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Rated 1 out of 5 stars

Very Poor Experience I had a very bad experience with this company. The parts I ordered were still not delivered even after three weeks. Whenever I contacted customer service, I received no proper... See more

Rated 5 out of 5 stars

First of all, I was glad that, not only did Fixpart.de have the parts that I needed, but that they're based out of Germany (where I am), so I didn't have to order elsewhere in Europe and suffer... See more

Rated 5 out of 5 stars

Super helpful service. I ordered the wrong parts. They helped me to identify the correct one and get the replacement right away. Perfect fit. Saves a lot of money over the cost of replacing a washer /... See more

Rated 5 out of 5 stars

This was an expensive part, I was worried about whether it would be original and fully functional, but it was original packed, and works great. It saved me a fortune on having this fixed by Gaggenau

4.1

Great

TrustScore 4 out of 5

5K reviews

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No history of asking for reviews

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4.1

All reviews

(4,843)

499 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Supplier

Easy to navigate website. Description of replacement part clearly listed and described. Very quick delivery (1-2 work days). Competitive pricing.

September 26, 2024
Unprompted review
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Rated 2 out of 5 stars

Received wrong part

Got a part labeled "LG EBT63598203 Hauptplatine" when the advertised: "LG 34UC97C-B.AEU Monitor" Hauptplatine.

The parcel weighted 0,11KG

May 30, 2024
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Rated 1 out of 5 stars

They sent a replacement part that was…

They sent a replacement part that was different from the one depicted on their product page. I told them I want to return the item. They told me they need to investigate with their partner first, but nothing has happened since, so they haven't reimbursed me.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered something simple which they…

Ordered something simple which they mentioned will arrive in 1-3 days. Then sent that it will be late for about a month, even though it still says 1-3 days on the item page .
Since I really needed that Item I had to wait, but even after 1 month, I didn't get anything, and not even a message from them

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Delivery was punctual

Delivery was punctual, packing and quality of the spare part was professional, condition excellent . I tried the new arm on the dishwasher and it fixed the leakage. overall very satisfied

October 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Topclass service

Top class service repaired my oven in minutes saving hundreds of euros. Very fast delivery service. Will use again. Highly recommended.

August 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Perfect!

First of all, I was glad that, not only did Fixpart.de have the parts that I needed, but that they're based out of Germany (where I am), so I didn't have to order elsewhere in Europe and suffer wait time.

Speaking of wait time, I ordered on Saturday and received my parts on Monday—fantastic all-around!

Fixpart.de's website was clear, concise, and simple to navigate.
As an added bonus, Fixpart.de is Trustpilot-verified.

They've earned 5 stars and a bookmark in Favorites!

June 17, 2023
Unprompted review
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