Fix Auto UK - Fix Auto Glasgow North Reviews 

436
•
TrustScore 4.5 out of 5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB

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Rated 5 out of 5 stars

Can’t thank Fix Auto UK enough, this is the first time I’ve had to use an outside of my area garage, and I was delighted with the service, from the reception staff to the person giving me my keys... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff, nothing was to much trouble for them. Kept me well informed of progress on the repair of my vehicle. Courtesy car provided was a dream to drive and in excellent condition.

Company replied

Rated 5 out of 5 stars

Great communication from customer service , kept informed , Darren arrived with courtesy car , easy transfer . Friendly staff on arrival to pick it up Waiting on badge for the car , trust i'll here... See more

Company replied

Rated 5 out of 5 stars

My car had to have body work done and my vehicle was taken away for repairs and I was instantly given a courtesy car. I had been very upset as my car had been damaged through no fault of my own and I... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.6

Excellent

TrustScore 4.5 out of 5

436 reviews

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4.6

All reviews

(436)

5,644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, would absolutely recommend. car picked up from home and delivered when fixed. friendly helpful staff both on the phone and boys picking up car thank you

April 10, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we are glad to hear you were happy with our friendly helpful team. The team will be delighted with your comments.

Rated 5 out of 5 stars

Excellent repair

Excellent repair and really good communication throughout.

March 26, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. We are glad to hear your repair was excellent and the communication was good throughout.

Rated 5 out of 5 stars

Absolutely spot on with communications…

Absolutely spot on with communications and repair to my vehicle 😁 would highly recommend 👌

April 3, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. I am glad to hear you were happy with our updates and repair.

Rated 5 out of 5 stars

Great job

From start to Finnish all staff we're excellent from body shop cracking job by the way to girls at repair reception couldn't do enough for you would highly recommend once again thank yous all

March 26, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are delighted that you are happy with the repair and that our reception staff was able to assist you so well.

Rated 5 out of 5 stars

Great cars ,great service

Great cars ,great service
Love to be a part of the service again
Will recommend everyone

April 1, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for your lovely comments, we appreciate you taking the time to leave us a 5 star review. We are happy to hear you were happy with our service.

Rated 1 out of 5 stars

Bad experience

It was a bad experience from the start. The phone link to take photos did not work, nor did the email. I was coerced into bringing it in to the garage. I was not no comfortable about driving it. As it turned out it was considered unsafe to drive when the driver came to collect it. I was not really kept up to date with the progress, I had to phone. I was promised the car on 3 separate occasions, and on 2 occasions it was delayed, the third occassion no told me, and I had waited in all for its delivery. I was not happy.

March 3, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We are sorry to hear about your experience, and we appreciate you taking the time to share this feedback. This is not the level of service we aim to provide.
The claim we received stated your vehicle was roadworthy therefore we request customers to send images to ensure our customer is safe. We apologize for the difficulties you faced with submitting photos. When our driver came to collect your vehicle he reported that your vehicle required a recovery truck as there was a shudder from the vehicle. You should have been kept fully informed throughout the repair process, and we regret that you had to chase updates. We provide customers with an estimated completion date as the date may change due to delays and we did experience part delays from the manufacturer for your repair. We understand how frustrating and inconvenient that must have been when your estimated completion date changed. We are working closely with our workshop to ensure customers are kept up to date with any delays.
Thank you for bringing this to our attention. Your comments will be shared with the team so we can review what went wrong and ensure we improve our communication and processes moving forward. If you would like to discuss this further, please feel free to contact us directly.

Rated 5 out of 5 stars

Received the car nice a clean inside…

Received the car nice a clean inside and out, great repair done, looks as if the accident never happened, thanks fix auto Glasgow 😊

March 30, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We’re delighted to hear that you were happy with the cleanliness of your vehicle and pleased with the quality of the repair.

Rated 5 out of 5 stars

Fixed my car absolutely perfect

Fixed my car absolutely perfect, would recommend them all day long for repairs first class service all round.

March 21, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave a 5 star review, we really appreciate it! We are happy to hear your repair was perfect.

