8, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for the great review, Matthew!

Rated 5 out of 5 stars

First time customer

I highly recommend due to the affordability, quick delivery and overall great experience.

October 13, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for choosing us for your build!

Rated 5 out of 5 stars

Great service and products

Website guided me to products that fit my needs and worked well together, which was especially helpful since I was changing my wheels to a different size. Finished product looks great!

October 3, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for your support, Jack!

Rated 5 out of 5 stars

First time buyer and I was pleasantly…

First time buyer and I was pleasantly surprised by how well protected the wheel and tire packages were when they arrived. It really shows the care their shipping department takes! A++ Will definitely use them again in the future.

October 3, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for choosing us for your build, Joe! Enjoy the new shoes!

Rated 5 out of 5 stars

Wheels came before the delivery date

Wheels came before the delivery date, perfect condition, constant updates every step of the way.
Would definitely do order wheels and tires from them again

October 10, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for choosing us for your build, Joseph!

Rated 5 out of 5 stars

Amazing service

I was extremely stressed out trying to make sure I could find a pair of rims that looked really nice, matched my car, and also fit as well. I spoke to one man over the phone and he answered all of my questions. My rims even came in earlier than fitment suggested!
All in all, this company is extremely knowledgable and they know what they’re talking about when it comes to getting the fit for a nice rim. It’s worth every penny especially if you want everything done right

October 10, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

We appreciate the great review and glad that we could help out with the build! Thanks again for your support!

Rated 5 out of 5 stars

Trustworthy and helpful

I placed an order for some wheels that weren’t in stock and were not in production. I was bummed to say the least, but I was contacted by one of the representatives who helped me choose a new set that was identical.
The customer service is definitely great, and the selection of wheels is vast!

August 27, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for the great review, Daniel!

Rated 4 out of 5 stars

Good experience for a problem I created

I messed up and ordered the wrong thing but they were quick with helping me change my order to what I desired and got it to me in a reasonable amount of time. Lots of stock to cool wheels and fairly priced.

September 15, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for choosing us to complete your build!

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