Fix Auto UK - Fix Auto Glasgow North Reviews 

411
TrustScore 4.5 out of 5

4.7

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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Rated 5 out of 5 stars

I took my car to be repaired by this company. They provided me with a lovely courtesy car till the repair was completed which took only 3 days. My car was returned to me cleaned and looking great, you... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Allied Fix Auto after someone crashed into my car, leaving a dent and paintwork scrapes. Elaine got my car in quickly and kept me updated throughout the whole process,... See more

Company replied

Rated 5 out of 5 stars

Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... See more

Company replied

Rated 5 out of 5 stars

My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.7

Excellent

TrustScore 4.5 out of 5

411 reviews

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4.7

All reviews

(411)

5,574 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and good service

Had my back light replaced done great job and was fast

February 25, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we appreciate your feedback. We are glad to hear you were happy with our quick turnaround.

Rated 1 out of 5 stars

My car was involved in a road accident

My car was involved in a road accident. After contacting my insurance company, I was given Auto Fix's details. My car was collected on 27th January, returned after four weeks. Made several phonecalls to enquire what was going on, kept being told to contact my insurance company. When I finally managed to speak to David Bain at Auto Fix, he told me there was another underlying problem that wasn't related to the accident. Three times we were told the car was coming back, so my husband arranged to have the other problem fixed, but had to cancel as I didn't have my car back. Was told the car was coming on Monday 23rd February after 2pm, I phoned at 3.30pm to confirm this, to be told that the garage is closed. I asked for the car to be delivered before 2pm on the 24th and the keys to be posted through my letterbox which I was assured would happen but again was let down and the car didn't come till just before 4pm. I noticed that the car had more scratches on the drivers side that were not present when I gave the car. This is one company that I would definitely not recommend and if I could I would give Auto Fix a score of -1. I felt my insurance company, Auto Fix and the hire car company were not communicating with one another and we had to make unneccesary phonecalls which could have been resolved quicker.

February 24, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave your review, and I’m sorry to hear you were unhappy with your experience. We aim to deliver excellent customer service, and I appreciate the opportunity to clarify what happened.
When our driver collected your vehicle on 29th January, he reported a heavy knocking noise from the front driver’s side wheel. After inspection in our workshop, we identified a worn front lower suspension arm. This issue was not related to the insurance claim but unfortunately made the vehicle unsafe to drive. During your conversation with our Vehicle Damage Assessor, you confirmed that you would arrange to have these mechanical faults repaired privately.
Due to this underlying mechanical issue, the authorisation of the accident repairs was delayed until 2nd February. Once approved, the repairs were completed on 13th February, meaning the vehicle was only with us for 10 working days for repair.
Because of the condition of the suspension arm, the vehicle could not legally or safely be driven on the road. For this reason, we contacted your insurer, who arranged for a third party recovery agent to return the vehicle to you. I appreciate how frustrating the delays must have been, and I’m sorry for the inconvenience caused. As the recovery was managed by the insurer’s appointed agent, the scheduling and updates were out with our control, which may explain the mixed communication you received regarding delivery times and opening hours.
I would also like to clarify that we would not arrange to hand over a vehicle without the customer being present, nor would we request that keys be posted through a letterbox. This appears to have been information provided by the third party recovery agent rather than our team.
I attempted to contact you today regarding the additional scratches you’ve mentioned. We complete a detailed inspection of every vehicle on arrival and again on completion of repairs prior to hand over, and I would welcome the opportunity to discuss this with you. If you are able to get in touch at your convenience, we will be happy to review this with you and investigate fully.
Thank you again for your feedback, and I hope to hear from you soon so we can resolve your remaining concerns.

Rated 5 out of 5 stars

Maciek



I would like to express my gratitude to the company for repairing my car in an extremely quick timeframe. I also want to highlight that the reception team, the ladies working there, are absolutely fantastic. Their professionalism and friendliness made the whole process even smoother.

February 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for your 5 star review. We are extremely pleased you are happy with the quick timeframe. Your lovely comments mean so much to the team and I will share your comments with our team.

Rated 5 out of 5 stars

Excellent repair

Excellent repair, completed very quickly and kept up to date throughout. Would highly recommend.

February 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We're thrilled to hear that you were happy with the repair. Keeping you informed and returning your vehicle quickly is all part of the service we strive to deliver.

