Five Surveys Reviews 

9,658
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 603 reviews, most reviewers had an average experience overall. Many consumers frequently report being screened out of surveys, often after significant time investment, or experiencing crashes, leading to wasted effort and no credit. People also find it challenging to reach payout thresholds due to scarce opportunities or repeated screening out near completion. Furthermore, numerous users express dissatisfaction with customer support, citing unresponsiveness and a lack of assistance for payment or technical problems. While some reviewers reported successful and quick payouts, others experienced payment issues, including accounts under review, unpaid funds, or being deemed ineligible for withdrawal after accumulating earnings.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting significant difficulties and... See more

User experience

Customers consistently note negative experiences with user experience, particularly regarding survey... See more

Website

Clients share negative opinions on the website, with many reviewers expressing disappointment with its... See more

Customer service

Consumers find customer service to be largely negative, with many reporting that support provides unhelpful... See more

Application

Users describe ambiguous interactions with the app, with many reviewers expressing strong dissatisfaction due... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more

Company replied

Rated 3 out of 5 stars

Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I a... See more

Company replied

Rated 3 out of 5 stars

The good: Survey acceptance is above average and the payout threshold is low. The bad: Payouts only come in increments of $5. The ugly: If something happens while you're taking the survey or righ... See more

Company replied

Rated 3 out of 5 stars

Scam site, when i finally reached the $5payout limit they put my account under review and did not pay. Update: After trying a few more times to claim and getting a response that payment will arrive... See more

Company replied


Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.4

Average

TrustScore 3.5 out of 5

10K reviews

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3.4

All reviews

(9,658)

756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hands down the worst survey app I've…

Hands down the worst survey app I've ever used do a survey complete 99% of then get screened out they get what they want then don't pay you . Good luck trying to cash out it's impossible keeps saying technical error contact support but support will never get back to you dont waste your time on five surveys 0 out of 5 stars.

February 3, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I completed 5 surveys and then wanted…

I completed 5 surveys and then wanted to cash out my earnings and was faced with a message " Technical error, please contact support". I have contacted them since Jan 9 and got no response . I went ahead to contact them via their reddit page, they acted like they wanted to help and them went ahead to ban me after deleting my post. Just avoid them . They are scammers . You will waste time answering surveys and then.. boom....

Edit : I said in my text that I contacted support since 9th January and no response . I have just sent another email now with the email address you gave me . Hoping for something better . I will come back and update if I get any positive feedback. Thanks

January 9, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

Great

Great
I love it

January 31, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with Five Surveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@fivesurveys.com. We'd always be happy to hear from you.

Thank you for choosing Five Surveys - Where Your Opinions Matter!

Best regards,
Five Surveys Support Team

Rated 1 out of 5 stars

Scammers wont give me my money

January 31, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

this place is trash

this place is trash. not only is a bottomless pit of screen outs, they always have surveys especially at the 4 out of 5 marker that screen you out after finishing an entire survey. so stupid we give our information, data and time while they collect and not pay out. they're trash. thieves.

January 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I try to get them the benefit of the…

I try to get them the benefit of the doubt but the games they offer if you go any challage above .50 cents it’ll stop tracking and they’ll blame you even though it’s them not wanting you to pay out I did 3 games one of them I should of got $60 I did all the challenges and they refuse to pay saying because it didn’t “track” and surveys are terrible too, save yourself the headache and time and don’t sign up for it customer service it terrible too

January 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars

Well everything was fine for the first$25

Well everything was fine for the first $25 I cast out five virtual gift cards or four virtual gift cards no I'm sorry three virtual gift cards one physical and one cash out to cash app. And then I started upping my game and completing the bigger challenges/offers I completed one for $25 had a total balance of $30 attempted to cash out with a $20 virtual gift card and all of a sudden it says user not eligible for a rewards. I have attempted to contact customer service and to no avail as of yet will update with a proper review once this is resolved. Proper well okay

January 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars

To much time wasted

I make money if I spend an excess of time trying. The app starts to develop an algorithm and it gets hard to qualify. After you gain money they make it harder. They make a ton of money yet are greedy with paying out.

