Fix Auto UK - Fix Auto Chessington Reviews 

Dale was calm, patient and very accomodating when answering my questions durng both the collection and drop off of the car. the staff were also extremely helpful over the phone, making the whole experience smooth and stress free. Overall a very good service and i would happily recommend them.

Plenty of updates and accurate time estimate.
Work done to a high standard.
Car picked up and returned to me.

work was carried out very well and the courtesy
car was very useful. Overall a good experience.

It was a pleasant experience. The only criticism is that maybe it took a little bit too long to finish it off but Customer Service and quality of Repairs is very good.

Excellent service. Very helpful reporting. As a walking stick user, however, I didn’t notice the signs regarding the slope down to the office and fell rather badly as the stick went lower than expected!

I used Fix Auto for the first time and found the staff very friendly, the updates on my vehicle repair helpful and the finished repair of my car were great

Work carried out to a excellent level.
Staff very helpful ,communication was good .
Only problem was took a long time to take it in for repair ,but was not in a rush anyway.
Offered to spray the doors to complete the respray for a small cost .
Replaced a number plate at no cost even though it was not broken in the crash to keep them looking the same .
Definitely would use them again

Your garage did an excellent repair but managed to lose some items from the boot and despite calling your office I have had no news.

Excellent service from the moment my car was booked in. All extremely efficient, kept me up to date at every point. Extremely polite staff whether working with the booking in service to the driver delivering the courtesy car. The repairs updates were excellent, very clear and exceeded time expectations. Overall superb and woudl highly recommend.

These guys are the real deal. Called in and was greeted by a lovely receptionist who gave me the choice to come in or send an image of my vehicle damage.
Upon my Visit, was greeted and quickly attended to. Both Daniel and Sam’s service was outstanding. The work spoke for itself as vehicle looked immaculate and no damage was visible. Quick, efficient all whilst providing the best service. Will definitely be back!

Excellent repair job. Good device . Good customer communication.

The prompt response to an issue and dealing with it was greatly appreciated; good aftercare customer service.

Impressed by their efficiency from delivering a replacement vehicle and collecting mine to regular updates on progress of repairs and keeping to time frame .Would definitely use them again but hope I never need to .

Beautiful repair job and we had use of a very smart courtesy car whilst the car was in the garage.

Everything, from the time of pick up to the time of drop off and even all the updates on the repair was amazing. We were never left un notified.

Thank you so much

They collected my vehicle at the time arranged and the repairs have been done to a high standard.
My car was not ready for collection on the day it was meant to be ready, and even the following day, it wasn’t ready until after 4.30.

My experience with this service was made easy, it flowed smoothly, everything was clearly explained to me and all the staff involved were nice and kind.

Good communications. Helpful.

Easy from start to finish, great communication and finished on expected completion date too

The female staff were friendly, patient and helpful on the phone and guided me through the process.
The person who delivered the courtesy car could have been more helpful. When I asked him if there was a manual he said “Yes”. There wasn’t so I had to ring their office several times to find out how to work things. They kept me well informed on the progress of the repairs.