Rated 5 out of 5 stars

Excellent service

The company kept in touch either by phone or text to explain the process. My car was uplifted at the time arranged and delivered back on time. The employees were very helpful and polite and the work on the car was excellent

March 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review. We are delighted to hear that you were happy with our updates from our helpful and polite team. We are happy to hear you are happy with the quality of the repair.

Rated 5 out of 5 stars

Wonderful service and wonderful staff…

Wonderful service and wonderful staff over all the repairs 😁

March 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we appreciate your feedback. I am glad you were happy with our wonderful service and staff.

Rated 5 out of 5 stars

Staff communication was good friendly +…

Staff communication was good friendly + professional also car repaired within good time frame car brought back to me repaired beautifully + exceptionably clean

March 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review. I am happy to hear our staff were friendly and professional, also glad to hear your vehicle was returned to you within a good time frame. Our team will be delighted with your kind words.

Rated 2 out of 5 stars

Delays and poor communication

Unfortunately an initial three day completion window was extended on four occasions. Assurances given were not achieved nor were they well communicated by the workshop. On a positive note, the ladies I spoke with (on numerous occasions) were amazing - helpful and courteous and often as frustrated with the workshop's lack of communication as I was

March 16, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to share your feedback. I sincerely apologise that your repair took longer than originally advised and that the communication from our workshop fell short of the standard you should expect from us. We fully understand how frustrating repeated delays can be, and we appreciate your patience throughout.
The delay was caused by the new headlamp module not calibrating, and we had to involve our specialist auto electrician to calibrate the headlamp.
I’m pleased to hear our customer service team were helpful and courteous, and I will pass your lovely comments to the team who will be delighted.
We’ll review this internally to improve how we manage updates. Thank you again for your honest feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, although waited 3 months for a part but nothing to do with Fix Auto as they done their best, staff were so friendly and would highly recommend. Elaine and Ellie went above and beyond.

March 13, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate it. I am happy to hear you would highly recommend us as our staff was so friendly. Unfortunately in the motor trade we are experiencing back order parts especially with the new models arriving in the UK.

Rated 5 out of 5 stars

Kept updated with progress of repairs…

Kept updated with progress of repairs needed

March 12, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. I am glad you were updated with the progress of your repairs.

Rated 5 out of 5 stars

Can’t say anything bad about Fix Auto

Can’t say anything bad about Fix Auto, everyone I spoke to was lovely and very helpful. Car was fixed and back very quickly.

March 3, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate your feedback. I'm happy to hear you found everyone helpful and your vehicle was returned to you quickly.

Rated 5 out of 5 stars

My car is imaculate The Work Is Outstanding ThevWhole procedure has been professionally carried out to the highest of standers and finished well before stated time

My car is imaculatevyhrvkob has been done to the highest standerd The Ehole experencie from start to finish was professionally done and finished well beforecstautirdctimev

March 6, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We appreciate you taking the time to leave us a 5 star review. We are glad to hear you were happy with our repair and the quick turnaround.

Rated 4 out of 5 stars

The mechanics did an amazing job of the…

The mechanics did an amazing job of the car. The girl who kept me updated was pleasant but the receptionist who dealt with him when he got there had a bad attitude and very abrupt. Apart from the female who dealt with us when collecting the car, I found the guys were great

February 25, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave your review. We’re really pleased to hear that you were happy with the repair on your vehicle and that our updates and the team members you dealt with were helpful.
However, I’m very sorry to hear about your experience at reception. This isn’t the standard of service we aim to provide, and your comments will be addressed with the reception team to ensure this doesn’t happen again.
We appreciate your feedback, as it helps us improve.

Rated 5 out of 5 stars

Great service from start to finish car…

Great service from start to finish car was collected with no issues, Elaine was very helpful and resolved issues with my insurance the work carried out was flawless highly recommend.

March 3, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate it. Elaine will be delighted with your kind comments and we're happy to hear our work was flawless.

Rated 5 out of 5 stars

All my contacts with the team was very…

All my contacts with the team was very helpful and was delighted with results

February 27, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for sharing your experience. We're happy to hear that our team were very helpful and you were delighted with your repair.

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