Rated 5 out of 5 stars

Done a great job kepted me informed…

Done a great job kepted me informed about work great service highly recommend thanks again

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! Many thanks for taking the time to leave a five-star review. We truly appreciate your kind words and are delighted to hear that you were kept informed throughout the process.

Rated 5 out of 5 stars

Staff friendly & would recommend.

Elaine & Sandra kept upto date with the process and what would be happening. Drop off and pick up was quick & easy. Very helpful staff.

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave a 5 star review. Thank you so much for your lovely review, I will certainly pass your comments to the team who will be delighted with the feedback.

Rated 5 out of 5 stars

Really good I can’t believe how quick…

Really good I can’t believe how quick and efficient they were and a very good y

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We appreciate you taking the time to leave this lovely review, we are delighted you were happy at how quick and efficient our repair was.

Rated 5 out of 5 stars

Great all-round experience

Prompt service, excellent friendly communication and a quality repair. Appreciated the facility to check progress of the repair online. Quality courtesy vehicle supplied.

February 13, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We appreciate you taking the time to leave us this lovely review! We're delighted you were happy with our friendly communication and quality repair.

Rated 5 out of 5 stars

Such a great service

Such a great service! Highly recommend. Thank you for fixing my car & the clean afterwards done a great job

February 13, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. The team will be delighted with your lovely comments.

Rated 5 out of 5 stars

Good service

Good service, courtesy car dropped off at my house and my car was only in for a couple of days. The work done was excellent.

February 10, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. We are delighted to hear the repairs were carried out to a high standard and returned to you within a few days.

Rated 3 out of 5 stars

I found communication difficult at…

I found communication difficult at times and did not have a good experience with regards to customer service at the front desk. The repair was completed in a timely manner.

February 2, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you found communication difficult at times and that your experience at our front desk didn’t meet your expectations. This is certainly not the level of service we aim to provide.
We’re glad the repair itself was completed in a timely manner, and we appreciate you recognizing that. I understand the issue with our returned courtesy car was resolved by our Bodyshop manager.
Our team work hard to keep you updated throughout the process, however during the build-up of the repair we identified further parts were required and we rely on the manufacturer for the arrival of parts which can be difficult for us to provide an update until parts arrive.
Your comments have been passed to our management team so we can continue improving our service, and we appreciate your feedback.

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish kept updated every step of the way .lady on reception very good with information and very nice

February 10, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your review. It's great to hear you were delighted with the services provided by our team.

Rated 5 out of 5 stars

Top team for repair

Fast turn around for repair all staff very helpful and attentive Mr Stephen drum

February 10, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! The team will be extremely happy with your lovely comments.

Rated 4 out of 5 stars

Good service.

Good service.
Very good quality repair

January 30, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review, we really appreciate your feedback. We are pleased to hear you are happy with the repair we carried out.

Rated 2 out of 5 stars

3 day turn around wasn’t to bad but the…

3 day turn around wasn’t to bad but the repair isn’t to the best standards in my opinion.

February 6, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave your feedback. We're glad the 3 day turnaround met your expectations, but we’re sorry to hear that the repair didn’t fully meet your standards.
We always aim to provide high‑quality workmanship, and I did offer to bring your vehicle back in so we could put things right for you. As you’ve chosen not to proceed with additional work, please know the offer still stands should you change your mind.
Your comments are appreciated, and we’ll use them to continue improving our service.

Rated 5 out of 5 stars

Very efficient service all round.

Very efficient service all round.
I was always kept up to speed with the progress of my car repair.

January 27, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we appreciate your feedback. We are happy our team kept you up to date with the repair.

Rated 5 out of 5 stars

Quick

Quick, efficient & excellent

January 30, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are happy our service met your expectations and appreciate your feedback.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Courteous employees. Great job and done in a swift time

January 30, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We’re pleased to hear our team provided courteous and efficient service.

Rated 5 out of 5 stars

Service delivery

Up to date service delivery, offer of delivery, pleasant phone manner.

January 22, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with the service we provided.

Rated 5 out of 5 stars

Great communication car all fixed and…

Great communication car all fixed and sparkling thanks to all staff great service recommend

January 29, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent 5 star review. We are pleased to hear you were happy with our service and the team will be delighted with your kind words.

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