From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
After having someone crash into Car they dealt with it from start to finish. They liased with the 3rd party insurance company and kept me fully informed what was going on. Not only was the service fa... See more
Company replied
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
Company replied
Company details
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fix Auto UK
Good Morning
We're so pleased to hear that you had a great experience and that our communication met your expectations. Thank you for your kind words!
Best Wishes Fix Auto Mid Devon
Thank you from the bottom of my heart
Thank you from the bottom of my heart, perfect job, great team
July 17, 2026
Customer service with good job
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was upset on my way . I didn't get the name of the assessor on the day, but he was knowledgeable and helpful too.they priotice job to suit your schedule.I would highly recommend fix auto Weston super mare and their services.
July 17, 2026
Unprompted review
Reply from Fix Auto UK
We are absolutely delighted to hear about your excellent experience with our team! It's wonderful to know that our communication kept you informed throughout the process. We're especially pleased that our reception staff was courteous and polite, and that our assessor was knowledgeable and helpful. Thank you for recommending our services!
After having someone crash into Car…
After having someone crash into Car they dealt with it from start to finish. They liased with the 3rd party insurance company and kept me fully informed what was going on. Not only was the service fantastic my car looks better than it was before. Thanks to everyone at Fix Auto Gloucester would not hesitate in recommending them
July 17, 2026
Unprompted review
Reply from Fix Auto UK
April Matthews,
We are so pleased to hear about your positive experience with us! It's wonderful that our team provided such high-quality service and kept you fully informed throughout the process. We're delighted your car looks even better than before. Thank you for your recommendation!
aronmatthews, Fix Auto UK
Cannot fault this Company in anyway
Cannot fault this Company in anyway. The service was first class and really pleased with the repair. They really put themselves out to help in anyway they could especially Martine nothing too much trouble. Would not hesitate to recommend. Thank you so much
Kind Regards
Jean Radley
July 13, 2026
Unprompted review
Reply from Fix Auto UK
Hi Jean,
We're so pleased to hear you were happy with the first-class service and the repair. It's wonderful to know our team went above and beyond to assist you. Thank you for your recommendation!
Emma Barley, Fix Auto UK
Very professionalDid a great job repairing my car even…
Did a great job repairing my car even got my radio working again very professional job thank you .Also receptionist very polite and kept me updated throughout the process
July 16, 2026
The courtesy car was excellent and work…
The courtesy car was excellent and work completed on time.
July 9, 2026
Fixed perfectly
Fixed perfectly, opens early so can drop car off first thing. No problems
July 9, 2026
Reply from Fix Auto UK
ROYAL MAIL,
We are so pleased to hear that your car was fixed perfectly and that our early opening hours were convenient for you. It's great to know everything went smoothly.
sandeeppowar, Fix Auto UK
Recently recommended this repair garage…
Recently recommended this repair garage to my son’s for his car repair. I must say as a customer of Auto Technics and now part of Fixed Auto for over 40 years they didn’t let me down with my recommendation.
The service and quality of the work was outstanding as always they know me well being a customer with expectations of high standards.
The after sales and quality of work is key for someone like me they have never failed to deliver all the team are excellent understanding and very professional lead by Simon.
July 1, 2026
Unprompted review
Everything was really good
Everything was really good. The young lad was really good. But the only problem was that when I got there I was face timed and personally I'm sorry but I thought was stupid. Why nobody could come and speak to me face to face was beyond me! I was glad that young man was there so I could show him (sorry I forgot his name)
July 9, 2026
Reply from Fix Auto UK
MICHAEL WEBB,
We appreciate you taking the time to share your feedback. We are happy to hear that our team member provided excellent service. We understand your frustration regarding the video call interaction and the desire for a face-to-face conversation. We are always looking for ways to improve our customer experience, and your comments are valuable to us.
sandeeppowar, Fix Auto UK
Excellent!!!
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn't get the name of the assessor on the day, but he was knowledgeable and helpful too. I would highly recommend fix auto Weston super mare and their services. Now I know why they have a 4.9 star trustpilot review.
July 17, 2026
Unprompted review
Reply from Fix Auto UK
Thank you for your fantastic review! We're so pleased to hear that our team provided excellent communication and kept you informed throughout the process. It's wonderful to know that our reception staff were courteous and helpful, and that our assessor was knowledgeable. We truly appreciate your recommendation!
Great experience here
Great experience here, dropped off my car easily, the repair was done by the next day and the collection was simple. They did a superb job, car looks brand new. Would highly recommend to anybody and would definitely use again.
July 17, 2026
Unprompted review
Absolutely fantastic service and I…
Absolutely fantastic service and I couldn’t recommend Yan enough! Thank you so much! Very efficient and reasonably priced.
July 15, 2026
Unprompted review
Great communication
Great communication, all staff I met were polite and helpful, they turned the repair around very quickly
July 16, 2026
A fantastic professional company
Well I was shocked and thrilled at the kindness care professionalism and service. Mark did way over what anyone would expect and he was just a very nice person. So was Sara and I would highly recommend this company.
July 17, 2026
Unprompted review
Reply from Fix Auto UK
Hi Susy,
We are absolutely thrilled to hear about your positive experience! It's wonderful to know that our team provided such kind care, professionalism, and service. We're delighted that you would highly recommend us and thank you for this lovely review.
The Fix Auto Worthing Team
Brad and Henry both extremely helpful…
Brad and Henry both extremely helpful throughout the process.
Car came back unbelievably clean which is a much appreciated bonus
July 17, 2026
Unprompted review
Reply from Fix Auto UK
Thank you Mark,
We're so glad to hear that our team was helpful throughout the process. It's wonderful that your car came back so clean; we always aim for that extra touch!
Fix Auto Stevenage
Excellent service from start to finish
Excellent service from start to finish. I needed our car back from an upcoming holiday and Debs and the team did everything possible to make that happen. Car is fully repaired and been cleaned/valeted, as well as few additional extras they didn't have to do. Would be happy to use again but hopefully not anytime soon!
July 17, 2026
Unprompted review
Seamless service
Seamless service! Quick, efficient and car is as good as new! Would highly recommend.
July 17, 2026
Unprompted review
Great customer service!
Aman and Gavin were excellent. They took great care of my car. Great customer service. thank you!
July 17, 2026
Unprompted review
Excellent service
Excellent service, as always. I’ve used this company for many years for both accident repair and restoration work and their work is always of the highest quality.
July 9, 2026
Reply from Fix Auto UK
Richard,
We are so pleased to hear about your continued positive experience with our team. Thank you for your kind words and for trusting us with your accident repair and restoration work over the years.
Sam Patterson, Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.