January 28, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Scam, doesn't pay and support horrible

Been playing a game for weeks to get a reward and as soon as the reward is more than a few pound they refuse to actually pay out, absolute scam, dont waste your time customer service is useless aswell making you jump through holes and wait days stating they dont have the proof when I have sent them all the proof they could possibly want. Lying, cheating, robbing rotten app and support. I played a game for weeks on end and right now im struggling every single reward worked when it was just pennies got to a reward of 20 off pound and they wont pay out.

January 28, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars

Not That Great

This survey site was good when I first started using it but as you continue to use it surveys become scarce or it takes forever to actually reach 5$, with little to no surveys being offered towards the end. You will constantly complete surveys and not get credit, and best support can do it for you is blame the partners and the survey providers without offering any compensation to you. not even half a point. they do not care about user’s experience at all.

January 27, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Horrible app

Horrible app, I downloaded it for the first time been trying to get these “five surveys” for almost three hours, so now it’s saying there are no surveys available. Literally EVERY single survey you do you’re timed out for no reason complete waste of time try AttaPoll way better than this app.

January 27, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 5 out of 5 stars

All you need to know.

SO!
Lets start of simple.

Fivesurveys IS a legit Website, allowing you to Fill out Online Surveys in Exchange for Giftcards or Money.

Positive Notes:

- Fivesurveys has NO Withdrawl Limit. Means if you spend 1-2 Hours to fill out 5 Surveys, you can get the 5$ Payout in less then 5 Minutes. Thats a HUGE Plus compared to other Survey websites.

- It gives you the Possibility to take part on Surveys which may tickle your Interest. (Like Energy Drinks, Physical Activities, Overall Politics)

- The Website itself is fairly simple to use. And doesnt require a bachelor Degree in IT to use it.

- The Support awnsers (even at a time like 3 in the morning) in less then 20 Minutes, which is a huge plus.
(No its not some AI Support, it was an Actual Human)

- Its a good thing for people who have barely any money left at the end of the month to get some small Income. (For my part, i use it mainly to Buy Tobacco) :)

Negative Points:

- Some of the Surveys are Ridicously Broken, either they throw you out Immediatly or get Broken in the Middle.

The biggest Shame was that some Surveys let you fill out the ENTIRE Survey and then throw you out at the VERY last Question to avoid the Point for the Fivesurvey Website.

- The Time spend on broken Surveys feels Wasted. If you spend 20 Minutes on a survey, get thrown out at the very last question and go out without anything feels Depressing and Unfair.

If a Person spends over 20 Minutes on something and gets Thrown out because of a Flaw on the System End and not the User End, they SHOULD be rewarded ATLEAST Half a Survey Point. Thats a BIG Issue right now.

- BIG BIG BIG REDFLAG!
NEVER, and i mean, NEEEEVER!
Enter your E-Mail Adress or Phone Numbers.
Once you enter your Phone Number into a Survey, the chance of it being leaked or Sold to Databrokers is around 99%.

(Why? I Filled out a Survey, had to write down my Number, the next 3 days i got over 20 Spam Phonecalls.)

- Another Point is the Time.
If the FiveSurveys site Tells me: "This Survey takes around 8 Minutes", and the Survey then says "It takes around 20-30 Minutes" Is kinda BS.
You should work on that.

Overall:

The Website is not Perfect, neither are the Surveys.
But as it is right now, this is by far the easiest and most reliable Source of Surveys to use.

The Payout offers various Options (Giftcards, Paypal, Revolut)

You always can see which Surveys are Avaiable and Maybe worth.

Overall, its a good site to use if you need some Quick Money (Maybe a bus ticket, some tobacco, a small breakfast) and doesnt require an Insane Amount of time.

Just be ready to get randomly thrown out of Surveys, some Breaking on You, some not working at all.

But im sure over the time, those Issues will be worked on and constantly Improving.

So for now, the 5 Stars are Deserved in my Opinion.

- CMP

January 20, 2026
Five Surveys logo

Reply from Five Surveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@fivesurveys.com with the survey details and any screenshots so our team can take a closer look.

Thank you for choosing Five Surveys - Where Your Opinions Matter!

Best regards,
Five Surveys Support Team

Rated 2 out of 5 stars

Ask no card reward number when i…

Esso cards are complicated and visa also and paypal is better. They screen me out before It closes and the service is poor besides that everything is okay!

January 23, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 2 out of 5 stars

It does reward… Most times not worth it.

I’ve been using this app for about a year now. I enjoyed it in the beginning and it’s not bad to pass the time doing small tasks. But any time there is a worth while task to complete in the games, it seems the reward gets lowered. Ex: I checked the achievement before I hit the checkpoint, it was $16.66.. but then, right after I was only awarded $12.92. This has happened now about 5 times now - that I’ve NOTICED. I feel a bit ripped off after wasting time on it.

January 22, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

This site is a fraud

This site is a fraud. They advertise specials bonus surveys to make $10 for 5 surveys, then do not follow through on the bonus. Beware of the fraudulent activities of this site.

January 21, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

We understand how valuable your effort is, and we want to make sure everything is clear so you can get the most from this reward.

Here are the key details of the $10 bonus offer for completing 5 surveys:

✔ The $10 reward is a one-time bonus per user — it can only be earned once per account
✔ The offer is valid for 7 days, beginning the moment you click the button in the email
✔ Clicking the offer button resets your survey progress back to 0, but this will not impact your current account balance or earnings already credited
✔ Once 5 surveys are completed and the $10 bonus is awarded, the offer automatically ends

Your existing account balance remains safe and unaffected — this promotion only applies to the progress toward the 5 surveys needed for the bonus itself.

If you need help, contact help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Swagbucks is better

Completed surveys and didn't get rewarded for it, once is bad enough and you cant report the error. You are better of fighting professional boxers for loose change at this point.

January 21, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

If I could give 0 stars, I would

Today, January 21, 2026, it took me 68 tries over the course of 5 hours, for me to complete 5 surveys. Of those tries, 63 of them were screen outs -- back, to back, to back, to back, to back, to back, to back. And that's including breaks of minutes, and even hours, at a time. I wake up at 5:30am just so I could get ahead in getting the newly released surveys, but even so, for the past two days, I've been constantly screened out regardless of what survey it is and how brutally honest I was. Screener.PureSpectrum.com was absolutely horrendous in almost always screening me out regardless of my honest answers, and it's unfortunate that fivesurveys.com is full of that screener website.

I've lost sleep just so I could get ahead in answering these surveys, so their market play of "Complete 5 Surveys, you get $5" is false advertising. And I personally went through hell; 68 tries = 5 surveys completed + 63 screen outs. You do the math.

Fivesurveys.com will read this and will reply the usual, "We don't control the surveys that we place on our website" bs under my review, just to make it look like it's "not that bad." It is bad. Really bad. It's so bad, I recorded and counted how much it took me for me to complete 5 surveys today, and this is the result. This is not anecdotal; this is literal eyewitness, I-went-through-it-so-you-won't-have-to experience. EDIT 1/23/26: See the reply below this very review? Right on cue

If could also pin this experience of mine as a red flag warning to everyone new to Fivesurveys.com, I would, so that they'll not experience the same hell I went through. Don't use this survey site. Ever. Tell it to your grandma, your mom, your brother, your bestfriend -- heck, even your enemies(!), to not use this survey site. It's beyond torture. No person should go through this kind of pain and suffering; you already have a lot of problems to deal as it is. Don't add Fivesurveys.com to the problems that you're already dealing with.

January 20, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I've done 4 surveys but it will not let…

I've done 4 surveys but it will not let me get that last survey for 5 pounds. I've been trying for days, SCAMMERS.

January 21, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Get screen out as soon as you get to…

Get screen out as soon as you get to 5th survey

January 9, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 5 out of 5 stars
Five Surveys logo

Reply from Five Surveys

Hi,

Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with us, and we truly appreciate your support.

Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.

If you ever have any questions or need assistance, please don't hesitate to email us at help@fivesurveys.com. Our team will be happy to help.

Thank you for your feedback, and we hope you'll give us another chance to provide you with a better experience.

Best regards,
Five Surveys Support Team

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